Tsumagoi Resort Sai No Sato Reviews

Although it is a bit old-fashioned, the service is attentive and the hot spring is very comfortable. It is just a bit cold on the mountain and the breakfast is limited.

Booked based on good reviews but was disappointed. The room is cold, the refrigerator is not cold, the amenities are not good, The comforter is thin and cold, so I can't sleep I feel like I'm hiding the hotel in the old building, appealing only to new people Not enough variety of breakfast for the price too many things to regret The omelet was just delicious! ️

房間夠大 温泉挺舒服的 還有晚餐提供 環境還不錯

This hotel is on beautiful grounds but once you go inside it’s terrible. The overwhelming musty smell was awful, everyone on our tour commented on the musty smell. My room had a large water stain on the ceiling. The buffet dinner looked good but everything was ice cold. The only good thing was the sashimi. The beds were uncomfortable and the whole place needs a serious remodel. Staff was nice for hotel, but seemed short staffed in dining room where you have to bus your own tables.

It wasn't our first time here as we usually stay when visiting the Kakegawa Kachoen, which is amazing. The hotel seems much more tired than last time, possibly the covid restrictions have been especially hard on Tsumagoi. It was busy, lots of families. Just seems worn out this time. The pool was closed, the activities as restricted and close early. The game center sucks. No ping pong or other things to have fun before or after dinner. Everything is closed. The outside onsen seemed less nice than last time. Also they don't provide towels, or anything. No illumination event anymore. As for the buffet, the quality seems to have dipped. Staff member are very nice. Windows in the room are very big, which is great. Just be careful at night or early morning...people outside can see well. Oh well. I wish them luck. It is a great place with huge potential, but I assume cost cutting is taking a toll on the quality.

The hotel is located on a very large site. At the entrance gate, we received an explanation and a map of the site, then headed to the check-in building. After checking in, we received a room key, a ticket for Shinrin-no-Yu, dinner and breakfast tickets, etc. at the front desk, and drove our car to the hotel building where we were staying and entered our room. Since Shinrin-no-Yu is open from 3:00 p.m. to 10:00 p.m., we decided to hurry up and check the bus schedule. (There are 2-4 buses on the site per hour.) We had just left. They said it was a few minutes on foot, so when we looked outside, we saw a sign that said Shinrin-no-Yu with an arrow. We decided to go. We walked down the corridor and went down a few stairs and arrived. About 3 minutes? It was faster than waiting for the bus for 15 minutes!! On the way back, we took the bus. There were several baths, so it was very warm. The facility was also nice and clean. The food was as shown in the photos on the hotel's website. I thought there was some kind of ○○ fair, but I didn't notice it. The breakfast was average. Is that why there is no particular mention of it on the website? The dining area is large, so it was nearly full for both dinner and breakfast, but it wasn't so crowded that you had to wait to get your food, so I didn't feel stressed. I couldn't adjust the temperature in the room well, so it was hot at night. The bed was very hard, and I woke up many times. So, when I woke up in the morning, I thought I'd take a bath, but the forest bath was closed, and the garden view bath in the building was also closed. I couldn't take a bath in the morning. I had no choice but to use the bath in my room. I was worried because there wasn't enough water in the sink, but the bath was separate and had enough water, and I was able to fill it up in no time. (lol) I wish I had looked into the beds and hot springs a little more, since I was going to the dog run and eat.

2024年8月12日の14時からのアーチェリー担当スタッフ（女性）が、子供達にとても親切で、小学一年生の女の子でも大人と同じ距離から的に当てることができるようになった。また、私が負傷した腕のケアもしてくれて、とても良い対応だった。スタッフの質が高いため5点としました。

広い敷地なので、到着時の館内案内や移動に関する説明はキチンとしていた。 「森林の湯」まで行くのにシャトルバスで行くのはおっくうであったが、いざ行ってみると各種の湯舟があって楽しめた。特にお茶の湯は静岡らしい。サウナもあった。ただ、早く閉まってしまうので注意が必要。車で来て日帰りで利用していた人たちも結構いた。 サウスウィングに宿泊。部屋はツインルームで広さは十分。テラスの向かい側には森が広がっていて、朝は鶯の鳴き声で目が覚めた。これは最高の経験だ。 夕食も朝食もバイキングで、味は普通。朝食は種類が多くなかった。 ゴルフ、テニス、プール、乗馬、アーチェリーなど各種アクティビティーが楽しめるようになっており長期滞在者にはいいかもしれない。 ヒカリと音のイルミネーションも開催しているようだった。