Best Western Independence Kansas City
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1 room, 2 adults, 0 children
All properties in Independence
Best Western Independence Kansas City
18700 E 37th Terrace S, Independence, Missouri 64057, United States
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Highlights
Pets welcome
Ideal location
Free parking
Delicious breakfast
Lots to doAmenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Hiking
Business Center
Fax/Copying Service
All amenities
Property Description
The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown.
Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 101 reviews
Surroundings
Airport: Kansas City International Airport
(55.6 km)
Train: Independence Missouri
(9.7 km)
Train: Lees Summit Amtrak Station
(17.7 km)
Landmarks: Massage Heights Independence Commons
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
Accessible-2 Queen, Mobility Accessible, Bathtub, Micrfg, Non Smoking
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
Accessible-2 Queen, Mobility Accessible, Bathtub, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking
2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
5
King Room with Refrigerator-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Suite-1 King Bed, Non Smoking, Comast, Sofa Bed, Micrfg
1 King bed and 1 Sofa bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
7
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Suite-1 King Bed, Non Smoking, Sofa Bed, Micrfg
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
Check Availability
4
1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi
1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
1 King Room Accessible Mobility Accessible Communication Accessible Roll in Shower Pet Friendly Microwave Refrigerator Non Smoking
1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Check Availability
4
2 Queen Beds, Non Smoking, Micrfg
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
101 reviews
- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Independence

Review summary
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Environment Location: Many users mention the convenient location, such as 'Clean and convenient location.' and 'Great location & value!', etc.
Guest User
March 15, 2023
Very poor customer service. Would not recommend to anyone.
Randy
August 21, 2025
We arrived at 3:10 pm, check in after 3 . Room was not ready. We waited about 15 minutes and they gave us the keys to our room. It was not ready. The manager personally took us to another room which also wasn't ready. He then took us to another room which we stayed in. We got settled in the room about 4 pm. Staff was helpful and polite.
Edith
August 21, 2025
Road trip
Comfortable beds, friendly, helpful staff. Clean room and hallway. Quiet. The refrigerator did not work and the EV charger did not work. We did talk to front desk about EV charger, but they were unable to help at that time.
Jonathan
August 17, 2025
Stay anywhere but here!
Absolutely horrible! Was given a room that was not ready and was switched to room that looks like Whitney Houston and Bobby Brown stayed the weekend. The air conditioning has a distinct smell that is a cross between dirty feet and goat cheese. There was nothing “Best” about this Best Western… I should have just slept in my car in the parking lot!
Cristina
August 13, 2025
The main issue we had is the room was damp and had a moldy smell. Everything else about our stay there was great. Because our stay was short, we didn't contact management about the issue, so it's not clear how they would respond or if it was the one room or if all of them are like that. We have not yet received our deposit refund either but are sure this will be resolved soon.
Julie
August 1, 2025
The room was very dirty, stinky and it was very uncomfortable to stay in the room with the smell. It was loud and didn’t feel safe. The pool was so small. Staff kind of rude. For the price I paid, I am not happy! It was expensive but bad service
Mike
July 30, 2025
A good night's sleep. The a/c was quiet. Wish the breakfast had more options but it was good overall
Sarah
July 30, 2025
Unfortunately the breakfast area is quite small. And the cook was the only one cooking and serving until a young man was called from the front desk to help
It was over crowded due to several baseball teams staying and I know that help is hard to get so those were extenuating circumstances.
With taxes and charges it cost over $300 for 2 nights.
I don’t think we would stay there if we came back to Independence again.
Services & Amenities
Most popular amenities
Public parking
Free
Fitness Room
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public Areas
Free
Hiking
Off-site
Business Center
Fax/Copying Service
Fitness Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Saltwater pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Wake-Up Call
Languages spoken
English
Food & drink
Snack Bar
Kiosk/ Convenience Store
Health & wellness
Hiking
Off-site
Fitness Room
Public areas
No Smoking in Public Areas
Shopping Mall
Elevator
Facilities for children
Children's Meals Available
Business services
Fax/Copying Service
Business Center
Accessibility
Braille Signage
Accessible Rooms Available
Pool Ramp Available
Stair-Free Property Entrance
Safety & security
First-Aid Kit
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–03:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-09:00 Open
[Sat - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. SAR 375.07) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Renovated: 2020
- Number of Rooms: 62
Phone:+1-816-7951616
The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown.
Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.
Frequently Asked Questions
What are the check-in and check-out times at Best Western Independence Kansas City?
Check-in at Best Western Independence Kansas City is from 15:00-03:00 and check-out is by 11:00.What are the check-in and check-out times at Best Western Independence Kansas City?
Does Best Western Independence Kansas City have a swimming pool?
Yes, Best Western Independence Kansas City has a pool.Does Best Western Independence Kansas City have a swimming pool?
Are pets allowed at Best Western Independence Kansas City?
Yes, pets are welcome at Best Western Independence Kansas City, but it is best to call ahead to confirm.Are pets allowed at Best Western Independence Kansas City?
How much does it cost to stay at Best Western Independence Kansas City?
Prices at Best Western Independence Kansas City may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Best Western Independence Kansas City?
Which airport is closest to Best Western Independence Kansas City?
The nearest airport is Kansas City International Airport, just about 38 mins from hotel by car (55.6 km) away.Which airport is closest to Best Western Independence Kansas City?
What is the cancellation policy for Best Western Independence Kansas City?
The cancellation policy for Best Western Independence Kansas City depends on the room type and booking terms.What is the cancellation policy for Best Western Independence Kansas City?
About This Property
| Nearest Airport | Kansas City International Airport |
|---|---|
| Distance to Airport | 55.63KM |
| Nearest Train Station | Independence Missouri |
| Distance to Train Station | 9.66KM |
| Average Price From | SAR503 |
| Hotel Star Rating | 2 |









