Guest User
January 24, 2025
I was very happy with my stay here! Room was clean and spacious, the restaurant food was tasty, and every staff member was very helpful and kind!
I'd like to especially thank the receptionists and guards that were on duty during my stay there. I don't remember their names, but what made me deeply thankful is how helpful they were, and here's why: I'm a slightly disabled person (my disability is almost not visible, nevertheless, sometimes it can cause some complications) and also since an accident two years ago which involved stairs, I'm really scared of walking up or down the stairs if there's not anything to hold on to. I didn't pay attention when booking this hotel, but when I arrived there, I saw that one part of their entrance staircase had no railing to hold on to, and then there were pillars and decorations right next to where the railing started, on both sides of the staircase, which made it difficult to access the railing. So it was kind of hard for me to take those stairs, but I managed to walk them 1-2 times. But then, some of their staff members must have noticed I'm having some issues while taking the stairs, and since then, every time I was going out or coming back to the hotel, someone from the reception would come and offer me a hand to walk the stairs. It was really sweet how they helped me without me asking them to do so, and also without judging me or asking personal questions about my disability. Truly wish them all the best!