Guest User
May 24, 2023
i've stayed at this hotel multiple times and I have mixed feelings about the place these days. On the positive side - the place has a small boutique feel to it and the rooms, while not huge, are comfortable with an eclectic 'colonial' style decor and vibe. The showers are consistently outstanding - important if you are coming in from a more rural place and want a great relaxing, hot shower! The wifi was great on one of my visits - and I could do work calls - but not so good another (maybe just a sign of the telecomm times), so may be worth checking if you really need to do an important internet-based call while here. The lunch/dinner restaurant is excellent - also consistently so. Restaurant staff, cleaning staff, garden staff - could not be nicer or more welcoming - they are giving such great service. Removing the 5th star from my review is that the front desk folks- seems to be a family..? maybe the owners? - could not be more unwelcoming and unfriendly. Not a single welcome was offered, not a single thanks for your business, not a question on whether the stay is ok, can we help - nothing while checking in or checking out. Its like being a guest there is a disturbance to their day. I don't understand this because the 'floor staff' are so nice and its so inconsistent with every other experience I've had in Uganda - weird. The rooms are on the dark side - but they are quiet so that can be a bonus. Breakfast is not a good meal - there must be a totally different kitchen staff as I found multiple times breakfast is bad! Overall its a very good alternative to big chain hotels in town but front desk staff give bad vibes.