Find Rouen Hotels With Hot Tub

This hotel is across from the river and not that far from several attractions that are walking distance. This is the second time I've stayed in the hotel for business. The rooms are spacious especially since it's just me in the room. This last time I had a room overlooking a courtyard. The hotel was a bit crowded this time for the summer holidays. They followed covid protocols trying to space people out and using masks/gloves. I still felt things were a little too close together especially for the morning breakfast. Overall the staff was very efficient and helpful.

My wife and I spent a couple of nights in Rouen for the first time on a recent trip to France. We experienced the exceptional service when we drove up to within a block of the hotel. With some construction in the area, i wasn't sure how to navigate directly to the hotel so pulled over on an adjacent street. As I got out of our car, a gentleman from the hotel walked by and asked if we needed assistance. He said he was heading on his break and noticed us (looking a little lost). Within minutes he called for a valet and told us to just head to the lobby and they would take care of everything. From this point on, the service at this hotel was first rate. It's a beautiful historic building in the heart of old Rouen. Easy walking to all the major sites, with many restaurants and shops in the area. Beautiful courtyard as well to enjoy a drink or snack. We will definitely visit Rouen again and we will for sure stay at the Hotel de Bourgtheroulde.

Unfortunately we did not use this hotel,after booking the room on trip.com it turned out that there were no rooms in this hotel.The lady in the reception laid out her hands and offered us to stay in another hotel.We were transferred to the Campanille Hotel.Far from a city with taxi fee in its own range. Scandal. But such things happen. We were unhappy at the remote hotel, however, we spent a nice three days in the beautiful city of Rouen. The request for the hotel reception is that you use more to check your reservations and notify any changes a little earlier so that you don't stay under the sky.and the end was huge.

Friendly and helpful staff. We had a late checkin, but we were friendly welcomed. Also the breakfast was surprisingly good. Something for everyone’s taste. Nice proper rooms, silent and good shower/toilets Parking is 8 euros, breakfast is 8 euros. If you don’t mind to park the car at the street it can safe some money.

Positives. Easy to find. In good location, 5-10 minute walk from historic centre. Secure parking available. Relatively cheap. Reception staff were lovely and helpful. Bed Linen seemed clean. From there on its pretty negative. Parking is tight and limited. (i saw two people scrape their cars on walls and ceilings within 15 mins). Inconveniently placed concrete curbs and bollards make it tricky to get in and out with anything larger than a hatchback. Also had to block the entrance for everyone else whilst my wife got the access key from reception as there isn't a waiting bay for new arrivals outside the hotel. Hotel interior was dated and scruffy. Carpets dirty, reception smells of stale cigarettes. Overflowing cigarette ashtrays in the garden/terrace (which is basically the dead space between buildings filled with garden furniture. Room was small, dated decor, and lots of things were broken. Bed had a massive dip in it where springs had broken. Bath had black mould around. Light fixtures and telephone was handing off the wall. Hairdryer in bathroom was broken. Curtain didn’t pull far enough so room was bathed in light from 5:00. Walls paper thin. Unusual layout for hotel room, bathroom next to main bed. Toilet literally 1 metre from your bedside table (not much privacy). Had to sit on toilet at an angle because I could fit my knees in otherwise. Unfortunately there was a lack of care given to cleaning. Dust and hair under beds. We had used tea making kit still in the tray, and the toilet roll (which is housed in a black box rather than being lose) hadn’t been checked meaning we ran out after two sheets. Black mould around the bath. We were only given two towels despite them knowing we were three. Given shower gel to use as hand soap. Only 1 pillow each. Great location if you want to walk into town easily. Only 5 mins from historical centre. Although I would add that its right next to a massive busy road. Our room was at the back of the building on a working night so this didn’t affect us. (back of the room overlooks the smoking garden so it could be noisy if there were people out there). Reception staff really lovely, spoke very good English, and were accommodating of our terrible attempts at French. Breakfast was basic (continental style). Toast, jams, low quality patisseries. Sweaty jambon and fromage in a fridge cabinet, cereal, hot dogs ??? Yogurts and juice. Coffee machine. Tea making facility. Tubs of varying quality fruit salad. Most of the residents on the Wednesday morning that we attended seemed to be preparing for work. I assume that this hotel stays afloat by doing as little as possible but keeping things cheap so that they appeal to businesses trying to minimise cost. All in all it was a convenient place to stay for one night on our way through. But I wouldn’t stay here again even if it was half the price. Plenty of better options unless you are last minute desperate.