Park Hyatt Saigon Reviews
Park Hyatt Saigon
2 Công Trường Lam Sơn, Bến Nghé, District 1, Ho Chi Minh City, VietnamView Hotel Details
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Park Hyatt Saigon Guest Reviews
4.6/5
Great
119 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(119)
Positive reviews(114)
Reviews with photos/video(40)
Great service(28)
Awesome rooms(15)
Delicious breakfast(15)
Great swimming pool(12)
Convenient location(9)
Well decorated(7)
Located downtown(7)
Luxurious(4)
Negative reviews(5)
Guest User
Park King Room
Stayed in Dec 2024
Couples
1 review
Amazing
Posted on Dec 13, 2024
Lovely decorations and ambience, good service as well. However, room sound proofing is not the best. Could hear chairs dragging around and knocking sounds (similar to heavy footsteps) from the ceiling around midnight. This lasted for about an hour.
Overall still a pleasant stay with great services and amenities.
Alice Wong TT
Park King Room With Garden View
Stayed in Aug 2024
Couples
11 review
Outstanding
Posted on Nov 8, 2024
The best hotel in HoChiMing
Location is good
Must try the Sunday Bruch , lots of seafood and good quality meat, need advance booking
Nice swimming pool where you can spend the whole day with a bottle of champagne
Cherry oon
Park King Room With Garden View
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Oct 20, 2024
I enjoy the stay and the room is clean , I enjoy my stay
JS1973
Park King Room With Garden View
Stayed in Feb 2024
Business travelers
5 review
Amazing
Posted on Feb 18, 2024
Smell of the lobby is good but a bit smell fungus in the room. It is an over 5 star hotel which should have good smell everywhere.
C W M
Park King Room
Stayed in Aug 2023
Family
11 review
Outstanding
Posted on Aug 14, 2023
Nice hotel and close to most of the tourist spots. 1 min away from a large shopping center.
Response from Property: Dear our valued guest,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing [BRAND], and if I can be of assistance to you, please contact me directly at [phone] or [email].Sincerely,Sergio Ohliger (Mr.)Director of Rooms
t-me5
Park King Room
Stayed in Apr 2023
Couples
31 review
Outstanding
Posted on May 1, 2023
Very well located and decorated right next to the opera house. Big and comfortable swimming pool to relax in after a long day under the sun. All contribute to a very pleasant stay.
Response from Property: Dear Mr./ Ms. t-me5,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Timothy Hunt (Mr.)Director of Rooms
Guest User
Park King Room
Stayed in Apr 2023
Couples
4 review
Outstanding
Posted on Jun 26, 2023
Fantastic staying here, the room, swimming pool, location, services etc. all beyond our expectations! Will choose it again when coming back
Guest User
Park King Room
Stayed in Jul 2024
Business travelers
11 review
Outstanding
Posted on Aug 23, 2024
Very nice and comfortable location
Guest User
Park King Room
Stayed in May 2023
Travel with friends
41 review
Outstanding
Posted on May 14, 2023
perfect hotel perfect location perfect services . very luxury hotel
Response from Property: Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Timothy Hunt (Mr.)Director of Rooms
Chelsea cheng
Park Deluxe King Room
Stayed in Oct 2023
Business travelers
118 review
Very Good
Posted on Oct 23, 2023
nice hotel although the hotel is a bit out dated, hope they can consider renovaiton
Kylo Ren
Park Deluxe King Room
Stayed in Aug 2023
Couples
6 review
Outstanding
Posted on Aug 14, 2023
Wonderful classic hotel close to everything! Service was top notch and decor and cleanliness was beautiful. Shoutout to Thanh at checkin who was very friendly and accommodating. Our room was one of eight rooms that connected to the pool from the bedroom itself. We loved it after a days out walking and exploring the city, to come home and straight into the pool. Highly recommend this beautiful hotel.
Response from Property: Dear Mr. Ren,Thank you for taking the time to tell us about your experience at Park Hyatt Saigon.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing [BRAND], and if I can be of assistance to you, please contact me directly at [phone] or [email].Sincerely,Sergio Ohliger (Mr.)Director of Rooms
Guest User
Park Twin Room
Stayed in Jun 2023
Travel with friends
1 review
Outstanding
Posted on Jun 6, 2023
I really enjoyed the stay.
The hotel is located in the center of District 1 and was easy to go everywhere.
The hotel staffs were very friendly and kind. It was good that they can communicate in English!
The room was spacious enough for 2 persons and very clean. One thing I didn't like is that they missed turn down services once.
F&B was also amazing. Their food was great.
Response from Property: Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Timothy Hunt (Mr.)Director of Rooms
Guest User
Park Twin Room
Stayed in May 2023
Family
1 review
Amazing
Posted on Jun 11, 2023
The location is in the heart of the city centre. Close to Nguyên Hue walking street, Saigon center shopping mall. Hotel is very clean and twin beds room is ok for couple with 1 child. Service is very good and professional. Breakfast buffet is very good with lots of choices from menu for hot foods. Swimming pool area is beautiful. Check in was fast. The lobby has light entertainment at their lounge every night. You can sit there and enjoy a drink with friends.
Will come back again
Will come back again soon.
Response from Property: Dear valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Timothy Hunt (Mr.)Director of Rooms
Bajiuxifeng
Park King Room
Stayed in Jun 2023
Business travelers
50 review
Outstanding
Posted on Jun 18, 2023
Please help to check with the hotel why my pre-authorisation still is not canceled? Thanks
Response from Property: Dear Mr. Bajiuxifeng,Warm greetings from Park Hyatt Saigon!Thank you very much for your feedback. We would much appreciate should you could advise us your booking ID or the name in the reservation so that we can check and assist you further. We look forward to hearing from you.Best regards,Xuan AnhTRAN THI XUAN ANH (Ms.)Reservation Manager
Guest User
Park Suite
Stayed in Jan 2023
Solo travelers
4 review
Outstanding
Posted on Jan 30, 2023
Still the best hotel in Ho Chi Minh city. Services and food are excellent