Best Hotels near Cueva Rogra, Ibiza

The views are simply stunning and the views are the best thing about this hotel… truly amazing. However, in my opinion; the views do not make up for the fact that this hotel needs a major renovation. We had some quite significant issues with our room (room 216) on arrival which included: - Black mould on shower head - Dirty curtain rail - Coffee stains on bedside table - Air con filter needs changing - Stains in jacuzzi bath - Scruffy doors We mentioned this to the reception staff on our way out to dinner, who told us, they couldn’t help us and asked me to send a WhatsApp Message to the hotel business WhatsApp account. This felt very odd, as a paying guest, I would at least expect a member of the hotel reception team to take on some responsibility to solve the issue, rather than asking me to send a message to them. Aside from the actual issues with the room… this response to my complaint was not of a 5 star hotel standard. More training needed for staff for sure. We did not get a response to the WhatsApp message til the following morning & were assured our room would be thoroughly cleaned. The room was cleaned that morning & a bottle of wine was left in the room, but obviously the damage had already been done as we had to sleep in the very dirty room the prior evening. We had come to this hotel following a 6 night stay at a different hotel & I have to be honest; we really noticed the poor quality of sleep we had at Hacienda - especially due to the extremely loud air con unit. The beds…. So uncomfortable, super low & super firm mattresses with an odd pillow setup that made it difficult to sleep. The breakfast in the morning was good but a little inconsistent in terms of quality. We decided to have dinner elsewhere in the evenings as we felt Eden Restaurant menu was a little limited. The hotel pool area was lovely, but beds need updating & lots of noise was coming for the suites closest to the pool (music that was louder than that being played by the hotel). This made it hard to relax. Ultimately, I think there are quite a few truly luxury hotels in Ibiza now & I would recommend you explore those first. The views at Hacienda Na Xamena are awesome but the hotel is a total let down, thoroughly disappointing and really not worthy of the 5 Star rating. I wanted to love this hotel but I couldn’t and I left on our last day feeling relieved our stay was over.

Just stayed for 4 days at this incredible hotel. This is our first time in Ibiza and the experience of this hotel will ensure we return . The hotel is less than a year old and is technically very advanced. You are encouraged to use your phone to manage most things through the hotel app. From closing the curtains, turning the lights on and off , ordering room service etc. the room was fabulous with breathtaking views of the infinity pool and the sea. The bed was one of the most comfortable I’ve slept on. Breakfast was both buffet and table service. Every type of requirement was catered for and very delicious. There are a variety of restaurants which cater for most tastes. The swimming pool and surrounding area are beautifully appointed and a wonderful bar and restaurant. The hotel rooms and restaurants are expensive but you get wonderful service and I would say it’s good value. The staff are absolutely fantastic. Service was exemplary from Oliver the director of rooms to everyone we encountered. One felt that they really wanted to make ones stay memorable. The hotel is on a very large plot and requires a fair bit of walking and therefore you need comfortable shoes. I can’t wait to return

Could ony manage to escape for 4 nights this time but so glad to be back and already checking dates and flights for next time. Asap! Arrived just before noon and were lucky enough that our room was ready. Greater with a big smile by Toñi reception manager, who had us checked in, in no time and later by Leona, the other receptionist/reservationist and then by Loli housekeeper who again gave us the warmest of welcome back! Our room was immaculately clean. We opt for a pool view room, much cooler in the afternoon and evenings. Hotel is set right on the beach and Seaview are available but you get this at the restaurant and beach bar so not on our list of priorities for the room. Room had 2 single beds pushed together, bedside cabinets with side and reading lights. large open wardrobe, ample shelving, a safe and fridge. A hot beverage tray on a unit with large mirror over with hairdryer and chair. Neat shower room with large walk in shower. Patio with table and chairs. Aircon/heating. Meal times excellent. Lovely breakfast everything you could wish for, hot or cold and there is lovely Loli again taking care of everyone. Evening meal is a buffet. A different soup and special daily, a hot and cold buffet. All sorts of food available with the addition of tasty chinese this year! With attentive friendly service from Natalie and Betty. All the owners and staff are lovely, so friendly and helpful. Then a desserts cabinet and ice-cream freezer. You can swap evening meal to a-la carte in the afternoons if you give notice in the morning or evening before. Reception and restaurant are up a set of stairs from the beach but from there there is lift access to all floors. However the beach bar is on ground level open from noon till late serving cold drinks, cocktails and a very good snack menu. You can even charge your food and drinks to your room so you don't have to carry cash for your day on the beach! (But don't forget to tip the staff, they are great there too!) Family owned and run hotel, very hands on helped along by the amazing team! Customers return year after year to this small and friendly spot on a beautiful beach, in a quiet resort perfect for young families and couples.

1 fantastic week in a hotel with all the ideal conditions for a well spent holiday. Good location, nice pool and the food was excellent. Less pleasant was just the deafening noise early in the morning from the pool animation. Terribly NEGATIVE was the inconvenient, abusive, overbearing and rude attitude of the SUB-DIRECTOR of the hotel for making us pay €20 for “late check-out” (11:35 am) when our reservation on Trip.com says “ check-out until 12:00”. After a long discussion complaining about the attitude and not the amount, we were forced to call the police and the INCOMPETENT SUB-DIRECTOR was forced to return the money.