Grand Naniloa Hotel, a Doubletree by Hilton
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1 night
1 room, 2 adults, 0 children
All properties in Hilo
Grand Naniloa Hotel, a Doubletree by Hilton
93 Banyan Drive, Hilo, Hawaii 96720, United States
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Last booked 6 hrs ago
Highlights
Superb views
Delicious breakfast
Lots to doAmenities
Golf Course
Outdoor swimming pool
Diving
Snorkeling
Hiking
Executive Lounge
Fitness Room
Private parking
All amenities
Property Description
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.
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8.1/10
Nice environment, very close to the airport
All 135 reviews
Surroundings
Airport: Hilo International Airport
(3.8 km)
Landmarks: Banyan Massage Hale
(240m)
Landmarks: Banyan Gallery
(240m)
Landmarks: Babe Ruth Banyan Tree
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Accessible King Room with Tub Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
One Bedroom King Suite With Soaker Tub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Phone amplifier
Check Availability
7
2 Queen Beds Oceanfront End Unit With Lanai
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
2
King Room with Bay View
1 King bed
Has window
Non-smoking
TV
Comb
Toothpaste
Soft drinks
Check Availability
3
Oversized Two King Kamehameha Two Bedroom Suite
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
King Room with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
4
Accessible King Room with Shower
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
King Room with Lanai and Oceanfront
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Two Queen Room with Ocean View
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
5
Accessible Queen Room with Tub Ocean Front
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Junior Ocean Front King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
6
Accessible Queen Room with Roll In Shower Ocean Front
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Phone amplifier
Check Availability
10
2 QUEEN BEDS OCEANFRONT WITH LANAI
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Corner Ocean Front King Room(Balcony)
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.1/10
Very Good
135 reviews
Verified Reviews- Cleanliness8.2
- Amenities7.7
- Location8.7
- Service7.9
Average for similar properties in Hilo
Guest User
May 24, 2024
This hotel is so terrible,despite charging me for exorbitant charges for resort fees, valet and asked them to clean up my room,hotel front desk told me I need 24hr. notice.It sucks. This is the only hotel responded me like that in my 30 years of of EXPERIENCE.Never book on this hotel again and spread their actions to my friend family and public.
RAYMOND
May 31, 2024
Have a great stay at the hotel, nice view, close to the beach.
Guest User
October 27, 2023
The Restaurant doesn't have special menu, just expensive. But, the scenery is pretty good. The pool is used only by kids. So, we wanted to use it, but we didn't. And, I felt it's for adults who drink alcohol. So I don't recommend young adults.
Raymond Moy
March 27, 2023
Loved the service they have there especially the 24h valet parking they offer. The first room I got was not really well as it feels very dusty, but they were very quick and offered a new room for me. I wanted a balcony and upgraded myself to it. One issue is the minor noise of some kind of engine at night especially when it’s quiet in the room. Definitely will be back to this hotel.
Guest User
February 20, 2024
Not good experience at all.
Desiree
December 31, 2022
The service was very terrible when I looked on my checking paper it said balance I pay at the hotel is $46.00.But it was a different story when I checked in they told me I would have to put $100.00 deposit which I didn’t even get back my deposit.They double charge me 46.00 twice.This is one hotel the bed was dirty look like the bed wasn’t even made.The carpet was very dirty.No nice scenery.I will never recommend anyone to go to this hotel.They make it look amazing in the pictures but it’s not what you see on the pictures.
Guest User
October 5, 2022
So many ants in the room
Guest User
May 19, 2025
The room is really old, the facilities are not very good, just barely passable, (the faucet is even loose and falling off), but the hotel's own small bay is a big plus, very beautiful, the scenery is great, the angle faces the Kona Bay
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Guest User
May 10, 2025
The best chain hotel in Hilo. It is next to the Japanese Park, where you can go for a walk. The front desk clerk is very friendly. There is only Valet parking. The price is not expensive compared to Oahu Island.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Diving
Off-site
Snorkeling
Hiking
Off-site
Executive Lounge
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Taxi booking service
Car Rental
Meeting Room
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, US$25.00 Per stay. Reservation not needed.
Private parking
Additional charge
Valet Parking
Transportation
Car Rental
Taxi booking service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Luggage Storage
Tour/Ticket Service
Languages Spoken
English
Japanese
Food & Drink
Kiosk/ Convenience Store
Café
Bar
Lobby Bar
Room Service
Health & Wellness
Sailing
Diving
Off-site
Golf Course
Off-site
Fitness Room
Kayaking
Ziplining
Off-site
Hiking
Off-site
Snorkeling
Activities
Public Beach
Eco Tours
Off-site
Fishing
Public Areas
Executive Lounge
Picnic Area
No Smoking in Public Areas
Garden
Smoking Area
ATM
Elevator
Vending Machine
Cleaning Services
Dry Cleaning
Ironing Service
Clothes Dryer
Laundry Service (On-Site)
Laundry Detergent
Facilities for Children
Children's Meals Available
Children's Toys
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Business Center
Accessibility
Braille Signage
Pool Ramp Available
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | US$30.00 per person per night |
Breakfast
TypeWestern, American
StyleA la carte
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2016
- Number of Rooms: 486
Phone:+1-808-9693333
Email:ITOHN_DT_Hotel@hilton.com
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Grand Naniloa Hotel, a Doubletree by Hilton?
The check-in time at Grand Naniloa Hotel, a Doubletree by Hilton is 16:00-24:00 and the check-out time is 11:00.What are the check-in and check-out times at Grand Naniloa Hotel, a Doubletree by Hilton?
Does Grand Naniloa Hotel, a Doubletree by Hilton have a swimming pool?
Yes, Grand Naniloa Hotel, a Doubletree by Hilton has a pool.Does Grand Naniloa Hotel, a Doubletree by Hilton have a swimming pool?
Are pets allowed at Grand Naniloa Hotel, a Doubletree by Hilton?
Unfortunately, pets are not allowed at Grand Naniloa Hotel, a Doubletree by Hilton.Are pets allowed at Grand Naniloa Hotel, a Doubletree by Hilton?
Does Grand Naniloa Hotel, a Doubletree by Hilton provide breakfast?
Yes, guests at Grand Naniloa Hotel, a Doubletree by Hilton can enjoy breakfast during their stay. Breakfast option(s): Western, American. Does Grand Naniloa Hotel, a Doubletree by Hilton provide breakfast?
How much does it cost to stay at Grand Naniloa Hotel, a Doubletree by Hilton?
Prices at Grand Naniloa Hotel, a Doubletree by Hilton are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Grand Naniloa Hotel, a Doubletree by Hilton?
Which airport is closest to Grand Naniloa Hotel, a Doubletree by Hilton?
Hilo International Airport is the closest airport to Grand Naniloa Hotel, a Doubletree by Hilton, and it is about 8 mins from hotel by car (3.8 km).Which airport is closest to Grand Naniloa Hotel, a Doubletree by Hilton?
What is the cancellation policy for Grand Naniloa Hotel, a Doubletree by Hilton?
The cancellation policy for Grand Naniloa Hotel, a Doubletree by Hilton varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Naniloa Hotel, a Doubletree by Hilton?
About This Property
| Nearest Airport | Hilo International Airport |
|---|---|
| Distance to Airport | 3.85KM |
| Average Price From | USD364 |
| Hotel Star Rating | 4 |