40 Nguyen Du, Cam Pho, Hoi An, Quang Nam Province, VietnamView Hotel Details
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Royal Riverside Hoi An Hotel & Spa Guest Reviews
4.6/5
Great
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.6
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All reviews(58)
Positive reviews(45)
Reviews with photos/video(6)
Negative reviews(1)
Anonymous User
Deluxe Double or Twin Room with City View
Stayed in Aug 2024
Couples
12 review
4.5/5
Great
Posted on Aug 9, 2024
All correct
Guest User
Deluxe Double or Twin Room with City View
Stayed in Jan 2023
Couples
1 review
4.5/5
Great
Posted on Jan 7, 2023
About 10 minutes on foot from the night market
The street was nice because it was quiet
The blankets and pillows are clean, the breakfast is clean, and it's not too busy. This is a hotel I want to visit again. I stayed for 3 nights.
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Guest User
Deluxe Double or Twin Room with City View
Stayed in Jun 2022
Couples
5 review
5.0/5
Outstanding
Posted on Jun 30, 2022
Very good hotel, nice room, clean, big bathroom.
ok swimming pool There is a bicycle to borrow to see the old town of Hoi An, very cute.
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Guest User
Deluxe Double or Twin Room with City View
Stayed in Sep 2022
Solo travelers
2 review
2.7/5
Posted on Oct 4, 2022
There are no guests and there is no service for a hotel.
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Guest User
Waterfront Deluxe Room
Stayed in Apr 2022
Couples
9 review
4.7/5
Amazing
Posted on Apr 7, 2022
Unfortunately we couldn't stay in this hotel, something broke in the water and they sent us to another one of them worse, but a superior room.
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Anonymous User
Deluxe Room with River View
Stayed in May 2022
Travel with friends
6 review
3.0/5
Posted on May 3, 2022
Room WIFI is too poor
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Pudji a
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 17, 2024
Happy holiday to stay in Royal Hotel, good taste for all the food, polite for Miss Chau Uyen. The room was very nice with river view. It was just 10mins to Hoi An old town. I will comeback and recommend to my friend. Thank you for everything!!!!!
Response from Property: Dear Pudji, Warmest greeting from Royal Riverside Hoi An. Thank you for taking the time to share super experiences and positive feedback with us. We are so happy to hear that you enjoyed our overall services. Special our staff was friendly and helpful and made your stay more memories and feel at home. It's wonderful to hear you had a good impression them and our staff contributed to your satisfied. Your wonderful review truly means a lot to us, it is the reward for the hard work of our staff. We hope to welcome back you in the future. Thank you so much for choosing our hotel for your vacation in Hoi An. Best regards, Van Nguyen, General Manager
Resort68150549817
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 1, 2024
In the quiet surroundings of Hoi An in Vietnam there is a wonderful hotel, the Royal Riverside Hotel, which I highly recommend. We got a corner room with seaview and beautiful interior decoration. Delicious breakfast with lots of different fruits and a perfect omelette, always served by a smiling ”chef”. Free bikes and a swimmingpool. Fantastic, wonderful staff made our stay memorable. Imagine when we left, the staff rushed out to wave us goodbye…. Where else in the world would that happen ? A special thanks to Chau and Uyen ! Maggie.
Emma H
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 26, 2024
We stayed 4 nights at Royal Riverside Hotel. It has a great location, close to the Old Town of Hoi An, we walked to most places from the hotel. The breakfast buffet had good range of food and drink options. Always fresh and tasty. The rooms were very clean and tidy. The beds are SO comfortable! The pool was clean and very refreshing after a day of sight seeing. Most importantly, the staff were wonderful! All staff were so friendly, accommodating and helpful. Special thank you to Chau and Phuong for making our stay so enjoyable! We will be recommending this hotel to others who travel to Hoi An.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 27, 2024
Clean room with very friendly staff. The hotel is a 10-minute walk from the old town. Bicycles can be borrowed free of charge. Laundry service available. Breakfast offers little choice, the fruit juices are not very good. Overall we had a good time and would recommend it.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 23, 2024
I can't rate this hotel and it's staff highly enough. Big shout out to Chau, Viet and Suong specifically! Always on hand to give information and welcome us back each day with a warm smile and genuine interest in what we got up to. Breakfast was amazing and on the room service menu the club sandwich gets a big thumbs up. Location wise it is perfect - facing the river and a 10 minute walk from the spectacular old town. The hotel's facilities are fantastic - excellent pool area and super clean - the rooms are spacious, immaculate and you are guaranteed a good night's sleep in the comfy beds. Enjoy!
Flyer05759368566
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel is very nice and clean, and the breakfast they provide is very good also. from inside of the hotel room you can see a nice view of the Hoi an river, and the staff is very nice and friendly also, especially miss chau at the reception. So far my experience on this hotel is very good, highly recommended.
Response from Property: Dear valued guest, Thank you so much for choosing Royal Riverside for your Hội An trip. It's wonderful to hear that you had a super experience with us. We are delighted to read your lovey reviews and warm to know that you enjoyed our service overall . We always serve valued guests with heart towards the satisfaction of our guests. We understand that you have many options available to you, and we are honored that you have placed your trust in us. It is customers like you who inspire us to strive for excellence and deliver the best possible experience. Thank you for your stay, and we look forward to serving you again. Best regards, Van Nguyen, GM
Kanitzeen
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 18, 2024
Lovely small Hotel with very friendly staff and personal atmosphere. Nice pool and breakfast. They have free bikes and it’s a good distance to the incredible hustle and bustle of downtown Hoi An. We were here with a family of six and we loved it.
Response from Property: Dear Mr Kanitzeen, Thank you so much for choosing Royal Riverside for your Hội An trip. It's wonderful to hear that you had a super experience with us. We are delighted to read your lovey reviews and warm to know that our staff who are very kind, helpful and make you feel at home. We always serve valued guests with heart towards the satisfaction of our guests. We understand that you have many options available to you, and we are honored that you have placed your trust in us. It is customers like you who inspire us to strive for excellence and deliver the best possible experience. Thank you for your stay, and we look forward to serving you again. Best regards, Van Nguyen, General Manager
Chahid H
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 15, 2024
The service and the facilities were beautiful. The pool is the feature of this hotel, its so relaxing and beautiful especially because it's half covered from the sun. We were always greeted with lovely smiles especially from Than, she was lovely and very helpful.
Response from Property: Dear Mr/Mrs Chahil, Thank you so much for choosing Royal Riverside for your Hội An trip. It's wonderful to hear that you had a super experience with us. We are delighted to read your lovey reviews and warm to know that our staff who are very kind, helpful and make you feel at home. We always serve valued guests with heart towards the satisfaction of our guests. We understand that you have many options available to you, and we are honored that you have placed your trust in us. It is customers like you who inspire us to strive for excellence and deliver the best possible experience. Thank you for your stay, and we look forward to serving you again. Best regards, Van Nguyen, General Manager
Mike A
Stayed in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 13, 2024
Enjoyable visit. Friendly service, good food and small but cozy pool. The hotel is conveniently located near the old center and it's about 15 minutes walk. The only thing I would change is that I 'd prefer smaller pillows. Thank you for Chau, the friendly lady from reception, for helping me to fix my phone.