76 Yeondaemaeul-gil, Jeju, Jeju Province, 63068, South KoreaView Hotel Details
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Shilla Stay Plus IhoTewoo Ocean Front Guest Reviews
4.4/5
Very Good
70 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.1
Cleanliness4.5
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All reviews(70)
Positive reviews(64)
Reviews with photos/video(34)
Awesome stay(24)
Clean and tidy(20)
Great swimming pool(20)
Nice sea view(19)
Friendly owner(10)
Awesome rooms(9)
Convenient location(8)
Negative reviews(6)
Anonymous User
Standard Double Room (Garden View)
Stayed in Jun 2024
Couples
8 review
4.7/5
Amazing
Posted on Jun 9, 2024
4 stars for service because on first day we had missing room slippers; second day missing floor mat.
We have to call concierge to have them send it to our room.
Parking was quite tight for this hotel.
Other than that, all good🤗
6/11
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. Although there was a complaint about missing things, we are all really happy to hear that you had a memorably good time during your stay with us. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. The kind comments you took your precious time to leave for us will be of great help to those who are planning to use Shilla Stay.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Bok Kim, General ManagerPlus Ihotewoo, Shilla Stay
ElimT
Premier Deluxe Double Room (Ocean View)
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jun 22, 2024
New hotel just next to the sea, you can see the sunset inside the hotel sea view room. The room is not quite big but clean and tidy. The swimming pool is nice with pretty night view. The restaurant for breakfast is not quite big , you have to wait during peak time.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Bok Kim, General ManagerPlus Ihotewoo, Shilla Stay
Kuromiii
Deluxe Double Room (Ocean View)
Stayed in Jun 2024
Travel with friends
24 review
2.2/5
Posted on Jun 9, 2024
Very clear and new. However this hotel is more like a student accommodation or service apartment. The actual room and view looks cheaper and lower quality than the pictures on their website, very disappointed. Lastly, I felt like the staffs are not well trained.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about pictures you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services. We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Bok Kim General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Premier Family Double Room (Ocean View)
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is newly opened in 2024. You can feel and touch the sea up close. The swimming pool is kept heated, and you can feel the sound of the waves at night! The hotel rooms are fully equipped!
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Premier Deluxe Double Room (Ocean View)
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 7, 2024
When I booked the hotel, I saw quite a few negative reviews. I thought that since it was newly opened this year, the facilities should be good, but after reading the reviews, I hesitated. But in the end, I was attracted by the sea view room in the hotel, and finally chose this hotel. After checking in, we were not disappointed. The hotel room was bigger than I thought, and the bathroom brand was also good. I was worried that there would be reviews saying that they treated Korean tourists and Chinese tourists differently, but my experience of staying here was that the attitude of the waiters was very good. Although there were some language difficulties, communication should be no problem if you can speak simple English. If you don't know any English at all, you can download a translation software, which will facilitate communication. I guess those who had a bad experience had problems with language communication. In short, I will choose this hotel next time. After all, the Shilla brand should still be guaranteed in Korea. It was too cold this time, so I couldn't go to the swimming pool. Next time when it's warmer, I must go to the swimming pool. The scenery there is really good.
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Premier Deluxe Double Room (Ocean View)
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The facilities are excellent, but my friend and I are special forces soldiers. We leave early and come back late, so we didn't really enjoy the hotel's swimming pool. The handsome guy at the front desk, Kim Hakhyun or Kim Hakgyu, I can't quite remember the name, checked us in early. I was very happy. The hotel is decorated in a minimalist style and is very clean. I think the hotel smells pretty good. Jeju Island is beautiful and there are many good people. Come again next time~
Original TextTranslated by Google
6/13
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Deluxe Bunker Room (Ocean View)
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel is by the sea, the scenery is great, there is also a cafe in the hotel, the bread and coffee are delicious
Hygiene: clean
Environment: suitable for vacation
Service: very patient, the front desk lady helped me order takeout, very enthusiastic
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay
Shanghaiyina
Deluxe Bunker Room (Ocean View)
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very good, very satisfied.
It is a resort hotel right on the beach, with good scenery and considerate four-person sea view rooms to choose from. There is a beach cafe next to it, and a heated swimming pool, which is very comfortable. It is not far from the city, the price is reasonable, and the hotel is also new. In short, I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Deluxe Double Room (Garden View)
Stayed in Oct 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Oct 6, 2024
The price/performance ratio is a bit low. The hotel facilities are very good, but the room is very small. The king-size bed room feels like the size of a standard bed in a domestic room. There is a swimming pool, the hotel is also very new and beautiful, you can see the sea view, and the service is also very good, but the hotel lobby is always filled with a faint body odor (I don't know if it is a special aromatherapy smell or a bad smell).
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. Although there was a complaint about narrow room and smell in lobby, we are all really happy to hear that you had a memorably good time during your stay with us. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. The kind comments you took your precious time to leave for us will be of great help to those who are planning to use Shilla Stay.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General ManagerPlus Ihotewoo, Shilla Stay
Yaya1107
Grand Family Double Room (Ocean View)
Stayed in Oct 2024
Travel with friends
9 review
4.5/5
Great
Posted on Oct 21, 2024
The hotel is very beautiful, and the room faces the sea view, which makes me feel happy physically and mentally. However, the surrounding facilities are a bit scattered, and the food is relatively scattered, but there are a few restaurants that have delicious food."
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Deluxe Double Room (Garden View)
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Sep 28, 2024
I went to Shilla Stay Iho Tewoo Hotel for a couple's trip and overall, I was completely satisfied with the price!
The pool was also convenient because it was free to use and the time limit was abolished, and I was satisfied with the facilities such as the fitness center, unmanned convenience store, and coin cleaning room, and above all, the view was so good that I stayed comfortably for 3 nights! :)
Original TextTranslated by Google
Response from Property: Hello, customer. Thank you for always showing warm interest and affection for our Shilla Stay. All of our staff members are truly happy that you have had good memories of your stay at our Shilla Stay. We believe that the detailed experience you have left will be of great help to others who are planning to use our Shilla Stay. With the encouragement and compliments you have left, we will continue to strive to be a hotel that always excites and makes you want to visit, embodying the values of the Shilla Hotel. We would like to thank you once again for your valuable words and sincerely hope for the health and peace of your family. Shilla Stay Plus Iho Tewoo General Manager
Guest User
Premier Deluxe Double Room (Garden View)
Stayed in Aug 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Aug 27, 2024
The hotel is clean as it has just opened. I was able to check in comfortably thanks to the friendly front desk staff. The pool is available anytime in the morning and during check-in time, and you can choose to use it only during the evening time slot.
The coffee at Waveless Cafe was good.
The chicken & fries I took out from the cafe were not very tasty.
Original TextTranslated by Google
Response from Property: Hello, thank you for always showing warm interest and affection for our Shilla Stay. Although the taste of the food you mentioned did not meet your expectations, all of our staff members are truly happy that you had a good memory of your stay at Shilla Stay. We promise to carefully review the opinions you have left and provide even better service in the future. Also, we believe that the content you have left by taking your valuable time out of your busy schedule will be of great help to other people who are planning to stay at Shilla Stay. We would like to thank you again for your valuable words and sincerely hope for the health and peace of your family. Shilla Stay Plus Iho Tewoo General Manager
Guest User
Deluxe Double Room (Garden View)
Stayed in Aug 2024
Couples
1 review
3.7/5
Posted on Aug 11, 2024
I went there with high expectations because it was newly built and hot... but for this price, I'd rather go to Shilla or Hyattㅜㅜ First of all, I had to wait 30 minutes just to check in.. I also had to wait 30 minutes just to get a cup of coffee at Waveless. I couldn't close the curtains because I could see people passing by outside the window in the room. The pool is similar to what you see on Instagram, but it's not as big as the picturesㅜㅜ It was nice that it was close to the airport. It's clean because it's newly built, but I'm not sure if I'll come again... And as soon as I entered the lobby on the first floor, there was a musty moldy smell that wasn't great.
Original TextTranslated by Google
Response from Property: Hello, thank you for always showing warm interest and affection for our Shilla Stay. First of all, I sincerely apologize for the various inconveniences you experienced while staying at our hotel. We will immediately take action on the areas that can be improved among the things you mentioned so that the same inconveniences do not occur again in the future. I would like to thank you again for your valuable words and sincerely hope for the health and peace of your family. Shilla Stay Plus Iho Tewoo General Manager
xz333126
Premier Deluxe Double Room (Ocean View)
Stayed in Aug 2024
Family
9 review
3.7/5
Posted on Aug 11, 2024
The price of a resort hotel, the room is equipped with a fast hotel. The only advantage is that the view outside the window is OK, and the 1.8-meter bed is relatively large. There is no bathtub, a simple shower room, and even the tooth cup is disposable. The front desk has only Korean and English, and the hotel description given to me is only in Korean. The swimming pool is divided into time periods, and you can only choose one time period at night. The swimming pool is parent-child oriented, and everyone brings children. I watched the sunset at the seaside in the swimming pool 🌇, which is very good. The location is a little bit remote, but it doesn't make any difference to take a taxi everywhere.
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. Although there was a complaint about several things, we are all really happy to hear that you had a memorably good time during your stay with us. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. The kind comments you took your precious time to leave for us will be of great help to those who are planning to use Shilla Stay.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General ManagerPlus Ihotewoo, Shilla Stay
Guest User
Deluxe Bunker Room (Ocean View)
Stayed in Aug 2024
Family
6 review
2.7/5
Posted on Sep 3, 2024
I kept forgetting to comment, and suddenly I remembered that I had to give a bad review.
First of all, the hotel is for "accommodation".
If you don't care about the comfort of the room,
I really don't recommend it.
It's damp. The front desk was very indifferent after communicating with it many times.
There was a strong odor in the yard.
Our family really loves to travel and stay in many hotels.
To be honest, you may think it's okay after seeing my comments and pictures.
But if you really want to stay well, you should change places.
Outdoors is a so-called "Internet celebrity-like swimming pool".
If you just want to take pictures like Internet celebrities, you can choose it.
And the breakfast is generally small.
Fortunately, we only stayed for one night.
There are many sea view B&Bs nearby that are very good.
I really don't recommend it.
Original TextTranslated by Google
Response from Property: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to smell and breakfast during your stay at our hotel.We will carefully review the comments you have left and take immediate action to improve any areas that require improvement, so that we can provide you with even better service in the future. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerPlus Ihotewoo, Shilla Stay