New Garden Hostel Reviews
New Garden Hostel
Check in at Flat C2, Floor 13, Mirador Mansion, No.54 Nathan Road, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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1 night
New Garden Hostel Guest Reviews
2.8/5
11 review
Verified reviewsLocation2.9
Amenities2.8
Service2.9
Cleanliness2.8
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All reviews(11)
Positive reviews(8)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Standard Single Room
Stayed in Mar 2024
Solo travelers
11 review
Outstanding
Posted on Mar 14, 2024
The prices are way too expensive to pay in person if you walk in directly . Cheaper prices in apps.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Adriana
Standard Single Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on May 31, 2024
Best service ever
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Xiongbabidexiongbaobao
Triple Family Room
Stayed in Jun 2023
Family
3 review
Amazing
Posted on Sep 20, 2023
The location is particularly good... The price is cheap. You can upgrade to a larger room for an extra fee, but I feel that this room is enough. Downstairs is Tsim Sha Tsui. The area is enough for us, one large and one small. I had been here before the epidemic and still had wall-mounted air conditioners, which were all replaced with new models. The window machine is installed, and the cooling is better. The pretty lady at the front desk is very nice and responds to all requests. There will be regular cleaning, but we have set up Do Not Disturb and no one will come, which is good.
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Response from Property: Our front desk girl, Pei Shi, is super sweet and cute. Please mention her name in your comments. If there is a room available, she will help you upgrade your room type for free. Welcome to stay next time~
Haerbinxushu
Queen Room
Stayed in May 2023
Business travelers
10 review
Posted on May 17, 2023
There are also small reptiles in the room, if you are timid, don't live there, because I drank a lot of wine with my friends, and I didn't think about taking pictures. I also lost a white ordinary entry card. I thought that 30 yuan would be enough to pay, but I had to pay 300 yuan. In the end, I had to pay 300 yuan. I didn’t give the wireless network password on the first day. Very poor service attitude. I was also very angry, so I finally turned on the washbasin and the shower to let the water out. The shower was placed in the toilet and the two faucets were turned on for about 18 hours. I calculated that it should be a waste About 40 tons of water, haha 😄
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Response from Property: I understand that you are dissatisfied with the hotel's behavior, but wasting water is disgraceful and you should try to solve the problem in other ways instead of wasting public resources. The wireless passwords are posted at the front desk, so there is no possibility of hiding them from guests.
Guest User
Queen Room
Stayed in Apr 2023
Travel with friends
2 review
Very Good
Posted on Apr 9, 2023
The accommodation is near the train station, very convenient to travel. But that area may be a bit scary. There are quite a lot of workers. Not suitable for going to stay alone The room is quite dirty, difficult to find a room, but the owner is kind, takes good care, has a free luggage storage service. Save more
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Response from Property: Dear customer Hong Kong is an international metropolis. We open our doors to welcome tourists of all nationalities from all over the world. Therefore, you will meet people from many different countries in Hong Kong. This is a unique Hong Kong experience! The Mirador building where our hotel is located has a complete management system. and most of the residents and administrators are Chinese. The hotel also has 24-hour security and room door locks with cards. So you don't have to worry about safety~ ----Replied by IRENE
Guest User
2-bed Room
Stayed in Dec 2023
Travel with friends
1 review
Outstanding
Posted on Dec 25, 2023
Very, very delicious
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey! ---Customer service IRENE sincerely
Guest User
Stayed in May 2023
Other
Outstanding
Posted on May 10, 2023
If you're on a budget and looking for a nice hostel to stay, this hotel is for you. The owner is very kind and accommodating. Our room is just enough for 2 persons plus our luggages. With Hot and cold shower. Great location and very safe. Definitely highly recommended!!!