Grade Best Harbour Hotel

The hotel enjoys a prime location near Victoria Harbor, MTR stations, and dining options, providing convenient access. Guests appreciate the spacious, clean rooms with good sea views, although some wear and tear is noted.

Great location with convenient traffic, Lovely food around, and beautiful harbour view. Can do more clear for overall room environment. But will visit again for harbour view!

I was astonished at how the service and facilities had deteriorated since the last time I stayed. I booked the most expensive suite again but when I arrived, I found that they had taken away the refrigerator, the sofa and the coffee table. They had left just two tiny chairs in the large living room. Worst of all, they had no proper towels. Instead, they provided disposable towels, like paper! The curtains appeared to have been fixed so that they stayed wide open and I found two inflated party balloons in the bathroom. I have never stayed in a hotel which has no refrigerator and no proper towels. I complained to the guy at reception through Google translator. He did his best to help but he was unable to anything other than to bring two old chairs into the room. I was very disappointed and embarrassed in front of my friends, who I had convinced to stay there.