Izmir Marriott Hotel

Hotel is maybe the best one in Izmir with very good location. Hotel staff are very friendly and polite. However there was one exception in my experience and I only share it to improve the experience for the new guests if anyone is really reading my feedback. It was written that Alipay and WeChat is accepted at the hotel check in desk/reception. Then I asked whether i can pay with these apps and the reply was very unapologetically no in a rude manner. Hotel staff called Cisem replied me with a super serious face and tone without even giving any explanation on reason of not servicing or when it’ll actually be available even it was written payment with these apps are accepted. I felt like I’m in a highly bureaucratic, red taped government office. I’d just suggest you remove that thing till you really serve with these payment apps or at least train your staff on how they should reply clients. Otherwise it’s super annoying…At least write there that it’ll be available soon. There was another lady probably staff manager who came to apologize. It was very polite of her to check whether if there’s anything she can do. But I couldn’t understand why she asked our room number as she didn’t do anything afterwards. It kinda feels weird when someone questions something for nothing…

Very enjoyable. Good service as well. Diffinitly will go there again with my girlfriend.

Great location! Views were amazing at the rooftop! The breakfast choice was excellent.

Location and comfort magnificent. Highly recommend action for sunset

The room we stayed in had a problem with water leaking from the shower into the bathroom. Instead of giving us a different room, they tried to fix the shower. The location and facilities are great.

We stayed at the hotel in the beginning of May. The weather was a bit chilly so unfortunately we couldn't enjoy the outdoor pool. The hotel is very nice, rooms are spacious, breakfast is lovely. We will definitely visit again next time.