Hobart City Apartments

A very unpleasant hotel experience. We stayed in the family room for 7 days. I will list the following points one by one. When booking the hotel, I made a note to reserve a parking space. When I arrived at the hotel, I was told that the parking space was fully booked and I could only reserve a parking space for three days later. I made a reservation. After arriving at the hotel, I parked my car on the roadside. I saw the parking sign on the roadside was 1/4P. I confirmed with the hotel front desk. The front desk said that parking is free after 6pm to 7am the next morning. It was already after 6:30 when I parked my car, so I was not in a hurry to move my car. After checking in, I was still worried and planned to move my car to the parking building, so I received a ticket of 48.75 yuan in less than an hour of parking. (Figure 1) The cleaning was not timely, and I forgot to take out the trash many times and forget to put in replacement bath towels. After a few days, I parked in a hotel parking space. One night, I parked my car. This was the most irritating and nightmare place for me. I didn’t see any warning sign on the parking space, so I backed the car into the garage and banged my rear The window was broken by the flue pipe hanging above. Since the flue was installed, my car is a full-size SUV. It was already 9:30 pm that day. So I took the photo and found the hotel manager Laurence the next day, and I argued with them that the hotel had some responsibility for the accident. Laurence was arrogant and said that the hotel had already pasted reflective signs and did not need to bear any responsibility. Maybe it was because I am Asian and yellow. They were a bit discriminatory. I didn't argue with him too much, but I told him that the hotel needed to post eye-catching reminders, and he accepted my suggestion. In the morning I drove to the Avis car rental company to assess the damage. Since I did not purchase vehicle insurance, Avis told me that the repair cost would be 1,500aud. We changed to another car and drove back to the hotel. Within an hour, the hotel put a warning sign on the parking space. But still refused to claim compensation for my losses. Due to the travel schedule, we didn’t have to worry too much. But I want to share this experience so that everyone can learn from it. In the next few days of my stay, their manager felt guilty and guilty, so he avoided me every time I passed by the hotel. It wasn't until I checked out that I told him that the accident cost me 1,500 aud. He actually said that he would let me ask my credit card if there was insurance that could cover my loss. He would not mention the hotel's fault and would not bear any financial losses on my part. . When I assessed the damage at Avis and explained the damage to the car to the service staff at Hobart Airport, the Avis staff also believed that the hotel was responsible and expressed sympathy to me. But since they have no direct relationship with the hotel, I still need to handle it myself. Attached are some photos for your reference. As Chinese, sometimes we need to fight for our own interests. We cannot let white people think that we are easy to bully, and we must firmly resist racial discrimination.

It is a hotel with Chinese service. It is unattractive but the room facilities are quite complete. It is not a problem to cook by yourself. There is a Malay food stall downstairs in the hotel, which tastes good.