Active Life Madarao

Lisa and her team are so helpful, we have a pleasant stay there.

We stayed at Active Life Madarao for a week on our first ever trip to Japan. This was the PERFECT place to stay to enjoy the awesome snowfields that Madarao has to offer. Lisa and her team were EXCEPTIONAL. Nothing was too much and Lisa always had suggestions and was able to guide us. Th family room was very roomy for a Japanese Hotel with the beds being heavenly comfortable. It was an easy walk to other restaurants in the area and also the slopes. As I said NOTHING was too much for Lisa to organise or assist. If you want to go see the Snow Monkeys, get Lisas advice. If you want to know where to go eat, ask Lisa. If you need to send your snow gear on to your next destination or the Airport, ask Lisa. If you want to know the best way to get back to Tokyo or the Airport, ask Lisa. If you are looking for that special type of accomodation in the area and not just be a room number but a true guest you cannot go past this fantastic location. Thank you to Lisa and the team. It is defiantly on our list of places to visit again and again.

Great family hotel. The room was a good size with a very comfortable bed. The hotel has heaps of space, there is a games room, hot bath, and a lovely bar and dining room area. Meals and breakfast at the hotel were excellent. Lisa the manager was a fabulous host, helping us forward our luggage and dropping us at the bus stop.

Our first trip to Madarao and this hotel was in the perfect location to ski some beautiful runs. Just a short walk to the lift to hit the slopes. The rooms were clean and spacious and with great views. We had meals included which were tasty especially the apple pie! On Valentines Day the staff went to a big effort decorating and serving a special meal 👏🏼. Staff were welcoming and attentive and had a great sense of humour. Special mention to Sean for great barista skills. That coffee art is pure class! Vanessa, thanks for the hot tips for dinner locations. Guests should take notes as all were perfect choices. If you want great ski or board hire you can’t go past stopping to see Casey and Dan. Our demo skis hit the mark thank you. Although I have it on good authority that Josh and Georgia are great too! If you want great drinks at the bar then Harry can help you. The bar is a good area to hang out and we can’t wait to see the completed renovations in that area of the hotel which will make it a good apres ski spot for guests and others. And not to forget great hospitality from Yannis and Joaquin. If you have spare time then take a trip to see the snow monkeys. It’s well worth the trip and the team can help organise transport. And of course a big thanks to management Lisa and Stuart for your enthusiasm for making the hotel a home away from home. Busy planning our next trip!

My family and I stayed at Active Life for a week in Jan/Feb 2024 and loved it. Lisa and the team are very accommodating, going out of their way to make our stay comfortable. The location is great, short walk to get to the ski hill and close to all the restaurants. Super comfortable beds and generous sized rooms. Breakfast was great, hot options cooked fresh every morning. Highly recommend active life if you are visiting Madarao

I booked a 4-person family room for 4 nights in Jan and we had a great time. Lisa (the manager) and her staff went over and above to accommodate our every need, including transfers to/from the station up the mountain, specialised meals to accommodate my husband's seafood allergy, a takeaway meal for our son when he was sick, getting our laundry out of the dryer when our son got lost on the mountain, even a special treat for my son 16th birthday etc, etc, etc. Amazing hospitality - highly recommend! Additional benefits - super comfy beds, cosy bar with great cocktails, fabulous outdoor hot baths (and spacious showers), pool table, laundry, ski hire nearby, very few queues on the slopes, lots of restaurant options in the area. We look forward to returning in the near future.