Anonymous User
February 16, 2024
Dear Ramada Encore Hotel,
I am writing to express my deepest gratitude for the delightful surprise you gave me on my birthday. I was completely taken aback when I entered my room and found a delicious birthday cake waiting for me. It was a truly thoughtful gesture that made my day extraordinarily special.
Not only did the cake make me feel important and valued as a guest, but it also showcased the excellent level of service provided by your hotel. The personalized touch added an extra layer of warmth and made my stay at Ramada Encore Hotel unforgettable.
I would like to extend my heartfelt appreciation to the entire staff involved in orchestrating this surprise. From the moment I checked in until I checked out, I was greeted with exceptional hospitality and kindness. Your dedication towards making your guests feel special has truly exceeded my expectations.
Please convey my sincere thanks to the baking team for their outstanding craftsmanship and talent in creating such a beautiful cake. It truly made a lasting impression on me and added an incredible touch to my birthday celebration.
I must also mention the outstanding amenities and services offered by your hotel. The rooms were beautifully appointed, providing a comfortable and relaxing atmosphere. The dining options were superb, offering a wide array of delicious dishes that catered to every palate. The on-site facilities, such as the fitness center and pool, were well-maintained and provided a delightful experience.
However, what truly set the Ramada Encore Hotel apart was the attention to detail and the personalized service extended to me as a guest. The staff went above and beyond to fulfill every request promptly and efficiently, ensuring that my needs were met with the utmost care and consideration.
I cannot express enough how grateful I am for choosing to stay at Ramada Encore Hotel. The experience was nothing short of exceptional, and I will enthusiastically recommend your hotel to anyone seeking a remarkable stay.
Once again, thank you from the bottom of my heart for the delicious birthday cake and the wonderful memories I will forever cherish. I am grateful for the exceptional service and hospitality provided by Ramada Encore Hotel.
Warm regards,
ARIEL