Hotel Madera Hong Kong

Hotel Madera Hong Kong Reviews

Hotel Madera Hong Kong

No.1 Cheong Lok Street, Jordan, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Hotel Madera Hong Kong
Hotel Madera Hong KongHotel Madera Hong KongHotel Madera Hong Kong
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Hotel Madera Hong Kong Guest Reviews

4.4/5
Very Good
1211 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(1211)
Positive reviews(1142)
Reviews with photos/video(342)
Easy to get around(142)
Large rooms(78)
Close to metro(77)
Loved the massages(65)
Friendly front desk staff(44)
Stayed multiple times(26)
Average lighting(18)
Excellent room layout(8)
Negative reviews(69)
CCMM
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Sep 8, 2024
Deluxe double room also got jacuzzi, relaxing. Clean and comfortable bed and pillows. Like the fragrance in the hotel lobby. Simple breakfast but healthy options more western style. Center of Jordan, 5 mins walk to MTR. Free minibar.
Response from Property: Dear CCMM, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Anonymous User
Deluxe Twin Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Good location. Free minibar. Relaxing fragrance in hotel lobby. Comfortable beds and big bathroom. Highly recommended.
Response from Property: Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Sexypig
Deluxe Double Room
Stayed in Jul 2024
Family
6 review
4.5/5
Great
Posted on Aug 4, 2024
Generally satisfied with my stay. Happy to share that the staffs were all very trilingual (English, Mandarin & Cantonese), polite and helpful. They were pretty efficient with both check-ins and outs, and housekeeping was fast when we feedback that the shower racks were about to drop off. Amenities were pretty good, and given the price point, this hotel probably has one of the largest room by far. Hotel Madera is also very close to Jordan MTR station, exit B2, making all my commute very convenient. Only downside was that the hotel may require some renovation, as there’s quite a bit to wear and tear in the room. Thankfully, general cleanliness is still relatively decent.
Response from Property: Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
1 review
3.5/5
Posted on Jul 25, 2024
The room size is quite small especially the toilet. there are a few eateries around the corner for quick bite if need be. Appreciate that the hotel does provide umbrella to guests which I find this services is so useful during rainy season.
Response from Property: Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Vivian
Deluxe Twin Room
Stayed in Jun 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 1, 2024
The hotel was located nearby Jordan station and is at a very convenient location for travelling to multiple tourist spots such as the tram, Victoria Harbour and many more. Room was particularly spacious with all the necessary amenities provided. Customer service was very nice too.
Response from Property: Dear Vivian, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Guest User
Deluxe Double Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 1, 2024
The staff are very courteous and professional. They greet us every time they see us walking in or going out. I enjoyed my stay in the hotel and will recommend my friends and other family members to stay here. Actually my husband stayed on the 19 May 1-night when he went for his business trip to China.
Response from Property: Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
ViY Ho
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Very conveniently located which is just steps away from Jordon MTR! Room size is good too.
Response from Property: Dear ViY, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Apple yang318
Deluxe Twin Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Good location, friendly staff,cozy room
Response from Property: Dear Apple yang318, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Guest User
Deluxe Double Room
Stayed in Jul 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jul 15, 2024
A nice hotel, but the price is a bit too high for what they actually offer. The room needed cleaning as it was a bit dirty, there are no European type sockets in the room, only USB, Type-C or Hong Kong ones, which is awful knowing you live at the international hotel. The service and breakfast are very good, I really enjoyed it, especially after having Chinese breakfast in other hotels of China where it's impossible to eat anything but boiled eggs
Response from Property: Dear Guest, Thank you for sparing your precious time to share your feedback. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager
Guest User
Deluxe Double Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Convenient location. New. Nicely designed. Spacious and cosy enough for a room for 1 adult and 2 kids given that this is HK. Friendly/helpful staff with prompt service. Smart housekeepers. Very impressed with our first experience! Will definitely choose to stay here again on our next visit! Only downside is that it does not have a taxi stand and since their entrance is a turn into a street, you will have to either call for a cab or walk out slightly to the main street to grab one.
Response from Property: Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Irene Enawati
Deluxe Twin Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 26, 2024
We bought thru Trip.com for hotel including breakfast, but just don’t understand why in hotel system that it was room only till we gave the proof that the booking including breakfast
Response from Property: Dear Irene Enawati, Thank you for sparing your precious time to share your feedback. I would like to extend our most sincere apologies for the disappointing experience. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager
Mr.Tumya
Deluxe Double Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Room was spacious and clean thank you for the service hope we will visit soon
Response from Property: Dear Mr. Tumya, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong. We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
cabersky aca-ac
Madera Studio
Stayed in May 2024
Business travelers
91 review
5.0/5
Outstanding
Posted on May 28, 2024
Hotel was very clean, cozy, breakfast was amazing, location was very good, staff were very friendly and smiling.
Response from Property: Dear Cabersky aca-ac, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 12, 2024
Spacious room with all toiletries provided!! Very clean and cosy!Only disadvantage that is located in the small lane with no shelter and no pick up area for taxi.We were all drained in rain while waiting for taxi to airport!Overall is highly recommended.
Response from Property: Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
Kwong Tai Cheung
Deluxe Double Room
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on May 23, 2024
I recently had the pleasure of staying at the Hotel Madera Hong Kong and overall, it was a delightful experience. From the moment I arrived, the staff was welcoming, friendly, and attentive, ensuring a smooth check-in process. The service throughout my stay was impeccable, with the staff always ready to assist and provide recommendations.
Response from Property: Dear Kwong Tai Cheung, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager