Hotels in Kaifeng

"The experience at Manxin Hotel Kaifeng Gulou was absolutely fantastic! Its location right by the Gulou (Drum Tower) made exploring the night market and visiting attractions incredibly convenient. The service was exceptionally warm and attentive, from check-in to check-out, making us feel like family. The cleanliness was impeccable; the room was spotless, and the bathroom details were perfect, giving us great peace of mind. The smart room features and terrace view were also pleasant surprises. Choosing this hotel for our Kaifeng trip was definitely the right decision!"

"I stayed at the hotel once when it first opened and had a good experience. This time, I decided to choose the New East Garden Hotel with my husband. The hotel is very good, and the whole check-in process was pleasant and reassuring. The layout of the room is very simple and fresh, with all kinds of facilities complete and meticulous hygiene. It was a very satisfactory stay. The bedding was also very comfortable. There was also a security guard on duty downstairs 24 hours a day, which gave me a full sense of security. The breakfast variety was complete and the taste was great. The restaurant staff was also very gentle and enthusiastic. I highly recommend it. Goodnight bedtime milk 1 set Special souvenirs 10% off coupon for Aloft dining"

"Good environment, good service, new facilities Environment: There is a fish pond downstairs. The koi in the fish pond are huge and fat. Very cute. The hotel has a new environment with abundant vegetation and good green natural landscape. Service: The service is very considerate. The front desk will help you deal with the problem when you contact the hotel in the middle of the night. In the early morning, the hotel also helped you find the quilt. Free breakfast was also provided. Facilities: The park facilities are complete and everything is new"

"Hygiene: Atour's hygiene has nothing to say. The eldest sister who is doing hygiene has been cleaning up. Environment: The location of the hotel is also good, next to the lake, I feel very comfortable. Facilities: If you are afraid of noisy, you must consider carefully. The sound insulation is really not good. At three o'clock in the morning, a resident ran to the corridor to call. I have been awakened more than once. I am really angry. The thief walking upstairs can hear clearly. Service: How to say it, compared to the previous Atour, it may be that the new store has the words, but there are other problems to deal with. We feel that we want to change the room. The first waiter said that there is no room. Later, I went to the front desk and asked if there was but the service felt like it was very bad. I don't know why."

"I stayed at this hotel for a business trip. I really enjoyed the hotel's overall style and the grand, comfortable decor. What truly stood out was the incredibly warm and professional front desk service; their attitude was genuinely excellent. They upgraded my room and even offered snacks upon check-in. Upon arrival in the room, I was pleasantly surprised to find fresh fruit and drinks, which was a lovely touch. The hotel dinner was also quite good, and it was delivered to my room by very friendly staff. However, I must also point out some areas for improvement: The room's interior decor details were somewhat lacking, with many rough finishes that didn't quite match the hotel's supposed standard (see photos). Housekeeping wasn't as thorough as it could be; I noticed hair and dust in corners that weren't properly cleaned (see photos). After checking into my room, I couldn't find any slippers despite searching everywhere, so I had to request some from room service. The disposable toiletries were of rather low quality; the slippers, in particular, shed fibers that stuck to my feet (see photos). While the hotel breakfast offered a wide variety, honestly, the taste was quite disappointing. For instance, out of eight seemingly different cold dishes, four contained cucumber, making them indistinguishable, and I couldn't even remember their names. Furthermore, many dishes contained garlic. For someone with a garlic allergy, it was incredibly difficult to find anything edible among the many options. My suggestion would be to use garlic only when essential, omit it when possible, and refine the dishes to cater to a broader range of dietary preferences. Finally, I must reiterate that the front desk staff were truly outstanding and incredibly responsive. They even offered a small gift upon my departure, thanking me for my feedback. In conclusion, this hotel is definitely worth revisiting, primarily due to its exceptional hospitality team. If they could address the decor details, housekeeping standards, and breakfast quality, it would be absolutely perfect. I look forward to being pleasantly surprised by improvements on my next visit! Service: Extremely satisfied with front desk service; dinner and its service also satisfactory. Ambiance: Very good. Cleanliness: Needs improvement. Facilities: Quality of disposable amenities needs upgrading."

"The location of the hotel is OK, close to the road, and quite convenient. The facilities of the new hotel are still very new, but the hygiene needs to be strengthened. I encountered midges on the bedside table as soon as I checked in. The video I took was too short to post, so I could only take screenshots. The front desk service is still good, and the breakfast is also OK."

"The environment is very good, the room is clean and tidy, the upgraded room is also very big, the window is the lake, very beautiful, the service attitude is good, I still like to live comfortably when I go out."

"It was truly price-for-value for an international hotel. The room was clean & well-kept. Also, the buffet breakfast was free of charge. What impressed me most was the free laundry facility."

"During this trip to Kaifeng, I thought finding a homestay would be a difficult ”battle of landmines”. I searched for countless ones on Ctrip, but was repeatedly disappointed when I conducted on-site inspections. Everything changed until I stepped into the house among the pines. The moment I opened the door, a dreamy garden came into view. Every flower and every stone path seemed to be telling a different kind of poetry, which immediately ”captured” me. As you walk into the lobby on the first floor, you are greeted by an exquisite atmosphere. Every decoration and every light is just right. The room is even more stunning, with soft and comfortable bedding and every detail polished to perfection, from thoughtful little items to a neat environment, with surprises hidden everywhere. The service here is also first-class, warm and thoughtful, and the breakfast gives the taste buds an unforgettable journey. Songjianwushe is really a treasure homestay hidden near Qingming Riverside Park!"

"The hotel is located next to Kaifeng Municipal Government, very close to Kaifeng Museum, but far from the scenic area of ​​Kaifeng Old Town. The main attractions can be reached within more than 10 kilometers. The advantage is that it is very quiet at night without the noise of the scenic area. If you are traveling by car, I recommend staying here. The hotel has complete facilities, clean rooms, and an underground parking lot. The only bad thing is that no one manages the problem of smoking in public places. Some people smoke in the hotel lobby, in the restaurant, and in the elevator... It's really speechless. Fortunately, the beautiful lady at the front desk arranged a non-smoking floor, otherwise we would have to move out overnight. I hope the hotel service staff can stop this kind of smoking in public places and improve the quality."