Joyce House (Tsim Sha Tsui)

Joyce House (Tsim Sha Tsui) Reviews

Joyce House (Tsim Sha Tsui)

Room 506/5F, No.53-55 Hai Phong Street (Haiphong Mansion), Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Joyce House (Tsim Sha Tsui)
Joyce House (Tsim Sha Tsui)Joyce House (Tsim Sha Tsui)Joyce House (Tsim Sha Tsui)
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Joyce House (Tsim Sha Tsui) Guest Reviews

4.3/5
Very Good
254 review
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(254)
Positive reviews(231)
Reviews with photos/video(80)
Great service(73)
Easy to get around(68)
Close to metro(44)
Great value for money(22)
Small room size(19)
Convenient for shopping(16)
Many dining options(15)
Loved the view(8)
Negative reviews(23)
Kwok Kay
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
3 review
2.5/5
Posted on Jul 29, 2024
Besides the location, there is nothing nice about. Maybe there was too much workload, the middle-aged man at the reception was not very friendly during our check in. And was so impatient when we told him there was no toilet paper in toilet when we returned to the room at 9ish pm, he was sleeping already but the sign said the reception service is until 24:00. The room is smelly, beddings are full of mites which make us itchy all over, we have to sleep in clothes in order to get a few hours sleep. We will never stay there again.
Response from Property: Hello, I'm so sorry! My colleague has been feeling unwell these past few days. I ask for your understanding. We have prepared toilet paper in the tissue boxes in the bathrooms of each room. We look forward to having a better experience next time we stay. Thank you!
Yuen Sze
Standard Double Room (No Window)
Stayed in Sep 2024
Travel with friends
2 review
2.7/5
Posted on Sep 22, 2024
No change of linen. Bathroom are dirty. Communication by English was poor. Location is good to travel.
Response from Property: Hello, our website page has clearly marked the room status and area. Since the Hong Kong Jewelry Exhibition is during your stay, the room is relatively tight, so we cannot upgrade you to a room with a window. Please understand! Don't slander the bed sheets because of this, and leave bad reviews for not changing the sheets. This is a huge slander for us. We guarantee that guests will change them after they check out. Thank you!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel is locates in Tsim sha tsui that was very convenience. Even though the room size is kind of small, but its the simple thing at Hongkong. Much recommend !!! Good price with good hotel.
Response from Property: Dear guest, I am very happy that you stayed at the hotel. Thank you for your tolerance of Hong Kong's living space and your full praise. We will try our best to provide good service and ensure that every guest who stays has a happy journey. We look forward to it. Please check in again next time, thank you!
Sassssshimi
Quadruple Room
Stayed in Feb 2024
Family
4 review
4.2/5
Very Good
Posted on Mar 20, 2024
Very convenient location. If you stay here, you’re just a few steps away from the mtr, bus stops, parks and malls. It was a nice place to stay but.. there were a lot of hair strands on the floor upon checking during our arrival. Anyway i will still come back here because of the convenience. Owner is very nice also. Highly recommended!
Response from Property: Hello, thank you very much for your reply. Your message is the driving force of our growth. Thank you again for your visit!
AL o.0
Deluxe Double Room
Stayed in Feb 2024
Couples
5 review
4.2/5
Very Good
Posted on Mar 4, 2024
The location is just nearby Tsim Tasha Tzhui mrt, nice! Other than the location, the room is actually quite small, it was just a few steps away then can reach toilet lol Can’t believe that we was booking the double deluxe room, the room have just double queen bed, one small table and toilet only. (refer to pic for more info)
Response from Property: Dear guest, thank you very much for staying at Joyce House. The living environment in Hong Kong is crowded. Thank you for your understanding. Thank you!
Guest User
Standard Double Room (No Window)
Stayed in Aug 2024
Couples
2 review
3.0/5
Posted on Aug 17, 2024
Services is good, location is totally perfect and near metro station, only take about 2 minutes walking distance very convenient.
Monica DS
Triple Room
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Aug 13, 2024
Location is very accessible. However, try to change some of your mattress two of our room have thin and hard mattress and try to give 2 access card per room as much as possible. But overall okay.
rentos
Deluxe Double Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Aug 6, 2024
Overall good. The rooms was a little dusty, otherwise everything was fine. If you are for a few days, then it is a good budget choice.
Guest User
Triple Room
Stayed in Jan 2024
Couples
4 review
3.0/5
Posted on Feb 2, 2024
Location is great, but it is hard to communicate with this property. Arrived at 9pm and dont know how to check in, no reception area, need to contact Trip and then wait 10-15mins to meet the lady. Really tired! Wifi in the room must scanned by Wechat so I cant not use wifi here during my stay. Room is super super small, the toilet is also small. Facility is old. I dont think I will be back this Hotel for next stay
Response from Property: Dear guest, I am very glad that you stayed at the hotel. Thank you for your understanding that the living room in Hong Kong is not large. However, we will try our best in terms of hygiene and service and strive to provide a comfortable and clean living environment for our guests. We look forward to seeing you. You will have a better experience next time you stay, thank you!
Sutthipak
Double Room with View
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Dec 13, 2023
The room is super clean and the location is very good especially for this price range. However, the air conditioner flapping is not working. Overall, we had a great experience with this accommodation.
Response from Property: Dear guest, I am very glad that you stayed at Yashe and had a good stay experience. We have always been committed to providing a clean and warm stay environment to our guests, ensuring that every traveler has an unforgettable journey. We look forward to seeing you again, thank you. !
kevin2023May
Twin Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Clean room and friendly staff with best location in the heart of business zone which is nice for shopping and transportation.
Response from Property: thanks for your message,looking forward to providing you with better service next time!
Guest User
Double Room with View
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The place is very accessible to MTR TST Exit A1. It’s super close to everything you need— shops, restaurants, Haiphong Market malls, etc. The place is small but relatively OK, given that spaces are really small in Hong Kong. The place is also clean. :) Best part is, the owners and the Filipina cleaning lady are very friendly, accomodating, and very responsive. :) will definetely stay here again.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Couples
1 review
3.0/5
Posted on Jan 3, 2024
The location is extremely good but to trade off with very small room. Bathroom us within room which is good but towel is a one time use.
Response from Property: Dear guest, I am very glad that you stayed at the hotel. Thank you for your understanding that the living room in Hong Kong is not large. However, we will try our best in terms of hygiene and service and strive to provide a comfortable and clean living environment for our guests. We look forward to seeing you. You will have a better experience next time you stay, thank you!
Guest User
Triple Room
Stayed in Dec 2023
Family
14 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Everything is excellent. I love the location it’s convenient. It is next to MTR and bus stop. It is clean and tidy. I surprised with plant towel it’s new experience for us. The receptionist is helpful.
Anonymous User
Double Room with View
Stayed in Nov 2023
Couples
1 review
3.2/5
Posted on Dec 4, 2023
The place is so tiny, and smelly😞 (the bad smell Must be coming from the sink/drainage). The only towels provided are the disposable ones, which are not good. The Filipina attendant was good enough to transfer us to a little bit better room. But still, the room has bad smell!
Response from Property: thanks very much for your valuable feedback. we are trying to provide you the best service we can to make your stay nice and comfortable. Per checked, the smell is mainly due to the cooking smoke from outside, we recommend not to open your windows during your stay. Besides, please book early on our website to reserve a bigger room once its available. Thanks very much for your kind understanding.