Best Western Hotel Causeway Bay

Hotel is located strangely near the back alley which was difficult to find at first. However, it is near Times Square and the populous areas here. Rooms are small and old. Service is so so only.

The room is clean, nice place to stay! Accessible to all transportation, mrt, bis, taxi and tramway. City center, near time square! We enjoyed staying here!

I would love to thank Best Western for the great service and hotel. I had a fabulous stay there and if ever I need accommodation again, I will definitely select Best Western as my first selection or recommend the hotel to any friend or traveller seeking accommodation to select them as a hotel. Definitely is the best hotel that I have stayed at!!! A brilliant hotel!!!

Over all, we enjoyed the stay because of the quality of services. The employees were all nice to us. After reporting the issues of the phone and standup table, the Maintenance Team came to fix quickly. The room, although upgraded, was very small. There was not much space to move around in the room. The breakfast buffet was fine and a convenience for us. We like it. Although the window was small, the night view was beautiful. Suggestions: 1. It is annoying when the shower curtain was waving during the showering. We would suggest installing a shower curtain with magnetic metal ***** which can be attached to the bottom ledge of the shower basin. This will also prevent water splashing out of the basin. 2. Please discard the worn and damaged towels. It did not feel good to use the damaged towels in a hotel. 3. There was no face cloth served in the room. Is it expected for the guests to bring our own and this would be odd?

Value for money especially when you get it during the weekdays. Holidays and weekends, the price is sometimes overinflated.

We had beautiful views of the harbour. Unfortunately, the curtains were not able to block out the light efficiently, and we had a terrible night's rest. Check-in and check out were smooth, but when we asked the hotel to call a taxi, it was said that they did not offer those services. However, we were assisted very helpfully by getting our location's address in Cantonese.