Name: Protea Hotel Kampala
Address: Elgon Terrace, Kampala, Central Region, Uganda, Elgon Terrace, Overseas, Uganda
Rating: 4.7

Protea Hotels

All reviews

Positive reviews

Reviews with photos/video

Very convenient location. 
Staff very friendly and helpful.
Hotel facilities need to be maintained

직원들이 친절하고, 룸른 깨끗하게 정리되어져 있고, 항상 캄팔라 출장시 자주 이용하는 호텔입니다.

The staff is friendly, the rooms are clean and tidy, and this is a hotel I often use when I'm on a business trip to Kampala.

만족했습니다. 깨끗한 환경 친절한 직원들 덕분에 좋았습니다.

I was satisfied. It was good because of the clean environment and friendly staff.

環境不錯，乾淨衞生，服務周到。

The environment is good, clean and sanitary, and the service is attentive.

Airport pickup service

Restaurant

24-hour front desk

Currency exchange

Parking

Luggage storage

Car rental

Wi-Fi

Golf course

Breakfast

Non-smoking room

All Languages

English

Chinese

Korean

All Room Types

Queen Room with City View

Queen Room with Garden View and Balcony

King Small Suite with City View

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala.   Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane!  Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening.  Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full.  Noah, thank you for all your help in making the tasks I needed completing easier and quick.  Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind.   Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night.   In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras.  Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies.  Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service.   Sharon it was lovely to see you and wish you all the best.   The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money.   Samuel, thank you for your speedy checkout and your advice.  Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future.   Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive.   With regards to the hotel, it was great to see some improvements to the room.  The bed was very comfortable  it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb.   However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all!   Also, the WiFi was a bit slow this time and got cut a few times.  Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)   

Protea review  There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 3.5 months ago, we decided to return to the Protea Hotel by Marriott in Kampala.   Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane!  Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening.  Maurice had to go out looking for a mini fridge which our room did not have although the hotel was almost full.  Noah and Rehema thank you for your great hospitality. You were so kind.   Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by bring do quick with their service.   In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the previous night duty made some Poha again upon our request, thank you for doing that for us. We loved the Poha so much from last time.   Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need.  Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service.   Sharon it was lovely to see you and wish you all the best.   The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money.   Samuel, thank you for your speedy checkout and your advice.  Thank you all again  for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future.   Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive.   With regards to the hotel, it was great to see some improvements to the room.  The bed was very comfortable  it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb.   However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all!   Also, the WiFi was a bit slow this time and got cut a few times. 

Ms. SHARON at the front desk of the hotel was very attentive. It happened to be her birthday during the stay. She arranged to send a special birthday cake to the room. She was very moved!

Most Relevant

Most Recent

Rating (High to Low)

Rating (Low to High)

All Travelers

Business travelers

Family

Solo travelers

Booked for others

Couples

Travel with friends

Other

Discover 44 reviews of Protea Hotel Kampala, rated 4.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Protea Hotel Kampala Reviews: 44 Verified Reviews Latest 2024 | Trip.com

https://ak-d.tripcdn.com/images/220i0j000000aka3e9837.jpg

seo-hotel-reviewpc

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-trip-header

@ctrip/hoh-online-head-album

@ctrip/hoh-online-review-searchbox

@ctrip/hoh-crumb

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-cookie-banner

@ctrip/hoh-online-gotop-slider

@ctrip/hoh-online-commentList

@ctrip/hoh-trip-gtm

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/trip-web-img

@ctrip/hoh-api-city-poi

@swc/types

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/hoh-storage

Keep exploring

We Price Match

Response from Property

To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.

${{hotelName}} Guest Reviews

${{hotelName}} Reviews

Check available rooms for your travel dates

Swipe up to view more

Enter your dates for the latest hotel rates and availability.

Find the Cheap ${{cityName}} Hotels

Your recent searches

Cheap ${{cityName}} Hotels | ${{Year}} Latest Deals | Trip.com

seo-hotel-reviewpc_0_0_39

Protea Hotel Kampala Reviews

Protea Hotel Kampala

Protea Hotel Kampala Guest Reviews