Kampala Serena Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kampala
Kampala Serena Hotel
No.1 of Luxury Hotels in Central Region
Kintu Rd, Kampala, Central Region, Uganda
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A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.Show More
We Price Match
Highlights
Ideal location
Sparkling clean
Delicious breakfast
Airport pick-up available
Excellent serviceShow More
Amenities
Golf Course
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
Priority airport pick-up
All Amenities
Property Description
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.
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4.6/5
GreatIt was perfect experience overall.
All 62 Reviews
Surroundings
Airport: Kajjansi Airfield
(16.2 km)
Airport: Entebbe International Airport
(49.5 km)
Landmarks: International Conference Centre
(180m)
Landmarks: Kampala National Theatre
(480m)
Landmarks: Theatre LaBonita mafuta
(540m)
Landmarks: Maua and More
(550m)
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Rooms
Guest Reviews
Services & Amenities
Policies
11
Business Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Royal Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
14
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
62 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in Kampala
AI Summary
Exceptional service, clean and spacious rooms, central location, delicious breakfast, beautiful surroundings, and a wonderful spa and fitness facilities. No duplicate content.
Guest User
September 8, 2022
It was perfect experience overall.
Guest User
July 2, 2024
Comfortable room, rich breakfast, comfortable swimming pool
Original TextTranslation provided by Google
Anonymous User
February 4, 2024
The hotel is very international and the service is very good, very nice.
Original TextTranslation provided by Google
Maiwenhao
January 30, 2024
Nice stay dozens of times
Original TextTranslation provided by Google
Guest User
January 19, 2025
Beautiful and rewarding experience at this exquisite hotel Serena Kampala with courteous staff and all round facilities that I believe are unrivalled across Africa. This is a world class hotel in architecture, facilities, services, management and staff.
Joseph O
October 12, 2024
Fantastic Experience always! From reception to room service for meals. Wonderful spa and health club. Proximity to major business areas. Security is always top notch and nothing to worry about. The huge compound and the general ambience is not comparable.
Guest User
October 7, 2024
Serena is the best Hotel with Exceptional service and beautiful surroundings. The rooms are luxurious and the staff is incredibly attentive, great location in Kampala. The breakfast buffet is amazing, and the spa services are top-notch.
apoorvam518
September 19, 2024
Great hotel with good ambience . However , service needs improvement in terms of professionalism for the amount being charged . Follow up required for routine requests . F&B options continue to be limited and become stale for frequent visitor. Breakfast is quite limited in terms of spread and refill takes time with mulitple handovers leading to repeated instructions.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Bar
Restaurant
Airport shuttle drop-off
Meeting Room
Additional charge
Multi-Function Room
Business Center
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Priority airport pick-up
Airport shuttle pick-up
Airport shuttle drop-off
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Food & Drink
Bar
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Garden
Health & Wellness
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Foot Bath
Spa
Additional charge
Beauty and Makeup
Body Care
Phototherapy
Yoga Session
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2003
- Number of Rooms: 186
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.