1-31 Higashisengoku-cho, Kagoshima City, Kagoshima Prefecture, 892-0842, JapanView Hotel Details
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Henn na Hotel Kagoshima Tenmonkan Guest Reviews
4.6/5
Great
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(105)
Positive reviews(104)
Reviews with photos/video(33)
Clean and tidy(34)
Awesome rooms(28)
Awesome stay(22)
Convenient for shopping(16)
Easy to get around(15)
Close to airport(8)
Relaxing hot springs(6)
Friendly owner(6)
Negative reviews(1)
KalvT
Deluxe Double
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Very decent hotel. Check in is by machine but easy to use, just type in your name and scan your passport. Onsen is also okay given the location and price.
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan.We would like to thank you for your kind and very clear feedback.We will continue to strive to improve our room facilities and services to meet your expectations.Thank you very much for your stay and your review. Henn na Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is relatively spacious compared to other hotels I stayed in Japan. It is very clean that no dust is found when wiping the table. The staff is responsible that they cleaned the room even though we forgot to stick the clean signage on the door. We are especially impressed by the LG electronic wardrobe which really helps to dry and cleanse the clothes.
Response from Property: Thank you very much for choosing Henna Hotel Kagoshima Temmonkan.We hope you will use our LG Styler, our pride and joy, which is installed in all guest rooms and removes not only bacteria and wrinkles but also pollen, again.We will make every effort to maintain the cleanliness of our guest rooms and will continue to do our best to keep them clean.Thank you very much for your stay and for your review.Henna Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 21, 2023
I love the no frills check in and check out. The price included daily bento breakfast which was awesome! And there is a public bath amenity available. Clean-up service only available for stays more than 2 conseq nights
Response from Property: Thank you for choosing Henna Hotel Kagoshima Tenmonkan.We are glad to hear that you were satisfied with your stay at our hotel.We hope you will choose our hotel again the next time you visit Kagoshima City.Henn na Hotel Kagoshima Temmonkan
Ilovettravel
Deluxe Double
Stayed in Nov 2023
Travel with friends
7 review
4.7/5
Amazing
Posted on Jan 7, 2024
Very good hotel with convenient location in temonkan, excellent experience
Response from Property: Thank you very much for staying at Henna Hotel Kagoshima Tenmonkan.We are glad to hear that you were satisfied with our hotel's location.We sincerely hope that you will choose our hotel the next time you visit Kagoshima City again.Henn na Hotel Kagoshima Temmonkan
狄先生
Deluxe Double
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Very good experience and will come again in the short future if travel to Japan
Response from Property: Thank you very much for choosing Henna Hotel Kagoshima Temmonkan.We would also like to thank you for taking the time to provide us with your feedback regarding your stay with us.We will continue to strive to improve our room facilities and services to meet our guests' expectations.Thank you very much for your stay and for your review.Henna Hotel Kagoshima Temmnkan
Guest User
Connecting Room
Stayed in Nov 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 28, 2023
Location was good. Onsen was small and not the cleanest. Could rent a VR machine to try so that was interesting. Also connecting room was nice as well.
Response from Property: Thank you for choosing Henna Hotel Kagoshima Tenmonkan.We are glad to hear that you were satisfied with your stay at our hotel.On the other hand, we will share your valuable feedback with our staff regarding the points you were not satisfied with, and we will make every effort to make your stay as comfortable as possible.We hope you will visit us again when you come to Kagoshima City.Henn na Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in Jan 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Drop off just next to the bus stop if you get on the bus from Nagoya station.
Response from Property: Thank you very much for staying at Henna Hotel Kagoshima Tenmonkan.The hotel is conveniently located in the Tenmonkan area, with the airport limousine bus, city bus stop, and streetcar stop within a 5-minute walking distance.We will continue to improve our room facilities and services to meet the expectations of our guests, We look forward to your continued patronage.Henn na Hotel Kagoshima Temmonkan
Guest User
Twin
Stayed in Nov 2024
Couples
23 review
4.3/5
Very Good
Posted on Dec 12, 2024
Check-in is either self-service or manual, which is convenient and fast. The room is spacious, the bed is large, and the bedding is clean and comfortable. The location is on the planetarium street, which is bustling and convenient for transportation. Opposite the hotel is a relatively large shopping mall, which meets the needs of shopping and dining.
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Response from Property: 非常感謝您選擇Henn na Hotel Kagoshima Temmonkan。我們非常榮幸能得到您的高度評價。Henn na Hotel Kagoshima Temmonkan 將繼續 “改變 ”和發展,讓我們的客人滿意。我們期待您的再次光臨。非常感謝您的入住和評價。 Henn na Hotel Kagoshima Temmonkan
viriginia
Connecting Room
Stayed in Nov 2024
Family
21 review
4.0/5
Very Good
Posted on Dec 10, 2024
The location is convenient, the facilities and services are good, but the only drawback is that the cleaning of the room is not good. Every day when I return to the hotel room, there are shredded paper on the carpet (not vacuumed), there are many hairs in the bathroom (not cleaned), and the toilet has not been cleaned. I want to report it to the front desk Reported, but didn’t say anything because I was in a hurry when checking out (stayed for three days, the situation was the same for three days)
Original TextTranslated by Google
Response from Property: 非常感謝您入住Henn na Hotel Kagoshima Temmonkan。對於客房清潔不到位給客人帶來的不便,我們深表歉意。 我們將向主管部門報告此事,並對清潔人員的工作進行檢查,確保他們得到全面的指導。我們對多處不足給客人帶來的不便深表歉意,但我們全體員工將努力改進我們的接待工作,以便您下次光臨時我們能提供更好的服務。非常感謝您的入住和評論。Henn na Hotel Kagoshima Temmonkan
rickathk
Standard Double Room
Stayed in Oct 2024
Couples
25 review
4.0/5
Very Good
Posted on Nov 27, 2024
This hotel does not have a receptionist to greet you. It is just a machine or a dinosaur. It is nearby the planetarium. Opposite the hotel, there is also the Temple of Jingan where you can visit.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇Henn na Hotel Kagoshima Temmonkan。我們非常感謝您所做的友好而明確的貢獻。希望您下次再來鹿兒島市時,還能選擇我們酒店。非常感謝您的入住和評價。Henn na Hotel Kagoshima Temmonkan
Koalamomo
Deluxe Double
Stayed in Sep 2024
Travel with friends
15 review
4.5/5
Great
Posted on Nov 12, 2024
This is my second time staying here. The disinfection closet in the room is very useful. The large bathhouse in the hotel is also good, but the water temperature is not high enough. The location is very convenient. You can shop in 1 minute away🤣🤣
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan. Following your last stay at our hotel, we would like to thank you again for choosing to stay at our hotel. We will continue to improve our room facilities and services to meet your expectations and look forward to serving you in the future. Thank you very much for your stay and review. Henn na Hotel Kagoshima Temmonkan
Weidajiatuijianhaojiudian
Deluxe Double
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 20, 2024
It’s not bad to buy a new one in the hotel. There is also a laundry room inside. However, you should pay attention to the washing machine in this laundry room. Its drying function is not particularly good. I have dried it twice, but when I actually take out the clothes, it still It's wet. I don't know if it's because there are too many clothes or something. Anyway, the dryer is not very good, but overall other places are good. I just checked in at the ninth store, and there is no service staff to check in by myself.
Original TextTranslated by Google
Response from Property: 非常感謝您入住Henn na Hotel Kagoshima Temmonkan。 對於您在使用選擇性烘乾機時可能遇到的不適,我們再次深表歉意。 如果您能諒解,我們將再次歡迎您的光臨。 非常感謝您的入住和評論。Henn na Hotel Kagoshima Temmonkan
Wing Pui
Twin
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The location is convenient. There are airport buses and tram stops nearby, as well as many restaurants and shopping malls. There is also a clothes disinfection machine in the room, which can be used to sterilize and deodorize every night. It is very good. The hotel's fully automatic check in/check out is simple. Fast and highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan. We also appreciate you taking time out of your busy schedule to give us your feedback on your stay. We will continue to work hard to improve our room facilities and services to meet your expectations and look forward to serving you in the future. Thank you very much for your stay and comments. Henn na Hotel Kagoshima Temmonkan
Guest User
Deluxe Double
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel is very new and clean, and the room feels so spacious.
The bathroom is fully equipped and clean.
There is a smart disinfection machine in the room, which can do simple cleaning for clothes.
Using the artificial intelligence check-in method, comics can be borrowed on the second floor. 
recommend! 
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan. We sincerely appreciate your kind and clear contribution. We will continue to work hard to improve our room facilities and services to meet your expectations and look forward to serving you in the future. Thank you very much for your stay and review. Henn na Hotel Kagoshima Temmonkan
XINGFENG
Twin
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The location is very convenient. There is a good food street nearby. There is a Donki opposite with a full range of goods. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Henn na Hotel Kagoshima Temmonkan. We are glad to hear that you were satisfied with our hotel's location. We hope you will visit our hotel again next time you come to Kagoshima City. Thank you very much for your stay and review. Henn na Hotel Kagoshima Temmonkan