NO SPA AS ADVERTISED WE BOOKED MONTHS AGO TO FIND OUT THIS ISNT EVEN A SPA HOTEL. Restaurant worker very creepy super unsatisfied with the experience in general, I did not get served was told I had to get my own food. When I was getting my food a male restaurant worker came to stare at my pregnant wife (this was the fourth time he made her uncomfortable over two days). this creepy man paced back and forth near our table toward the back of the restaurant (we wanted privacy) despite there being no one else in the place. will never come back there again. Ordered pork ribs and it was entirely bones barely any meat or flavoring on the chicken pesto spent over $20 USD for literal fried garbage. Pesto chicken had no flavor. OVERPRICED, as was everything in the “spa hotel” (once again NO SPA FALSE ADVERTISING!!!) Staff never gave us an elevator key, which is different than the room key, so we spent fifteen minutes just trying to get back downstairs after a horrible “restaurant” experience. They couldn’t figure out how to get us down either. Was told the manager would be up to talk with us shortly and after about an hour and a half I had to call the front desk twice before they actually sent someone, not a manager, to our room who had zero solution to any issues just promised us “free stuff”. Which we never received. On top of my money back I want my time back! Horrible hotel DO NOT STAY HERE unless you want a misleading, extorting experience. You’d be better off at an air b n b. Overpriced and a terrible time. Rooms are not soundproof you can hear everyone’s conversations outside and every door slam shut. My pregnant wife and I barely got any sleep, and it was supposed to be a spa hotel experience. What a joke! Management NEVER came to speak with us. They just ignored us all day. I’m assuming there is no management on staff as no one ever came to talk to us, which seems incredible. DONT STAY HERE save money and have a better experience anywhere else.
Very Good
207 Reviews