GGuest UserI stayed here last year on June 22nd. It was a brand new hotel then, and while the hardware and facilities were indeed excellent, the service was noticeably lacking, leaving me with a mediocre impression. My son, however, couldn't stop thinking about Sanyue zheng, so at his strong insistence, I 'reluctantly' booked two nights again this year, just for him. The day before check-in (I missed the call) and on the day of arrival, the hotel called to confirm our arrival time, number of guests, room type, and to arrange a butler service beforehand. This time, our assigned butler, Tiantian, was incredibly attentive. She messaged us at noon (afternoon) and in the evening to inquire about our plans, needs, and to offer warm reminders. She was always responsive to our requests, incredibly quick, and had a wonderful attitude. My son absolutely adored Auntie Tiantian! Upon check-in, we received heart-shaped rabbit cookies, and upon check-out, we even got a heart-shaped rabbit plushie as a souvenir. This stay truly showed me that the hotel is genuinely dedicated to providing a great experience. The door from the G floor to the fountain, which was manual last year, is now a sensor door. The path to the go-karts, which was there last year, has been replaced with a newly built wooden boardwalk. New additions this year include a reptile park, a fun animal farm, equestrian activities, and a sports park – all things that weren't there last year. This gave us a different experience and kept things from feeling stale or boring. The sky glass pool is beautiful, and the scenery is fantastic. Two large screens on either side were showing the World Cup football matches, bringing joy to a dad who was 'reluctantly' accompanying his son for a swim. Before, I was hesitant to stay at Sanyue zheng again, but now I'm already looking forward to booking a full sea-view room and a family room for our next stay. On this Sanya trip, I chose three hotels: a 270-degree sea-view room, a villa with a pool, and the Sanyue zheng landscape two-bedroom suite. My son's favorite was still Sanyue zheng! A wonderful trip also requires an attentive butler. I even received a warm greeting from 'Tiantian' after landing in Shanghai. You were the most beautiful 'surprise' of my trip!
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