Eaton HK (Langham Hospitality Group)

Eaton HK (Langham Hospitality Group) Reviews

Eaton HK (Langham Hospitality Group)

No.380 Nathan Road, Yau Ma Tei, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Eaton HK (Langham Hospitality Group)
Eaton HK (Langham Hospitality Group)Eaton HK (Langham Hospitality Group)Eaton HK (Langham Hospitality Group)
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Eaton HK (Langham Hospitality Group) Guest Reviews

4.5/5
Great
3193 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(3193)
Positive reviews(3092)
Reviews with photos/video(757)
Easy to get around(367)
Close to metro(146)
Delicious breakfast(135)
Well designed(94)
Friendly front desk staff(87)
Tasty restaurant(50)
Delicious buffet(49)
Negative reviews(101)
Myra Bartido Sanchez
Cabin Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 24, 2024
Our 3rd timer staycation here, this is one of our fav top HK Hotel. It is tourist spot, everything is convinient. The space is ok, we comes here for Pool and Tub πŸ’ž coz not all hotels here have pools or bathtubs. Fusion food hall if u dont wanna go out to eat they have all. Clean & Renovated & very afforatble. FRIENDLY HELPFUL PLEASANT STAFF EVERYWHERE πŸ‘πŸ‘πŸ‘ Will always come again and again. HIGHLY RECOMMENDED.
6/18
Response from Property: Dear Myra Bartido Sanchez, thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're happy to hear that you had a good stay and look forward to hosting you again in the future! You're always welcome at Eaton HK. Kind regards, Harvey Thompson General Manager
Anonymous User
Cabin Twin Room
Stayed in Jun 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Jun 13, 2024
Room is a bit small but clean Toilet is clean too Towels are clean Sheets smells good and clean I was surprise that they dont provide toothbrush because i wqs there last 2 months ago and they still provide
Response from Property: Dear Guest, We're very happy to hear that you were satisfied with our service and we strive to minimize our environmental impact and promote eco-friendly practices. Kind regards, Harvey Thompson General Manager
HengkyChan
Cabin Twin Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 23, 2024
Really enjoyed our stay. The rooms are nice and clean and the location is perfect to explore the city by public transportation and go to airport.
Response from Property: Dear HengkyChan, it is our goal to consistently provide exceptional quality and value for our community. Encouraging testimonials like yours really push us to keep going, so we thank you for that. Kind regards, Harvey Thompson General Manager
Anonymous User
Cabin Double Room
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 25, 2024
Hotel staffs were friendly. Room was clean. Only thing was, i could hear everything happening outside my room. The sound woke me up early morning.
Anonymous User
Nook Double Room
Stayed in Jun 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Preferred choice for my business travel, friendly staff, clean and good location.
Response from Property: Dear Guest, thank you so much for your stellar review! Your feedback is not only valuable insight for us, but also serves as motivation for our entire team. Kind regards, Harvey Thompson General Manager
JeffYiu
Cabin Double Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 13, 2024
It was our second stay at the Eaton, love the energy of the staff and the hotel location is super great, so easy to get around town and find lots of great spots to eat. Would definitely come back on future visits to Hong Kong, highly recommend this hotel to anyone looking to have a great time in Hong Kong.
Response from Property: Dear JeffYiu, thank you so much for taking the time to leave us a five-star review! We've designed Eaton HK to be a third place outside of home and work where you feel a deep belongingβ€”so happy to hear that you felt warm and welcome at ours. Kind regards, Harvey Thompson General Manager
Lenard
Eaton Double Room (New Design)
Stayed in Apr 2024
Family
2 review
3.7/5
Posted on Apr 14, 2024
It’s ok hotel to stay in. The hotel has been renovated. Our room which has been renovation and we can see the new material. Our room however seems small and tight. The four elevators not move us fast enough. We waited long. We also have to wait for the elevators in the outside temperatures. The location is good to walk to several tourist sites. This is an average hotel and nothing special to make me to return
Response from Property: Dear Lenard,Thank you for staying at Eaton HK and for taking the time to write us a review. We are glad to hear that you liked our location and had a decent stay overall.We appreciate your candid feedback about our hotel and our escalators and will be reviewing it with our team so that we can continue to make improvements to our guest experience. We apologize for the inconvenience caused.It was a pleasure to host you and we hope we'll have a chance to provide you with a better experience in the future. Take care!Kind regards,Harvey ThompsonGeneral Manager
Guest User
Eaton Double Room (New Design)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
We are very satisfied and so happy that we chose this beautiful hotel really one of the best place near to everything super good food, service and near to everything that every tourist needs We will always come back here
Guest User
Salon With Rollaway Bed
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very convenient and friendly staff ..
Response from Property: Dear Guest, we're very happy to hear that you were satisfied with our service. Kind regards, Harvey Thompson General Manager
Keefer
Nook Twin Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Amazing location. The room was great (we got an upgrade though). The only minus in my opinion are the very slow lifts. I would definitely come again.
Response from Property: Dear Keefer, thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're happy to hear that you had a good stay and look forward to hosting you again in the future! You're always welcome at Eaton HK. Kind regards, Harvey Thompson General Manager
Danny1028
Eaton Twin Room (New Design)
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Sep 14, 2024
Very convenient located just opposite you can get almost everything you need. Just walking distance can reached Temple Streets and lots of good food of variety especially YauMaTei nice over all.
Response from Property: Dear Danny1028, thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're happy to hear that you had a good stay and look forward to hosting you again in the future! You're always welcome at Eaton HK. Kind regards, Harvey Thompson General Manager
Guest User
Cabin Twin Room
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 9, 2024
Eaton was my traveling partner's 1st choice. The service was pleasant from arrival till check-out. While I did not use any of the in house facilities, I was pleased with what's in the room. The wifi speed was good enough for me (it was right under the dressing table) and guests could easily indicate when they would like their bedding changed (just leave the same note with the stated instructions on the bed). Free daily replenishment of drinking water in a big glass bottle along with mini kettle were among the welcomed conveniences. When checking out, just drop the room cards in a metal box outside the lifts as pleasantly guided by the hotel staff and that's it.
Response from Property: Thank you for choosing Eaton HK, and for taking the time to write us a review.Kind regards,Harvey ThompsonGeneral Manager
Snackii
Eaton Double Room (New Design)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Good place and very good services
Response from Property: Dear Snackii, your review is really encouraging for our entire team, so we appreciate the time you took out of your day to write this. Kind regards, Harvey Thompson General Manager
Moδ»”
Study
Stayed in Feb 2024
Family
10 review
4.0/5
Very Good
Posted on Feb 17, 2024
A good hotel with excellent location. We stay there for over one week and are offered a late check out at 2pm.
Response from Property: Thank you so much for your stellar review! We're so happy to hear that you've had a pleasant stay at Eaton HK.Kind Regards,Harvey ThompsonGeneral Manager
WANG CHUN
Cabin Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Hotel is locate at a good location close by the MTR train. Hotel lobby with a contemporary design is quite nice. The staffs are helpful helping me directions to commute to airport and front desk speak fluent English. The room I had just recent remodeled, overall a good experience staying.
Response from Property: Dear WANG CHUN, thank you so much for taking the time to leave us a five-star review! We've designed Eaton HK to be a third place outside of home and work where you feel a deep belongingβ€”so happy to hear that you felt warm and welcome at ours. Kind regards, Harvey Thompson General Manager