Cozrum Lux Hotel Reviews
Cozrum Lux Hotel
19C Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Cozrum Lux Hotel Guest Reviews
3.6/5
47 review
Verified reviewsLocation3.9
Amenities3.4
Service3.6
Cleanliness3.4
Filter by:
Sort by:
All reviews(47)
Positive reviews(38)
Reviews with photos/video(8)
Awesome stay(6)
Great location(5)
Negative reviews(9)
Farifnce
Luxury Triple Room
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on 2 Apr 2024
Very good. Any places to visit? The room is not new. But cleanliness is ok.
Anonymous User
Deluxe Room
Stayed in Nov 2023
Other
7 review
Posted on 7 Nov 2023
I recently stayed at this hotel and had a mixed experience. The room was incredibly spacious, and the central location was quite convenient. However, one major drawback was the hotel's lack of overnight parking, which forced us to find alternative options, which was inconvenient. The bathroom had an unpleasant odor, and there was a frequent gurgling sound in the pipes during the night. Additionally, there were signs of sewage backup, which was quite off-putting. The dining area was not properly cleaned, with remnants of grease from previous guests left on the tables.
(The unrelated picture).
Chathuran Chanin
Luxury Triple Room
Stayed in Mei 2024
Travel with friends
6 review
Very Good
Posted on 19 Mei 2024
Nice price good room good service in town very convenient to travel in hi chi Minh
KIMCHHEANG
Luxury Triple Room
Stayed in Feb 2024
Family
1 review
Posted on 29 Feb 2024
The room was not clean.
There is no comb for guests.
I have to wait an hour for check-in. I arrived at 2:08 PM on 27 Feb 2024 then the service told me the room was cleaning. So, please wait. Finally, I got the room at 3:00 PM.
Can say, not as you expected the quality of the hotel.
Guest User
Superior Room
Stayed in Agt 2023
Business travelers
6 review
Very Good
Posted on 11 Sep 2023
The stay was fine. The rooms were clean and nice. The only problem we had was the smoke of cigarettes on our floor and room so we had to move.
Anonymous User
Premium Room
Stayed in Des 2022
Travel with friends
13 review
Very Good
Posted on 31 Des 2022
Customer-driven. Great hotels know that one of the secrets of excellence is being customer-driven and understanding and fulfilling clients' needs and expectations. ...
Creating experiences. ...
Service quality. ...
Loyalty. ...
Customer-driven. Great hotels know that one of the secrets of excellence is being customer-driven and understanding and fulfilling clients' needs and expectations. ...
Creating experiences. ...
Service quality. ...
Loyalty. ...
Aling
Superior Room
Stayed in Agt 2024
Family
4 review
Amazing
Posted on 11 Agt 2024
good and convenient
Bold
Deluxe Room
Stayed in Agt 2024
Solo travelers
2 review
Posted on 27 Agt 2024
Great place
Anonymous User
Deluxe Triple Room
Stayed in Des 2022
Travel with friends
9 review
Posted on 29 Des 2022
The location is the only good aspect of this hotel. It was an old building which is fine but really needed a good scrub and the security of our room was not very safe - had to get reset as it wasn't locking when we left the room. Didn't feel clean at all and our duvets had dirt marks on them. I would recommend for a night over if needed but not a long stay.
JackH1
Superior Room
Stayed in Jan 2023
Solo travelers
44 review
Very Good
Posted on 4 Feb 2023
Location is good and room is okay for a short stay
KKL715
Deluxe Triple Room
Stayed in Des 2022
Travel with friends
14 review
Outstanding
Posted on 9 Des 2022
Thanks we definitely coming back again
Anonymous User
Superior Room
Stayed in Jul 2024
Couples
7 review
Outstanding
Posted on 22 Jul 2024
Nice room, very warm, with complete facilities in the room, very close to the attractions, good experience, the service attitude of the bar lady is super good and enthusiastic. Good
Original TextTranslated by Google
Mmintt
Superior Room
Stayed in Jan 2024
Solo travelers
2 review
Posted on 23 Feb 2024
We went before check-in time and asked to see if we could check in first. In conclusion, there was a room where we could check in, but that room could only be slept in for one night and had to move rooms because there was a burning smell and cigarette smoke all the time. The hotel is quite old, the service staff is ok. But like to talk among themselves loudly, it doesn't feel very relaxing. Overall, I probably won't go to stay again, but it's not that bad. 
Original TextTranslated by Google
6/7
Guest User
Superior Room
Stayed in Mei 2024
Couples
7 review
Posted on 26 Mei 2024
The room was very old and dirty. There were several obvious stains on the bedsheets. I actively reported it to the front desk and changed the room. Even after changing two rooms, the bedsheets were not clean. I barely made do with one night. The waiter's attitude was very good, but the facilities were too shabby and the hygiene was poor. I don't recommend it. This is the first time I leave a bad review. I can't go against my conscience. I'm sorry to the business. I really don't want my compatriots to make the same mistake.
Original TextTranslated by Google
정성호끌쎄
Superior Room
Stayed in Mar 2024
Other
13 review
Posted on 6 Mar 2024
I left the airport after 2 o'clock in the morning and came to this place I had reserved.
I couldn't even check in because there was no electricity in the room. Fortunately, the hotel I had booked moved me to another place, so I stayed there.
It's a very secluded place, and cars can't get into the alley, so you have to start from the entrance.
I went to the place you told me about. Compared to the photo of the place I reserved, everything, including the location of the facilities, was bad.
The next day, the distance from where I wanted to go was quite far, so I had to pay additional taxi fare. It's really bad.
Original TextTranslated by Google