La Silk Riverside Hoi An Hotel & Spa Reviews

A little far from old town, but free bike rental at hotel or 20 mins walk. Good location for quiet night. Wifi was very weak, kept connecting and disconnecting. TV also kept pausing, due to lousy network connection. Good service, once you book they will message you to provide chargeable transport to their hotel. We went for a massage but its expensive and not good, also skipped some steps and cut short the massage (paid for 1 hr but only had 45 mins of massage). Overall clean room, good breakfast, clean pool. But on the first day during breakfast, my boss was asked for his room number 3 times, even while eating. He thought it was a bit rude and they should have a system to check on entrance and let the guest eat peacefully after. Also during checkout, the lady was super persistent to get me to write a review on trip advisor while staring at my phone screen while I type. She didn't even care that my driver was already outside waiting for me. I thought that this behaviour was a little overboard as she could have just trusted me to complete the review while I was in the car. And also give me the privacy to write a proper review instead of keep staring at my phone and reading the review while I type and trying to 'advise me what to write'. But overall enjoyed my stay.

Very clean and luxury looking hotel with a beautiful river view. The pool is the cleanest I’ve ever seen i hoi an and breakfast is really nice with a lot of western cuisine and with Vietnamese coffee ready and available! The bed is super comfy and staff are always happy to help!

The staff is super helpful and nice. Breakfast very good also. Lovely stay and very good deal for the price, it’s a 10

Lovely stay. A bit far from the city center but they provide free bicycles. Would def stay again.

One word - FANTASTIC!!!! Only spent 1 night here regrettably as I should have booked at least 3 nights. Let’s view the pros first - simply a beautiful hotel with wonderful staffs - from 1 day before my check in, the hotel staff WhatsApp me on the details etc. Very 5 star treatment! - upon arrival, my family and I were treated like VVIPs. The customer relations officer explained on the details of my check in and ushered us to our rooms personally. Another 5 star treatment! - location of the hotel is just right in front of the riverside. It’s about 300-400m to the Hoi A memories show. Really convenient! - breakfast was superb. Very good spread as well as quality. - hotel amenities are top notch! From swimming pool to free bicycle rental. - very clean, neat and tidy rooms. - beds, pillows, cleanliness are really among the 5 star le meridian or grand Hyatt standard. - the staffs are really attentive to your needs. Very very impressive! Now the cons: - NONE that I could think of! Wonderful and great experience from this hotel. I’ve travelled quite a bit, stayed in 5 star hotels across the globe and I can say that this hotel leaves a great memorable experience for me and my family. Thank you again Ms. Lee and the team. Keep it up and You guys rock!

I don’t like the unpleasant smell at the hotel lobby makes me hard to breathe. Overall my stay with la silk hotel was good.

Very nice hotel. Facilities, etc all in very good condition. Very friendly and helpful staff. Highly recommended for short stays if you’re looking to stay a bit far from the center or from the beach

Absolute value for money ,friendly staff,new hotel excellent breakfast

Excellent hotel, the staff is friendly and helpful, will fulfill any request. The hotel is spacious. The rooms are very clean and comfortable, the renovation is completely new. The pool is clean, beautiful. The breakfast is varied, delicious. Free bicycles were very pleasing, an evening walk along the embankment is a pleasure. The location is good, very close to the sights of the Old Town on foot.

Great hotel. I am satisfied with all the services here. From the bed, the hygiene to other services. The staff are also very enthusiastic. Next time I visit HA, I will come back here. 10 points :)

This hotel in Hoi An was very convenient as it was less than 5000 yen per night for two people! And breakfast was included in the morning. It was very good!

Our first time experience in Hoi An, and we stayed at La Silk Hotel. A pleasant experience, delicious breakfast, They also gave us free bike rental and thanks to Miss. Kim, who has given us a lot of information about Hoi An.

The best hotel in Hoi An, I recommend If I go back there again we will be very happy to visit it again

The room is new and beautiful. The decor looks very luxurious The staff is extremely friendly, attentive, and the check-in is quick and easy.