The Reverie Saigon Reviews

Response from Property: Dear sophlhwy,Thank you for sharing your wonderful review! We are thrilled to hear that you and your family had such a positive experience with our hotel and staff. Providing professional and attentive service is always our top priority, and it's fantastic to know that our ambassadors made your stay even enjoyable and that you found our rooms comfortable, our restaurant great, and our location convenient. We appreciate your kind words. We look forward to welcoming you back to your home away from home for another amazing visit.Warm regards,Thu Thuy NguyenAssistant Director of Rooms

Response from Property: Dear Valued Guest,Thank you for choosing The Reverie Saigon for your stay! We're delighted you enjoyed our central location and the cleanliness of your room. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Response from Property: Dear Valued Guest,Thank you for your recent stay at The Reverie Saigon and for sharing your detailed feedback with us. Please accept our sincere apologize for any inconvenience caused by the humidity affecting your room comfort during your stay. Your comments about the humid room has been duly noted, and we will seriously look into this matter to ensure a more comfortable experience for our guests in the future. We thank you for being such wonderful guests in The Reverie Saigon and thank you once again for your constructive feedback, which helps us to improve and provide better experiences for our guests. We would be honored to welcome you back to The Reverie Saigon for a longer stay if your travels bring you to Ho Chi Minh City again.Warm regards,Thu Thuy NguyenAssistant Director of Rooms

Response from Property: Dear Valued Guest,Thank you so much for choosing The Reverie Saigon for such a special occasion and for sharing your delightful experience! We're overjoyed to hear that you enjoyed the room with great view and the breakfast options. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. I will make sure to share your comments with the entire team for their dedications. We thank you for being such wonderful guests in The Reverie Saigon and we look forward to welcoming you back to your home away from home for another amazing visitWarm regards,Thu Thuy NguyenAssistant Director of Rooms

Response from Property: Dear Noel.Lee,Thank you for sharing your experience! We are glad you appreciated the interior design of the hotel and found the central location convenient. We will definitely take your feedback into consideration to ensure we meet and exceed expectations in the future. If there's anything specific you feel could enhance your experience, please do nothesitate to let us know. We're committed to making every stay exceptional.Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you back to Ho Chi Minh City.Warm regards,Thu Thuy NguyenAssistant Director of Rooms

Response from Property: Dear 小只,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Response from Property: Dear StellaBaby,Thank you for your high praise! We are truly honored to be considered the best among the many five-star hotels you've visited worldwide. It means a lot to us that you found The Reverie Saigon to be exceptional. We strive to provide the highest level of service and hospitality to our guests, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another memorable experience in the future!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Response from Property: Dear Liang Chyr,Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience at The Reverie Saigon and appreciated our service. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.We thank you for being such wonderful guests in The Reverie Saigon and look forward to welcoming you back for another memorable stay!Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon

Response from Property: Dear McIntyre,Thank you choosing to stay with us on your recent visit to Ho Chi Minh city.I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards.Once again, thank you for recommending us and we look forward to welcoming you back at The Reverie Saigon soon.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Response from Property: Dear Rachel,Thank you for choosing to stay at The Reverie Saigon, and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the spacious room, great view, and generous shower amenities during your stay.It is our commitment to provide our guests with a memorable and comfortable experience, and we are pleased to learn that we met your expectations. Your recommendation is highly appreciated.We look forward to the pleasure of welcoming you back to The Reverie Saigon on your future visits to Ho Chi Minh City.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Response from Property: Dear Mr. Gu, hello! I am very sorry that this stay did not bring your family a satisfactory accommodation experience. The hotel has Chinese-speaking Chinese staff and Vietnamese Chinese staff working every day. Before your family checked in, we have received information about the service of Chinese-speaking staff, but the hotel has not received any requests for assistance from guests during the stay. or resolve. The hotel treats every customer with a sincere heart, and hopes to serve every guest well. I regret your family's experience again, and hope that you and your family can consider staying in this hotel again in the near future. We will take care of you and your family with better Chinese services. thank you very much! Zhou Yun China Client Relations Director

Response from Property: Dear Paul At,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had a memorable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Response from Property: Dear Valued Guest,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms