Cochin Zen Hotel Reviews

The location is actually quite good, the building was renewed and renovated into a nice hotel. However, the staff were not well trained and not kind. I don't feel I am welcomed. For example: 1. Cleaning staff was very noisy outside the corridor. They were chatting loudly and threw the linen and supplies on the floor and making loud noises. I could not sleep starting from 8am every day. 2. The Staff at the canteen cancelled my noodle order without notifying me until i asked. I ordered it at the noodle bar 30mins before the end of breakfast time. The staff told me my noodle order was "sold out" (because they have cleaned up the noodle bar) when I asked her where was my noodle. I could feel that they want to clean up the restaurant as soon as possible so that they can off their work. 3. I was rudely requested to leave the room before the agreed check-out time. They explained that because the hotel has many guests on that day so they need me to check out immediately. And when I am at the reception to do the check-out procedure, the woman in black suit looked me in a unfriendly way. Have I done something wrong? I am sorry for checking out on time but not earlier. I guess not checking out much earlier before standard check-out time should caused them inconvenience because they don't have extra time to clean and get off work earlier. The hotel management has serious problem and not customer-oriented. I hope the management can see my feedback above and improve it before too late.

I recently stayed at the Cochin Zen Hotel and thoroughly enjoyed my time there. The location is fantastic, making it easy to explore the city. The breakfast buffet was delicious, offering a variety of options to suit different tastes. One of the highlights of my stay was the roofdeck pool, which provided an amazing view of the surrounding area. Overall, I highly recommend the Cochin Zen Hotel for a comfortable and enjoyable stay.

Location is great, room is clean, but furnitures are quite old, soundproof is poor, can hear next door when they close the doors, can hear sounds from the street. Breakfast is normal hotel standard breakfast, nothing special. Deposit vnd 500000 will be asked upon check in

The room which I booked was clean and just nice for solo traveling too. The hot water was enough for filling the whole bathtub. Shower’s water pressure was also good. I was able to enjoy bath time there. The location is also great. Friendly staffs. Breakfast was many selection and good. I recommend this hotel.

Very neat and the staff very accommodating! Close to many attractions and restaurants! Highly recommend this hotel

So so good hotel and well thought for customer care everything

The hotel room had cockroaches in the room roaming in the night. As an allergic person, I was unable to sleep all night. No one was available at the reception to help out. When I contacted them in the morning, all they said was , we will give you 5% discount in next trip. Totally disgusted stay!

The hotel is located in downtown, accessible by walking distance to markets and restaurants. Nice rooftop jacuzzi and bar. Only think is that rooms has narrow walls.

Location of this hotel is great. Stuff members are very nice. The breakfast was surprisingly good.

It was a clean and well-maintained hotel. It has a beautiful terrace. The staff was friendly. The cleaning was very good. The best feature of the hotel was its location, walking distance to everywhere.

Came here to stay for 5 days and the front reception had impeccable service. There was a misunderstanding between what trip advisor advertised had the hotel had. The manager fixed the situation and and arranged appropriate commendation for the mishap. The location is the dead center of hcm city’s tourist areas. Overall 4.8/5.0

Cochin Zen hotel is a boutique hotel in HCM D1 with good service, and delicious dining A perfect choice for memorable stay in Vietnam .

Relaxing vibes in the hotel. I like their breakfast, they have a lot of varieties. My favorite is the yogurt and guava juice. My linens were still warm even though I arrived midnight. My room is so clean and I have no complains. I had an amazing stay. My only concern is when I asked for a luggage storage and the lady told me that they don’t offer the service, although it is in their amenities. I also saw some luggages stores but she told me to go to the market and pay there. Then I showed my phone to the other lady with the clear description of the hotel amenities. She said yes right away to me without any hesitation. I feel like she discriminated me. It was yesterday morning around 0900. Anyway, I had a good stay.

Great location, - star hotel feeling, daily room cleaning is done with a lot of passion and top-class, and better than many large branded hotel. Breakfast is great as well and well served by the good and courteous staff. Nice roof top bar and jaccuzi! thank you Cochin Zen!