Indochine Palace Reviews

Response from Property: Dear Daniel R C,Warm greetings from Indochine Palace Hue,Thank you so much for your fantastic review! We’re thrilled to hear that you experienced absolute luxury during your stay and that our staff made your birthday extra special with a surprise cake. It’s wonderful to know that our central location added to your enjoyment, making it easy for you to explore Hue.We truly appreciate your kind words and are delighted that you had such a memorable stay. We can’t wait to welcome you back for another exceptional experience!Best regards,Philippe Lecluse – Director of Operations

Response from Property: Dear Mr/Ms,Thank you for taking the time to share your positive experience regarding to your staying at Indochine Palace Hue,We're delighted to hear that you enjoyed your stay with us, and found the hospitality of our staff was professional, as well as the hotel was fantastic and great facilities Thank you very much for your recommendation, and we look forward to welcoming you back on your next visit.Sincerely,Philippe Lecluse – Director of Operations

Response from Property: Dear Minh YILKA,Thank you very much for the lovely feedback about the recent stay at Indochine Palace Hotel,It's great to hear that it was your 2nd time stay with us and thank you for keeping your choice of our hotel for your accommodation in Hue city this is a big encouragement for us to keep up the work. We appreciate that you found our coffee was exceptional and so delighted to hear that you also love our buffet breakfast. Again thank you very much for your feedback and we’re looking forward to welcoming you back for another memorable stay with usSincerely,Philippe Lecluse – Director of Operations

Response from Property: Dear Mr/Ms,Warm greetings from Indochine Palace Hue,Thank you for taking the time to share your feedbackWe're glad to hear that you found our Hotel is superb, large and luxurious. We’re also happy that you had enjoyed the shade of our beautiful swimming pool in the afternoon.Thank you very much for your recommendation and we’re looking forward to welcome you back in the future Warm regards,Philippe Lecluse – Director of Operations

Response from Property: Dear Mr/Ms.,Warm greetings from Indochine Palace Hue,Thank you for your review and for choosing our hotel. We are delighted to hear that you enjoyed your stay with us and that you found our facilities clean and our rooms spacious. Your positive feedback is greatly appreciated!We strive to provide a comfortable and pleasant experience for all our guests, and it's wonderful to know that we met your expectations in terms of cleanliness and room size.Should your travels bring you back to this area, we look forward to welcoming you again for another enjoyable stay.Sincerely,Philippe Lecluse – Director of Operations

Response from Property: Dear Le Jena Villa,Warm greetings from Indochine Palace Hue,We're delighted to hear that despite arriving late at night, you found our hotel's vintage furniture to be charming and that the ambiance lights in the corridors added to the overall atmosphere.We take great pride in our dedicated team members, and we're thrilled to hear that our bellhop in the lobby left such a positive impression on you. We truly value your patronage and hope to have the pleasure of welcoming you back for another memorable stay in the near future. Sincerely,

Response from Property: Dear Yungyu,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel.Indeed, our location offers a serene escape from the hustle and bustle of the city center while still providing easy access to key attractions such as the palace and temples. We're thrilled that our tranquil setting allowed you to unwind and relax without any disturbances.It's wonderful to know that you found our rooms to be comfortable and well-equipped to meet your needs. Our team strives to provide a welcoming and accommodating environment for all our guests, and we're pleased that you found our staff to be friendly and attentive throughout your stay.We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,

Response from Property: Dear Mr/Ms,Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that you found our rooms luxurious and enjoyed the ample selection offered at breakfast.Regarding your experience at the pool, we apologize for any inconvenience caused by the presence of swimming groups in the afternoon. Furthermore, your comments about the pool area accessibility and the condition of the poolside bar will be noted. We continuously strive to maintain the highest standards throughout our property, and your observations will certainly assist us in our ongoing efforts to improve.We appreciate your valuable input and hope to welcome you back for an even better experience in the future.Sincerely,Philippe Lecluse – Director of Operations

Response from Property: Dear Mr/Ms,Warm greetings from Indochine Palace,Thank you for your review! We’re glad to hear that our receptionists were able to assist you with printing your documents and that you had a positive experience.If you need any further assistance during future stays, please don’t hesitate to reach out. We look forward to welcoming you back!Warm regards,Philippe Lecluse – Director of Operations

Response from Property: Dear Mr/Ms.,Warm greetings from Indochine Palace Hue,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our hotel clean and well-maintained, despite its age. Our team works hard to uphold high standards of cleanliness and comfort, and your recognition of this effort is greatly appreciated.Warm regards,Philippe Lecluse – Director of Operations