Metropark Hotel Mongkok

Metropark Hotel Mongkok Reviews

Metropark Hotel Mongkok

No.22 Lai Chi Kok Road, Mong Kok, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Metropark Hotel Mongkok
Metropark Hotel MongkokMetropark Hotel MongkokMetropark Hotel Mongkok
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Metropark Hotel Mongkok Guest Reviews

4.4/5
Very Good
6683 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(6683)
Positive reviews(6383)
Reviews with photos/video(1190)
Easy to get around(1182)
Close to metro(518)
Many dining options(245)
Convenient for shopping(163)
Friendly front desk staff(114)
Stayed multiple times(113)
Strange smell in room(92)
Luggage delivery service(52)
Negative reviews(286)
Feixing
Family Quadruple Room
Stayed in Oct 2024
Family
32 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The location is close to metro and there are restaurants around the hotel.Take Prince Edward station just 5mins walk to the hotel. Shopping is also convenient (mongkok E2 exit).
maribell cabanilla
Standard Twin Room
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 8, 2024
smooth check-in/check-out process, clean hotel, love the balmain toiletries❤️
Hwee khim
Superior Room
Stayed in Sep 2024
Couples
21 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Location is good. Convenient. Variety of food around. Many places to shop around.
paulcheung727
Standard Twin Room
Stayed in Oct 2024
Business travelers
15 review
4.7/5
Amazing
Posted on Oct 10, 2024
very good location, front desk staff provides excellent service
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
kitkatko
Standard Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The hotel is actually recommended. It is one of the best location when staying in hongkong. Very near the subway station, bustop and even taxi drop off and pick up. Its very near shipping malls too..
6/8
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Superior Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 27, 2024
Location is strategic with walking distance to MRT stations and local shopping areas such as Fa Yuen Street. Many restaurants nearby with is just few doorsteps away. The size of hotel is decent and room is clean.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
RW
Superior Room
Stayed in May 2024
Couples
3 review
3.7/5
Posted on Jun 1, 2024
We stayed here for 5 nights, the check-in was fairly quick, but the room wasn't ready yet. However, we were able to leave our luggage, which was chained together with people overseeing, allowing us to go and venture the local area. We later returned and got to the room it was nice and clean. However, the walls seemed paper thin as we could hear the people next door, but we soon got used to this. The bathroom has everything you should need, but no conditioner. We mentioned this to the front desk, and they said it would be sorted but never was. The bed felt old and was squeaky, along with the carpet looking tired. The location was ideal with a stones throw to Prince Edward MTR and plenty of shops nearby.
Response from Property: Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
mary
Standard Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 18, 2024
Very accessible, the location is good near malls, Mtr, bus and breakfast buffet so delicious, hotel staff are very accomodating.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
amee azz
Superior Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Perfect place to stay in Hong Kong for Holidays. Near MTR mongkok station. Princes Edward bus stop. Many of restaurants and other shopping center.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Clare
Standard Room
Stayed in May 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on May 13, 2024
The place is convenient. It's within 2-3 mins walk from Prince Edward Station. Many money changers around the hotel but it's quite pricey, so avoid them. Check-in was smooth but receptionists could be a bit friendlier as I find them to be a bit stoic. The people from the conceirge seem more friendly. The room is spacious compared to other hotels I've stayed at in HongKong but the hotel has seen better days. The room and the hallways are clean but the wallpapers are chipping off and I think there's black mould forming on the shower area. Gym is clean and well-maintained so I'm pretty happy about this.
Response from Property: Thank you for choosing our hotel. We are glad to hear that you are satisfied with our location. Thank you for taking time out of your busy schedule to write the comments. We are encouraged by your kind words and will continue to do our best. We look forward to seeing you next time.Guest Services Manager
Geogenia Quak
Standard Room
Stayed in May 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 14, 2024
This is my 1st time solo trip in my life and I have chosen Hong Kong. The location of the hotel is so strategic in which it is near to MTR and a lot of famous foods. If you are taking bus from HK airport, you can take A21 and the bus will stop right in front of the hotel. It is so comfort and safe to stay there.
Response from Property: Thank you for choosing our hotel. We are glad to hear that you are satisfied with our location and service.Thank you for taking time out of your busy schedule to write the comments. We are encouraged by your kind words and will continue to do our best. We look forward to seeing you next time.Guest Services Manager
Guest User
Standard Room
Stayed in Apr 2024
Solo travelers
22 review
4.0/5
Very Good
Posted on Apr 24, 2024
I wanted a double bed but this could not be guaranteed. Instead I was given a twin room which was cozy. WiFi didn't work and I didn't have the energy to complain only stayed 2 nights . Convenient location . Nice for the price.
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. If you need any further assistance, please feel free to contact our guest services team. Hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you back to the Metropark Hotel Mongkok in near future.
Guest User
Family Quadruple Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Excellent hotel, best for families. Very clean and the staffs are very friendly and accommodating. We will definitely stay here again.:)
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
GraceeeBuu
Standard Room
Stayed in Oct 2024
Couples
3 review
3.7/5
Posted on Oct 25, 2024
Room was very outdated, as if 1950s. Could do better in terms of furnishing. However it was located at a very convenient location. There was even an airport bus A21 that goes straight from HK international airport to outside of this hotel. Food nearby was great.
TOH MING
Superior Room
Stayed in May 2024
Couples
19 review
4.0/5
Very Good
Posted on May 22, 2024
Walking distance to MRT, Shopping centre. Room is clean and bright.
Response from Property: Dear Guest, Thank you for your comments. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!