Modena By Fraser Hong Kong Reviews

The hotel location is in the back of TST and very convenient. The room is decent and clean. It is a bit on the small size but still comfortable enough for 2 people for a short stay. No toothbrushes and toothpaste available. I do like their choices of body wash/ shampoo/ conditioner

Hotel location is very convenient, near Tsim Sha Tsui MTR. Nearby Hotel has many eateries. The service staffs are friendly. The down point is that no amenities like toothbrush and toothpaste, but it's understandable. At least, it should provide drinking water.

Would have rated 0 for cleanliness if I could. Location is ok but that's everything. Bad smell of drain in the room. Very old & terrible cleanliness/hygiene. Was shocked to see blood on the provided towel - only explanation given by the staff is that they outsource the laundry so “these should have been washed”. Why blood then? AVOID!

I start with the positive, hotel location was fantastic, stone throw away from everywhere. Near to train station and many shopping & eateries. Room was OK size. After many experience traveling to Japan, any room sizes are acceptable 😅. Room comes with small pantry. With sink & microwave. Hotel doesn’t provide daily drinking water, and some basic toiletries necessities. Understand that was due to the govt regulations to curb usage of single use plastic. But in my opinion as a service industry, this regulation should not be a reason for a hotel to charge if a guest requires it. There are many ways to provide this instead of single use. They provided shower gel, shampoo & conditioner in a big refillable bottle. But only provide on small lotion for my 3 days of stay. Worse still when I ask for more, I was told to pay extra. Like hello? How does paying for lotion help curb the usage of single use plastic?! Why not provide a big bottle for my 3 days stay? If I paid for 3 nights stay shouldn’t I be entitled to get 1 small tube a day? Since a small tube is only sufficient for my one night stay for 2 person? I hate to say this but obviously this hotel is not prioritizing your comfort during your stay.

Excellent service. Some staffs are hospitable and approachable. Good amenities. 5/5 for overall rating. Thank you very much Modena. Our stay in Hong Kong is so comfortable because of you... 👏👏👏👍👍👍❤️❤️❤️

Easy to find and Location super great! Easy to go MTR . Got seven eleven , Mcd, local food and many!

Very good location bec it's nearby the mrt, 7-11 nearby also so that's good! Room was clean, overall worth for the amount you pay.

The rooms are clean and there is space to open one big and one small luggage. And every convenient. Nearby got 7-11 and a lot food choices, and the foods are good. There is a small fridge too . Recommended to stay !

It was my second stay at this service apartment hotel. The staffs are all very friendly and helpful. The room I booked was a studio executive which was roomy clean and well equipped. Highly recommended. The location is good too.

Our stay in this hotel was amazing. Starting from the check-in until checkout, everything was smooth, fast and clear. The room was more like a serviced-apartment with everyday cleaning service, laundry, shoe cleaning. The room has a small kitchen area with a kettle, a sink, dishware for 2 people, a microwave and a small refrigerator. We stayed in studio deluxe room was 3 nights and it was extremely clean (which really deserved 4/5 rating shown on Trip.com and that was our main criteria for choosing this hotel). We had esims so we haven’t tried their wifi nor have we checked if they had an internet 😊. Visitors to Hong Kong need to pay attention to socket types (you can see them from the pictures). Restroom was clean, seemed well maintained, and the shower has shampoo, conditioner and shower gel, each 300ml, installed to the wall. The bed mattress was sturdy and bed sheets were so clean (loved it!!!). I loved staying in Modena by Fraser Hong Kong, so I’ll definitely stay here again!

toiletries and bottled water can be bought from hotel lobby/store, as HK recently implemented a ban on disposables single use plastics.

Great value for money at a great location. Sound proofing is pretty decent too in my opinion.

I did not stay here as I made a booking that was non-cancellable but the hotel was not flexible enough to allow even a change of dates. An email to their official account also went unanswered so go figure.

Overall great but only during our stay they didn’t clean our room for 4 days.