321 Cua Dai, 116, Cam Chau, Hoi An, Quang Nam Province, VietnamView Hotel Details
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The Saga Hotel Hoi An Guest Reviews
4.8/5
Amazing
19 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(19)
Positive reviews(14)
Reviews with photos/video(3)
Great service(7)
Romain SCAGLIA
Superior Double Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Magnificent stay in this hotel. We enjoyed it so much that we extended our stay.
The staff is exceptional!
Kind, considerate and good advice.
The hotel is well located and very comfortable. The rooms were spotless! No complaints.
Everything was perfect
Response from Property: Thank you so much for your wonderful feedback! We are delighted that you enjoyed your stay so much that you decided to extend it. It's heartwarming to hear that our staff made such a positive impression with their kindness and helpfulness. We're glad you found the location convenient and the rooms spotless and comfortable. Your kind words inspire us to continue providing the best possible experience for our guests. We look forward to welcoming you back to The Saga Hotel Hoi An in the future!Warm regards,MiaThe Saga Hotel Hoi An Team
Guest User
Superior Twin Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Good location, very friendly and helpful staff, nice pool, good breakfast, very clean
Response from Property: Dear, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our location, friendly and helpful staff, and the nice pool. It's great to know that you found our breakfast to your liking and that everything was clean during your stay.We hope to welcome you back for another fantastic experience!Best regards,The Saga Hotel Hoi An
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Because we arrived at the hotel early, the front desk prepared tea for us. After checking in, we felt that the room was very clean and tidy, and there was a swimming pool outside. The breakfast on the second day was very rich! We also bought souvenirs at the front desk.
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Guest User
Superior Twin Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 18, 2024
I highly recommend this place. It's clean, friendly, spacious, and nice.
I want to say all the good things. Trang Tu Emma is friendly, and the shuttle bus runs twice a day, so it's easy to get to Old Town and An Bang Beach. Also, the driver is friendly.
The weekend breakfast was a little better than the weekdays and was great..
I went with my child, and he liked it more.
It's been open for 3 months, and the room is spacious, so I was satisfied. I made a reservation for 110,000 won for 2 nights.
If you're looking for a clean and considerate hotel, I recommend it.
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Response from Property: Hello, thank you for your valuable review! We are very happy that you recommended our hotel. We are glad that you experienced the cleanliness, friendly service, and spacious space. In particular, we would like to thank you for your positive evaluation of our staff and shuttle bus service. We are glad that you were satisfied with the weekend breakfast. We are glad that you had a good time with your child, and we will continue to strive to show you more improvement in the future. We look forward to your next visit. Thank you! Best regards, The Saga Hotel Hoi An
Guest User
Superior Double Room
Stayed in Jun 2024
Solo travelers
7 review
4.8/5
Amazing
Posted on Jun 30, 2024
There are not many people in this newly opened hotel, and some places are not yet perfect. The free breakfast is not a buffet, but a la carte. The dishes are exquisite and delicious. The coffee is particularly fragrant. It is much better than outside restaurants. The service is very good. Good, the laundry is calculated by kilogram, the speed is fast, the swimming pool is also of good quality, it is heated, the weather is hot, it lacks a cool feeling, the hotel's SPA environment is very good, the technicians are good, there are discounts, but it is not far from Hoi An Ancient Town It's a bit far away, 1.8 kilometers. It's hard to walk in hot weather. Overall, it's a great hotel. I'll choose this hotel next time I go to Hoi An.
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6/8
Response from Property: Thank you very much for your detailed review of our hotel! We are happy to know that you enjoyed your stay at our newly opened hotel and were satisfied with our breakfast and coffee. We are happy that you were satisfied with our service and enjoyed the fast laundry service and high quality swimming pool. Feedback regarding the pool temperature and distance to Hoi An Ancient Town has been noted and will be further improved. In addition, we also provide free bicycles for you to travel to the ancient town. Looking forward to serving you again on your next visit to Hoi An! Warm regards, MiaThe Saga Hotel Hoi An Team
Guest User
Superior Double Room
Stayed in Sep 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Oct 22, 2024
The experience of staying at Saga Hotel in Hoi An was very ideal. The hotel's arrangements for guests are very considerate, the service is good, the location is OK, the price is OK, and the breakfast is delicious!
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DavideCherubini
Deluxe Double With Balcony
Stayed in Sep 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The environment is beautiful and quiet, the service is super good, and the staff are very polite
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Response from Property: Dear Davide Cherubini, thank you very much for your kind review! We are glad that you enjoyed the beautiful and peaceful surroundings of our hotel. Our team takes great pride in providing excellent service and your compliments on the courtesy of our staff means a lot to us. We look forward to your coming to our hotel again and enjoying more relaxing time! Warmest regards, The Saga Hotel Hoi An
띵똥아빠
Superior Twin Room
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Sep 2, 2024
I stayed for two days. The location is not good, but it is a good value hotel.
After returning from the trip, I found out while organizing my travel expenses that I had paid for the child's breakfast that I did not need to pay.
The reservation site also said that breakfast was for 3 people. At that time, I was so shocked that I told them to pay, but I tried to contact the hotel by email, but the email address is not showing up.
Saga Hotel staff!
If you see the review, please send me an email!
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Response from Property: Dear Valued Guest,Greetings from The Saga Hotel Hoi An!We hope this message find you well. First of all, we sincerely apologize for any inconvenience caused. Do you mind if leave us your reservation ID, email, or kakaotalk number? Additionally, it would be our pleasure if you contact us at our number/ email on website because of the sensative policy we cannot leave the contact here. We will promptly respond to any requests you may have.We really appreciate your review, and we hope to hear from you soon.Warm regards,MiaThe Saga Hotel Hoi An.
Guest User
Deluxe Double With Balcony
Stayed in Nov 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The room is very new, the hotel is newly opened, and the breakfast is good
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유네유네
Superior Double Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I had a perfect vacation! This quality for this price!!!! The place was very clean and cozy and all the staff were very friendly! I will definitely go back next time!
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Response from Property: Hello, Yune Yune! We are so glad to hear that you had a wonderful vacation! Thank you for your compliments on the cleanliness and comfort of our accommodation and our friendly staff. Your valuable words mean a lot to us. We will do our best to provide you with an even more special experience when you come back next time. We look forward to seeing you again! Thank you! The Saga Hotel Hoi An
Gabriel.n
Deluxe Double With Balcony
Stayed in Aug 2024
Couples
7 review
4.7/5
Amazing
Posted on Aug 19, 2024
The hotel is located a bit further from the centre but it's a good idea as they offer a free shuttle service. All the staff are very friendly and helpful. The breakfast is good and of good quality and with a lot of variety. As for the room, it corresponds to the photos so everything is fine.
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Response from Property: Hi Gabriel,Thank you so much for your kind words! We are glad to hear that you enjoyed your stay with us. Although we are a little further from the centre, we are pleased that you found our free shuttle service useful. It is great to hear that our friendly and helpful staff as well as the varied and quality breakfast made your experience even better. We appreciate your comments about the rooms and that they matched the photos. We look forward to welcoming you again in the future. Thank you for choosing us! Best regards, The Saga Hotel Hoi An