Ka Laʻi Waikiki Beach, LXR Hotels & Resorts

Originally, I saw the recommendation from Kevin, a teacher from Taiwan, but I don't know if his hotel has changed management or what. We stayed there for seven consecutive days with children and the elderly. First of all, the location is good, but it's not directly next to the sea and you have to walk a little. Secondly, he started to make things difficult for us from the check-in. We arrived after 12 o'clock, and he insisted that the room was not ready unless I paid more than 250 dollars a day to check in immediately. So we chose to wait first, and the babies were not feeling well due to jet lag at 2 o'clock. I asked him if I could check in early with a tip. In fact, it was already past 2 o'clock, and he agreed to let us check in. Then there was the most terrible breakfast problem. I chose breakfast included on Ctrip, but after arriving, I was handed a bill every day for me to sign. I said I didn't understand it and no one explained it to me. I called Ctrip, but I didn't get a good response. Then on the third day, the dark-skinned waitress who was in charge of ushering people into the inyo cafe started to roll her eyes at us, just because the child didn't understand English and went in early. On the fourth day, she rolled her eyes and ignored me when I talked to her, which led me to complain to their front desk. Because I can speak Japanese, I had a complete communication with a Japanese front desk. But the hotel didn't apologize at all. In the following days, we didn't want her to disgust us again, so we didn't go down. As a result, we asked them to bring up two of our included breakfasts. They thought that this was called à la carte room service. It was speechless. Moreover, the food in the breakfast room was quite simple, and there were occasional typhoons, and the food was full of dust. Alas, I hope you will be careful when choosing, or just don't go to their breakfast.

The room is spacious and clean, the bedding is of good quality, the kitchen facilities are complete, the waiter is friendly, the surrounding environment is beautiful and quiet, and there are convenient shopping and dining nearby. I will recommend it to my family and friends