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Top rated hotels in Jacksonville

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Courtyard Jacksonville at the Mayo Clinic Campus/Beaches

Courtyard Jacksonville at the Mayo Clinic Campus/Beaches

4.1/569 Reviews
The agent making the reservation assured us the beds were firm - FAR FROM IT, they were very soft. Room service is only every other day - for a place costing well over $200 per night - that is ridiculous. No complimentary breakfast either. So many cost cutting measures that for this price, we will stay elsewhere from now on. Told housekeeping about a sulfur rotten egg smell coming from bathroom drain in our disabled access room, but nothing was done about it. And - furthermore - beware when making your reservation - if you think you will get military discount - be advised that only applies to active duty military, not retirees. I complained to Marriott about being denied the military discount at the Courtyard Mayo Marriott in Jacksonville FL. Number 1 - Their own agent handing the reservation knew we were retired military yet quoted us the military rate - that alone should have enabled a refund. Their agent made the mistake, not us. Number 2 - I looked at the website just the other day and it just says ”government/military” does not specify ”Active Duty military” - the Marriott's response said their ”policy” is active duty, etc - but nothing about making sure the drop down menu online makes that clear. Number 3 - Our daughter's husband is at that same Marriott - checked in on Sunday, 26 Feb - and RECEIVED the military discount and he is retired military. This policy is not being applied equally, that is for sure!! Very disappointed about the ”bait and switch-ness” of all of this.
Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area

Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area

4.1/5104 Reviews
Our stay was pretty great! The only negative was that the hot tub was out of service temporarily, but the pool made up for it. From the welcoming of the staff upon check in to check out, it was all up to par! I would highly recommend the hotel to anyone if they needed to stay close to the Mayo Clinic, etc.. it was Very convenient and reasonably priced.
Hampton Inn & Suites Jacksonville-Beach Boulevard/Mayo Clinic Area

Hampton Inn & Suites Jacksonville-Beach Boulevard/Mayo Clinic Area

4.3/5101 Reviews
There were tired things about the room…the bathroom mirror for instance obviously had a sticker that covered it to make it look like brushed nickel…mine was messed up so it just looked like a mess. There were no cups or an ice bucket in my room. The breakfast was very good, though, with a variety of foods, including oatmeal, which some hamptons don’t include, but that I love! Overall, though, this was a clean hotel in a good location, and I would stay here again.
WoodSpring Suites Jacksonville Beach Blvd

WoodSpring Suites Jacksonville Beach Blvd

2.4/599 Reviews
I've stayed at econo lodges in Europe, Mexico and across the US. I've even stayed here before. But this trip was easily the WORSE HOTEL EXPERIENCE OF MY LIFE! My experience was so awful... at one point, I thought I was being punked. But, unfortunately - this was all real. And really degrading. After driving 8 hours to get to Jacksonville (for business), I reach the front desk at 2pm. One hour before check-in time. I ask to check in early. Denied. ”Rules are rules.” So I wait in my car until official check-in time. At 3pm, I return to the front desk only to find the sliding partition closed. I knock on it - but I'm yelled to wait because they're having a staff meeting. Seriously? I and another couple stand around in the lobby for TWENTY FIVE minutes so that Krystal and her team can discuss about the shortage on one shift and the new procedures to tell guests that they'll be doing periodic room checks from now on. (Yes, I can hear you talking through the partition.) When they were good and ready, they opened the particition and couldn't find my reservation. It seems that corporate and their website operations accepted a reservation when they were fully booked. It wasn't until 4:30pm that I could finally check into my room. I could immediately tell that this was a room from the Hell Hotel - but Krystal assured me that she would get me a new room as soon as possible. (She never did.) THE ROOM The room was dark, damp, musty and disgusting. Even though the ******-like carpeting was dark, you could still see stains on it. The AC wasn't able to remove moisture from the air - so you felt like you were living in a human humidor. The globes around the light fixtures all had bugs (dead and alive) as well as mold and mildew in them. Bugs would show up on the walls from time to time. There was a family of dust bunnies living under my bed. The bed was lumpy and well-worn. The sheets: thin and cheap. The TV didn't even have a remote. (When I mentioned this to the front desk, they suggested I download an app to control the TV.) No smoke detector. A constant drip coming from my window AC unit. THE KITCHENETTE The word ”disgusting” is too nice for this efficiency kitchen. The stove top was crusted with... god knows what. The hood vent fan barely worked. The hood vent light was broken. The hood vent, itself, was falling off the particle-board cabinetry. The sink leaked under the cabinet. The microwave was old, beat-up and gross. The only thing here that was acceptable was the fridge. THE BATHROOM Suffice to say, I have found cleaner bathrooms at O'Hare airport. The shower stall featured mold in ever crevice. The tub floor hadn't been cleaned in a long while. The laminate on the bathroom shelf was peeling off particle-board. There was no toilet paper holder available. The sink had no stopper - and was the breeding ground for mosiquitos and knats. Whenever you'd turn on the water, bugs would fly out of the overfill hole. The faux-chrome sink faucet was pitted
Residence Inn Jacksonville-Mayo Clinic Area

Residence Inn Jacksonville-Mayo Clinic Area

4.6/576 Reviews
Husb. is Mayo Clinic patient. Had Outpatient Surgery at Mayo 7/20/2022. Arrived at hotel.. very close to Mayo, with our 17 yr. Jack Russell. Stayed two nights. Excellent facility. Clean, quiet. Studio room had full fridge, microwave. Sitting area and desktop were very convenient… and the walk in shower had safety features that weren’t glaring. The bed was sooo comfortable. The am breakfast was terrific! Hot waffles, eggs, oatmeal, fruit., Coffee! On a 4 am doggie out, the staff was cleaning the already spotless floor, happily listening to music and making sure things were in order for the day. The outside pool area is private and I wished there was time for a swim… maybe next time! And there will be a next time! Gracious hospitality made an anxious situation very calming . ThANKS!😋
Holiday Inn Express & Suites Jacksonville - Town Center

Holiday Inn Express & Suites Jacksonville - Town Center

4.6/5100 Reviews
Stayed here last weekend with a friend of mine going down to St Augustine. Checked in and everything looked new and smelled great. Got on in the elevator to multiple guys with their shirts off and beers in their hands that had obviously had a few. Thought it could have been they were going to the pool but it was raining so not sure that was the case. Room was what I would expect from a 3 star hotel, clean and basic. Went out for the evening and came back to loud music in the parking lot that latter seemed to find its was to the room down the hall. Loud music was played through out the remainder of the evening even after a call to the front desk. Woke up to and headed down stairs to the complementary breakfast and the elevator smelled of beer that was obviously spilled overnight and not cleaned before guest were to leave the next morning. Breakfast was a hard pass, defiantly could offer some healthier options, fruit flies around the fruit and I'm not much on cold hard boiled eggs. After a long night of listing to other peoples music definitely could have used a good cup of coffee. Not to be had here. Good location and clean rooms but would have been nice to have some sense of hotel security. Had a conversation with another guest coming down stairs the following morning and they didn't seemed thrilled about the music the night before either. Being two women traveling alone it didn't feel like the safest environment. Wont stay here again which is unfortunate, loved the price and location. Had higher expectations from a new hotel.

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