Laforet Shuzenji Sanshisuimei Reviews

Loved the personal hot spring. Room was good but a little dim. Without a car you will find it hard to reach as hotel is at the top of a hill. The stay was overall satisfactory but my experience was dampened by front desk service staff Hiroki Endo. We checked in around 7/8PM and our check-in was handled by Mr. Endo, the process was smooth but the nonchalant and accusative tone he used must be rectified. We booked a room for two but in the system it said 3 persons, I don't know how this seems like an issue because if anything it means I paid for an extra pax. From there, his attitude turned cold and he wore an extremely displeased look on his face, his replies were less than satisfactory and massively brought down the high service standards of Japan. I was tempted to sound my displeasure but was too tired from the day to confront him.

Our room has a Mount Fuji view, which was great! However, the location of the hotel is situated on the hill, so May not be so convenient for travellers who don’t drive. Also, if you want to go to the public onsen within the hotel, you will have to take the shuttle bus, which is a bit inconvenient. However, overall this hotel is still a good choice!

Very nice view with the premium service appreciate that and the environment is very clean but the transportation is not friendly I will be appreciate that if there are frequent free shuttle bus service from hotel to train station❤️🗻⚡️

The place is amazing, own onsen in your room, and there is an amazing view of Fuji. The only problem is that there any restaurants for this hotel that doesn’t require a reservation prior to your check in, so if you need any food, you need to go to the hotel next-door. Other than that is a very good experience, very spacious room for your family or your friend, and it’s a great chance for you to get near nearer to the nature.

room lighting very dark

Second stay, outdoor private bath can see Mount Fuji, meals are a bit expensive, it is recommended that the convenience store sells more, there is no need to go to the bathhouse, the private bath in the room is very good

The view of Mount Fuji was better than expected, and the environment was beautiful and peaceful.

The room we stayed in was recently renovated and very clean. The dining area was clean but a bit dated.

The location is located on a mountain. There are hotel vehicles and special buses to the train station for access. It is recommended to drive by yourself for easy access. The spring water is first-class. My skin feels smooth after soaking. The bed is comfortable. The room is very hygienic and there are no bug bites. You can stay here again👍

You can see Mount Fuji from the hotel. The private hot spring is very comfortable. The hotel is large and the facilities and dining are very good. It is worth going.

I went with a friend! Thank you for your kind attention even though we arrived in the middle of the night!

We booked a balcony suite with Mount Fuji view, but we were not told whether it was on the first or second floor when we checked in. We found it was not the room type we wanted, and we were told that they had no room type to change to. Moreover, they forgot our luggage at the front desk and did not deliver it to the room. We went to the front desk to ask, and they did. It was inconvenient to enter and exit, and the staff's English was not very good, so communication was difficult. In short, it was not worth the price...

It was a really nice room, but the only thing I regret is that there weren't enough amenities for everyone!

The place is remote and quiet, and you need to drive to get there. The room is clean and hygienic, and you can see Mount Fuji. It takes 5 minutes to walk to the public bathhouse, and there are many insects at night.