Madulkelle Tea and Eco Lodge

The road up to the lodge is narrow and difficult but once you get there the views over the Knuckles range is stunning. The tents themselves are reasonably well equipped but a bit small and can be dark. They also don't have WiFi. However the main lodge does have good quality internet. The cooking is very good and adapts to special needs if asked and the service is really good and helpful. We attended the tea tasting which was fascinating. Overall it was well worth visiting

The hotel preemptorily cancelled our reservation for the art suite 6 weeks prior (we had booked months in advance) without giving any reason. When we called reservations to enquire, we were told “this is a management decision, we in reservations department do not know the reason.” No further explanation was proffered. This caused considerable inconvenience as the other room types we liked were no longer available, and other hotels we liked were already booked up as we were already in high season. We wrote to them 6 days ago to request management to provide an explanation for this peremptory cancellation of our reservation. To date, they have also not responded to our email. If management cares so little about disappointing guests during the reservation process, what about after guests have arrived. It seems we might actually have been lucky they cancelled on us. I am also curious what sort of due diligence Michelin guide does before recommending hotels.

I stayed with my family in January 2025. The road to the lodge is in a terrible state. The tents lack basic necessities such as Wi-Fi and landline connection is also very poor. We had the unfortunate incident of dealing with the incompetent and ill-mannered French manager Phillipe, who was shouting at my kids and lacks basic manners of how he should be talking to customers. Not worth 30 USD, let alone paying almost 300 USD per night! Staff is lovely and did apologise for their manager's rude tone and ill-manners. This place is not family friendly and nor would I advise anyone to stay here.

The hotel is in a fabulous hilltop location with outstanding views across the tea plantation . However , the long narrow road to the hotel is in terrible condition , with badly broken surface and potholes, We were disappointed to find our glamping tents were damp and mouldy , and the food mediocre , having paid a 5 star price in advance . The staff were very helpful.

A lovely Lodge situated in the tea plantations over looking Knuckles Mountain range, which is stunning. Definitely a cut off locations, so expect to travel at least an hour to any activity. We undertook a tea plantation walk and also visited the local tea factory which was insightful and really enjoyable. Views are worth the stay.

This place is a complete rip off ! They say they are eco friendly but we got plastic bottles every evening and with our breakfast (take away). Staff were very nice and helpful but I feel it’s the owner and management here are the issue. Food was very basic and not at all what one expects for the price .. Sri Lanka is a really good value country yet this place charges more than some European countries. We were given a lodge far from the hotel despite the fact the place had only 2 other couples when we arrived. The walk was steep and because the rain was so torrential on the day we were there we were soaked on the way up as no umbrellas were at our lodge only at the hotel. The therapists were excellent for massage but again very expensive and 10% service charge on everything The absolute insult was the day we left ( as it was before breakfast time ) we were given a packed lunch which consisted of a child size juice, a small orange that could not be peeled without a knife and stale pastries .. these pastries were at least 2 days old. It’s a difficult drive from the nearest village and an arduous one from Kandy .. forget it ! Go someplace else !!