377 Cửa Đại, Cam Chau, Hoi An, Quang Nam Province, VietnamView Hotel Details
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Hoi An Ancient House Resort & Spa Guest Reviews
4.5/5
Great
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(75)
Positive reviews(46)
Reviews with photos/video(10)
Macca0303
Superior double Room Non smoking
Stayed in Jul 2023
Couples
21 review
5.0/5
Outstanding
Posted on Aug 1, 2023
We have stayed here quite a few times over the years. fantastic hotel with a rustic charm. the staff are friendly and super helpful. fabulous stay. highly recommend 10/10 😃😃
Response from Property: Dear Macca0303,Thank you for taking the time to share such a fantastic review following your recent stay with us at Ancient House Resort & Spa.The hotel was designed with our guests in mind by creating spaces that are cozy and comfortable as well as giving a relaxing atmosphere. I am happy that everything was to your satisfaction.Thank you for highlighting our friendly and helpful staff. Your kind comments have indeed been passed on and our team are very pleased to be noted that all their end efforts are recognized.I do hope we will have the opportunity to welcome you back soon.Kind regards,Nguyen Sy BinhGeneral Manager
nicholas john
SUPERIOR ROOM
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Amazing location , staff and service highly recommended!!
Guest User
SUPERIOR ROOM
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room was clean and the pool was nice to play in. ㅎ
The hotel also introduced a coconut village basket boat tour package, so I went and had fun and had a great time!!
The breakfast was also delicious^^
Original TextTranslated by Google
와사비
SUPERIOR FAMILY CONNECTING ROOM
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
It was a very cost-effective accommodation.
It was a connecting room, and it was great for families. The swimming pool is small, but it was okay. Highly recommended..!!
Original TextTranslated by Google
Guest User
Grand Deluxe Room Non Smoking
Stayed in Jan 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 9, 2024
I am extremely satisfied with the service, staff and facilities here.
The room is spacious, opening the door is fragrant, well cared for. Any problem will be resolved n***.
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Guest User
DELUXE GARDEN VIEW ROOM
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Clean and nice
Original TextTranslated by Google
DakshM17
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 25, 2024
We Had a great time with family Its a huge property Got this resort for under inr 6000 with breakfast Staff is really good and helpful Food is awesome with few indian options as well Nearby market as well for shopping . All basic things covered under this mart. Everything is no nearby and its a lovely resort to spend time in.
Response from Property: Dear DakshM17, Thank you so much for your glowing review and for highlighting our hospitality at Ancient House Resort & Spa. We are happy to know that you were impressed by our location, the facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Once again, the hotel appreciates your kind words and we hope to have the opportunity to welcome you back and impress you further in the future. Sincerely, Nguyen Sy Binh General Manager
Marie L
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 10, 2024
A very nice and peaceful hôtel for Staying few nights in Hoi An. Near from the old Town by bike. The staff is so Nice and always ready to help and have attention ( birthday cake for my husband). Nice environnement: pool-Nice rooms- Beautiful breakfast. Possibility to rent a scooter near the hotel. I recommand this hotel.
Response from Property: Dear Marie L, Thank you for choosing Ancient House Resort & Spa, and for taking the time to write this lovely review. It's fantastic to read that our staff is friendly & helpful,stood out in providing helpful and attentive service. We're proud to have team members who go the extra mile to ensure our guests have a memorable stay. We look forward to welcoming you back and providing you with another exceptional experience. Safe travels, and we can't wait to host you again! Best regards, Nguyen Sy Binh General Manager
Antonio G
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 10, 2024
Hoi An Ancient House Resort and Spa is the best place to stay in Hoi An, hands down. The hotel is peaceful and tranquil, and just a 5-minute ride from Old Town. Rooms are made up daily, and the air conditioning is icy cold—so refreshing! Everything was exceptional. The buffet breakfast, restaurant dining, pool, spa, and the friendly, attentive staff all stood out. The staff were super helpful with any requests or recommendations and were happy to assist with booking activities or transport, and always offering a lovely cold towel upon your return. The hotel has a rich and continuing history with an attached ancient family home where they make rice paper and noodles for local restaurants. Participating in the cooking class was an amazing experience—special thanks to Minh for the fun class and delicious results. Thank you to Royal Ancient House—10/10!
Response from Property: Dear Joseph Quine, Thank you so very much for taking the time to give us such very special and personalised feedback following your recent stay with us at Ancient House Resort & Spa. I am most delighted to her that the attentive and special treatment you have received from members of our team contributed to a phenomenal and perfect guest experience overall. I have made sure to share your comments with the team. We most definitely look forward to welcome you back to Ancient House Resort I hopefully very soon and if there is anything that we can take care of for your return visit, please let me know. We are always at hand to assist our valued guests with anything they may need or require. Once again, thank you so much for your 5-star review of Ancient House, please accept our heartfelt gratitude. Kindest regards Nguyen Sy Binh General Manager
Johnny1311
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 7, 2024
Ancient house space beside morden design look so harmonious. One more plus point is green space around resort. That 's so feeling relaxing. Swimming pool was not too big but full conditions and enough sun chair for all. Jacuzzi suitable for kid. Not expecting breakfast too much. There are no many choices. I can say it rather poor. It might out of some type of dishs even I came at 8:15 morning. However, focus on flavor, it not bad. Local fish rolls noodle is highly recommend. Room tidy and comfortable. Aircondition, minibar worked good. We love bathtub with garden view. Need to pay attention cleaning shower area outside, look old and dirty. Television so hard to change channel and signal slow . Dust was be found under telephone and aroud bed. Staffs less experience in communication. They are shy and saving smiles. Hope you get this comment and improvement.
6/14
Response from Property: Dear Johnny, Thank you for taking the time to provide us with feedback in regards to your recent stay with us at Ancient House Resort & Spa. I am overjoyed to hear that your highlight about our design,our lovely green grounds,garden and pool. Thank you very much for your constructive comment about breakfast,cleanliness and communication of our staffs.I will seriously work with related department and improve the feedback you mentioned. We hope one day we may be able to provide you with a truly memorable future experience that our valued guests generally experience. Kind regards, Nguyen Sy Binh Deputy General Manager
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 21, 2024
- Exceptional service: The staff at this hotel were incredibly welcoming and helpful throughout our stay~ - Clean and comfortable: The rooms were immaculate and very comfortable~ - Great location: The hotel's convenient location and outstanding service~ - Delicious breakfast: We enjoyed the delicious breakfast each morning~ - Friendly staff: The staff were attentive and went out of their way to ensure that we were comfortable~ - Great atmosphere: I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere~ - Well-equipped rooms: The room itself was well equipped and comfortable~ - Great value for money: Food was good and great value for money~ - Spacious rooms: The rooms were spacious and spotless, with great décor and crisp bed sheets~ - Excellent wi-fi: Excellent wi-fi, nice toiletries, great choice at breakfast~
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 18, 2024
Beautiful resort, all the staff are so accommodating and friendly. The room was amazing with a big bathtub, a view of the pool and garden and massive comfy bed. It was hard to leave the room cause it was so nice! The pool was lovely as well although it was bad weather when we went skiing didn't get an opportunity to use it.
Guest User
Stayed in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 15, 2024
Minh looked after me really well during my cooking class. He assisted me to the market and made sure that I was safe. He was very informative and had a lot of local knowledge.. I think Ming was the only male in the market as it was women Power.❤️❤️❤️🥰🥰
Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Dec 13, 2024
Cozy and lovely hotel with nice friend full staff and beautiful surroundings. Great breakfast buffet with delicious food every morning. Very easy to borrow a bicycle for free and go into the city center. The hotel does activities for free (cooking class)- very nice
Guest User
Stayed in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 13, 2024
VEry good hotel nice and comfy breakfast is good ,staff is accomodating 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️😍❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍🏻❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍🏻❤️❤️❤️❤️👍🏻👍🏻❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍🏻❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️😊😊😊😊😊😊😊😊😊😊😊😊😊