Hotels near Charles & Keith in Ho Chi Minh City

My wife and I booked a Superior double room incl bfast here for 6 nights in February. We requested a transfer (for approx £12) by emailing the hotel and were met at Tan Son Nhat International airport as arranged. This proved to be a good move as the hotel was further from the airport that we had expected and the traffic was awful. Check-in was quick and easy and we were given a room at the back of the hotel on a higher (10th) floor as requested. Our room was quiet and spacious with a large comfortable bed. There was a wardrobe (but no drawers), a fridge (no free drinking water!), kettle (cups, but no supplies), TV (some English channels), table and 2 chairs and complimentary flip-flops. There was no room safe but valuables could be kept at reception free of charge. The aircon, hairdryer and Wifi worked well. The bathroom had a shower/bath combo with good pressure and plenty of hot water. 2 bath towels, 2 hand towels, a bathmat, 2 small soaps, 2 sachets shampoo, 2 toothbrushes and a comb were provided. The cleaner came daily but did not clean the floors or bath and on one occasion left no towels or toiletries. However these were quickly obtained from reception. The breakfast area was on the ground floor. The breakfast buffet selection was small but adequate. You were offered a choice of eggs (fried, scrambled, omelette) cooked to order. The buffet itself consisted of 3 hot asian dishes, bread/toast, cakes (2 types), fresh fruit (usually watermelon), juice, (not replaced once finished), tea and coffee. Milk was kept behind the counter and you had to ask for it every time you wanted a splash in your tea or coffee. There were 2 convenience stores close by (the Vinmart minimart across the street was cheaper than the CircleK) and there was a large Co-op supermarket at the end of the street (about 10 mins walk away). My wife and I thought this hotel was very good value for money. It was in an excellent location and staff were friendly and helpful. We had an enjoyable stay and would have no hesitation in recommending this hotel or staying here again if we are in the area. This review is based solely on my experience and I hope you have found it helpful.

Totally love this hotel, for the priced I was offered the smallest room at the highest level, 7.. however as someone with a large, heavy luggage, there were some flight of stairs that i had to take to access to the next building, so I had to carry my heavy suitcase on my own.. Room is very much 95% soundproof which helps a great deal!

Would not recommend to anyone. Why? PFB the instances:- Cons 1) We were in transit from 12 AM the previous night and we reached the hotel around 9 AM. We were jetlagged, tired, sleepy and head was heavy. We requested the receptionist (a male) to please give us the room based on an early check in price. The response was shocking! We were told the category of room we have booked will not be available till 2 PM so you can wait in the lobby. Else, pay early check price for the room (that they were never giving until 2 PM) and also, play half price for another category of room (they were offering a suite). Imagine having to pay A+B just to get the room to sleep off. No consideration for the tired travellers. We paid early check in price for the room we never got and also, paid half price for a lower room category and slept till 1:30 PM. After we woke up, we moved to Our room. 2) No room service whatsover. If you wish to eat, eat during the buffet breakfast or Sky Garden on the top floor. When we enquired, if hunger strikes at say 12 noon or 9 PM - receptionist told us - You can go out and eat! 3) No iron available. Forcefully, we had to give the clothes for dry cleaning. And guess what? Ironing AFTER dry cleaning came at an extra cost. I mean how does that add up???? Also, they had almost lost my husband's t-shirt. They took them 3 hours to find it after the 48 hours delay. Yes, you heard it right - 48 hrs and 24 hours TAT for dry cleaning. 4) No tourist guidance whatsover. When we asked where do we go how do we go? We were handed a pamphlet. When looking for more options Alagon (just on the other street of this hotel) advised us to use Grab for travel. Which was a lifesaver. 5) When we asked for currency to be exchanged (Dollars to Dong) - The receptionist emptied his own pockets to give us the money and said he did not enough. How is that legal?? He did not give us the rate or even opened the hotel's money drawer. It was like he was transacting with us. Not the hotel! 6) The hotel is dull and gloomy. We requested for an upgrade or even a different room to get better sleep. We were given a road facing room which was full of traffic whole day and night. The receptionist (this time a female) said you can book online, with us expensive and we will see if we can give you. It is based on my manager. It was like pushing off business. 'I am not interested in giving you a room' vibes. Pros- 1) It is centrally located. So you can walk up to Starbucks or convenience stores. 2) Zen at the restaurant is a lovely lady who will take care of you. She wears a bow scarf and shirt pant. She was the only one who was welcoming. The days when my husband did not go down for breakfast, she would enquire about him and ask if I needed eggs prepared beforehand in case, he was on his way down. 3) Housekeeping staff is nice and helpful. 4) The room is clean with well equipped washroom. We had booked this room for 2 legs as we were doing Hoi-An inbetween for 3 days. After the

Very clean and staff tries to help you anyway they can. The hotel is broken down into three sections , not a rectangular shape hotel, an older hotel, that his head built on additions overtime Breakfast is average and rooms tend to be quite small. What you’re paying for is the location, the inclusive breakfast and the friendliness of the staff. Prices have gone up in Ho Chi Minh City across-the-board over the past 12 months, so it’s difficult to find true bargains anymore.

The location of the hotel is very good. There are many restaurants around, especially an internet celebrity shop that sells Vietnamese baguettes, which are very delicious. Although the room is not big, it is relatively clean and the air conditioning is very powerful. There is a jollibee within ten minutes' walk. Saigon Airport is not far away by taxi. You can also walk to Pham Ngu Lao Street. The front desk staff also helped search for international flights to Cambodia. Bus stop, will choose here next time

Was recommended Intercon and it did not disappoint. Enjoyable stay for a girls' weekend and birthday trip. The hotel's location is the best- right across the Book Street, Notre Dame Cathedral and Post Office and a short walk to a street full of lovely cafes and restaurants and a slightly longer walk to the City Hall and Opera House. We were given a room on the 15th floor with a great view. Beds were very comfortable. Service was friendly and prompt. We will return!

There is no Elbe and there is a person at the desk .... But it was nice to be Netflix and the room was spacious It was good because it was close to Bentan Market

I only stayed one night but it was great! From the front desk, the attitude is very good! During the day check out the service staff is very friendly.. will also help find Grab, next time I will stay longer

Great service, lovely staff and the food in the restaurant was to die for! We chose traditional Vietnamese food, buy we could have had international or Japanese food as well. The waiter remembered us the next day and recommended dishes to us.

A very nice hotel in a superb location, right next to the market and night market and with in easy walking distance for shopping, restaurants and sightseeing. Hotel breakfast was very good and the lobby was also shared with a fantastic Vietnamese restaurant which served excellent food at a very good price.