Guest User
February 20, 2025
This is my second time staying at this hotel. I will briefly talk about my experience.
The first time I stayed was a business trip. Because there were no standard rooms, I booked 3 rooms. A few days before departure, a colleague's schedule changed. I negotiated with the hotel whether I could cancel 2 nights in one of the rooms (I booked 4 nights), but I applied several times and it was not allowed. Although I don't understand, there is nothing I can do.
The second time I stayed was still a business trip. I booked 2 rooms. Since I was on an early flight, I arrived at the hotel at around 8 o'clock in the morning and the hotel was full. The lady at the front desk said that someone was arranging to clean the vacant room, and I was full of gratitude. An hour later, I asked again, and my tone was very gentle, but the lady at the front desk was obviously impatient with me, and I was puzzled. My favorability towards this hotel has dropped to a low point. Later, I wanted to refund a room, and the hotel asked me to find a platform. After I applied for the platform, it showed that the hotel rejected my application. In short, I will never stay in this hotel again. By the way, the hygiene was okay the first time I came, and the towels smelled the second time. (There is no personal emotional review, all are just facts)
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