The Jack Rose Hotel, Rosebank, Gautrain

The air conditioner was not heating up, the room was super cold because the cold air that was coming out.  One of the pillows were dirty The remote was dirty. The tv kept on losing network

Perfect location in the heart of Rosebank

This place cares more about how the room and facility looks than any real quality. Cold and sterile environment intent on being classy, fails miserably as electrical cables hang damaged and mold lines the corners by the floors. The night receptionist was very uninterested and did the absolute minimum. The guy helping with parking and showing us the room was very friendly and informative however. The "studio room" featured a rock hard sofa in front of a TV that was not even plugged in when I came to the room. The bed, equally rock hard, was the only thing good about the room. Taking a shower in the bathtub (there was no shower booth) had me almost tripping as the tub was curved and not meant to be used standing up. All rooms had very open views to corridors and the ground level streets, having me spending my entire stay with all blinds closed and curtains pulled out. The entire place was very noisy, as the walls were completely bare. I could hear all neighbouring room activities, from talking to walking to ...other. Some rugs and wall decorations to soften the sound seem like a minimum for a place taking this kind of money.

Very friendly service. Safe. A bit noisy due to the traffic in front of the building.

Rooms are spacious but the restaurant is infested with bugs. Saw cockroaches on the bread, on the tables and in the kitchen. Also picked up the milk and it was curdled and gross. I would avoid the food during your stay Also very noisy. The rooms do need some sound proofing as the street noises made sleeping hard. Multiple drag races during the night. Plus a few drunk screaming people walking past. Not a good night sleep

Do you have a minute to hear about the horror experience that is the Jack Rose Hotel and Rosebud restaurant? Cockroaches. Filthy restaurants and a cowardly restaurant manager. Someone call Gordan Ramsey because the Jack Rose Hotel and Rosebud restaurant is a nightmare!