Joao Pessoa Hotels with Parking

Café da manhã e localização muito bom. Infelizmente deixa a desejar com as toalhas e não tem nenhuma tomada 110 nem transformador para os clientes, falta preparo nesse sentido, recepção não atende o ramal do quarto e ainda tive que escutar que meu equipamento que não é adequado.... isso me deixou bem chateada e por isso minha avaliação caiu muito.

This hotel is located in a nice area, only two streets behind the beach and near to great restaurants, cafés, backeries and supermarkets. The rooms are very clean and comfortable. The staff are polite and friendly. Rômulo received us at reception with a warm welcome and was always very helpful. The breakfast is good. We were served by a very attentive staff. Neto is a fantastic waiter lovely and helpful. He provided lactose free milk for me during all my stay, with great care. At restaurant you will meet Israel, a very polite attentive waiter. Don't miss the great pineapple cocktails prepared by the bartender Jonas. The menu in the restaurant is good, with many options of really tastey dishes. Unfortunately there weren't many options for fruit juices usually available in Brazil, only lemon and orange. It was the same in regard to cocktails too, the state is rich in many exotic fruits such as cajá, siriguela, goiaba, etc. Overall we can highly recommend this great hotel. Thanks to all the staff. We will back again.

Very good hotel. Super friendly and helpful waiters, very good facilities, very good rooms, super rich breakfast. My only shortcoming is related to the main elevator of the hotel. The elevator is very slow, and the TV in the room is not controlled by all channels (only when there is a number), and the TV in the room cannot answer everything. The channel number of the channel (I only found this relationship when I added a number to it). ), but nothing can hack the hotel or make me stop recommending it.

Já fiquei várias vezes nesse hotel e o serviço sempre é muito bom. Ótimo café da manhã, ótimas instalações e pessoal muito bem treinado. Já fico nesse hotel há anos e, se Deus abençoar, ficarei mais vezes. Ps: uma queixa apenas. Num quarto quádruplo pode-se acolher confortavelmente uma quinta cama sem maiores problemas, mas infelizmente não nos deixaram fazer isso nesse fim de semana. De toda forma isso não mancha em nada o hotel.

Everything was great, the room was good, the shower was good, the staff who worked there were very polite and attentive. Great location with lots of good things close to the hotel. Excellent breakfast with lots of options. The only thing I didn't like was the card that didn't open the room door and it was necessary to go to reception to exchange it all the time (it happened to me and I saw several other rooms with the same issue).

This is our last day at the hotel. Firstly, I would like to point out that the photos published are not in line with the reality of the hotel. At the time of our arrival, the official was not even a little friendly. The hotel has dirty, poorly cared, with disguise. We were received in a dirty sandy room, incarnated gardens, bad dressers, disconfortable bed sofa. The worst point of the room was the shower. The water simply doesn't warm. We called the reception and we were informed that we should connect the shower and wait for the hot water to be hot, that was just how it worked, but we could not take a hot bath, just well-morn. The bed clothes are not exchanged, the cottage only extends the bed, we are sure, because the shirt had a sleeve and we realized it was the same every day. The French bread is not new, the positive point of the hotel is the location, and our final point is that we will not return to this hotel because we have no favourable experience.

The staff are very efficient, the breakfast is very varied and very complete, served in a very wide space. The academy stops to wish, because it has only two steels, a box and a bicycle, which was broken.

Os funcionários são muito fechados, não são receptivos. Apenas um que morou em Portugal , foi mais atencioso. A moça que faz tapioca no café da manhã, parece que já acorda com raiva, como tbm o rapaz que a substitui. Um fato extraordinário: no domingo, dia 12/01 , três crianças de rua, simplesmente, entraram e foram tomar banho de piscina. Um pedinte adulto, aparentando sinais de embriaguez , tbm entrou na área externa e pediu dinheiro aos hóspedes. Não tem ninguém controlando a entrada de pessoas no hotel. Qualquer um pode chegar e entrar. Fiquei no AP 232 e a limpeza do banheiro deixa muito a desejar. É encardido. O secador não funciona.

Entao fui a esse hotel agora no dia 17/2/24 estávamos entre dois hotéis e acabamos escolhendo esse , bem localizado, alguns funcionários bem solicito, limpeza dos quartos mnt boa , café da manhã e terceirizado, mas é sim mnt bom , tem varanda que, no meu vê precisam de alguns reparos mas nd que não me deixe voltar lá , gostei bastante, ficamos 7 dias no ap tinha fogão , banheiro grande , dois quartos com excelente espaço

I would like to start this review by stating that my wife and I loved Joao Pessoa - this hotel only does a diservice to the beautiful city in which it is located, by mistreating their guests and making them feel like they were ripped off, but the city and the beach itself are wonderful places to visit. We arrived to the resort, with reservations paid for online, only to be told at the front desk that we would have to pay 10% more because -they said- my wife made the reservation ”under the senior discount” and we are not senior citizens. My wife assured me that when she made the reservation using the English version of their online web site there was no such reference that the offered rate was for senior citizens. We didn't make a fuss out of this and simply paid (because we could) but right off the shoe, the magic was gone and the front desk people (none who can speak any decent English at all) were in my opinion shady and unprofessional, not a pleasant experience. That same day upon check-in we grabbed our dirty laundry, placed it in a bag, and proceeded to bring it downstairs to the main lobby to be washed, but the front desk person stated that they had no staff to take on these laundry orders (??!!!) and the order would not be ready until a day after we would have checked out. This is not 4-star service (not even 3-star service, mind you). We then decided to take a quick drive around the beautiful town of Joao Pessoa and, upon our return to the hotel later that day, we were met with a jammed-packed, chaotic parking lot scene where there was nowhere to park, even though we had specifically asked (before making our reservations) whether the hotel would guarantee a secure area to park our rental SUV. We had to wait some 10-15 minutes until another staff member came to the parking lot to move a vehicle so that we could park ours - again, not 4-star service, not even close. Back to our room on the top floor, we immediately noticed the air conditioning was not working properly - it was not cooling down to at least 24C and we knew this because we always bring a thermomether on every trip we do) and as much as we'd wanted to get the comfort temperature in the room that we paid for, at full fare, by then we were so disgusted with the staff and their very poor service that we decided to wing it - we were only planning a two-day stay at this resort anyway and we just didn't have any faith in the support that we would get from the hotel staff in the event we'd place a complaint about the faulty room AC unit. Again, not a 4-star experience. The next morning we went downstairs at barely after 9am and asked for two beach chairs and a beach umbrella only to be informed that they were out of beach umbrellas, which in itself makes it impossible to enjoy the beach under the scorching hot temperatures of 100F+ during carnival season. We went to the hotel next door and a very nice guy rented a very large umbrella and two beach chairs, $3 USD out of pocket. B