Private on Suites- Private Bathroom Every Room-1 Bus to Heathrow Airport

This is the worst hotel ever please do not book. Run run runnnnnn go down the street to Ibis if you need something nice and cheap I’m telling you the is the worst hotel you could ever stay in please don’t

Broken bed Mouldy showers Broken shower and shower doors Ditch in shower floor Poor customer service Lack of care I arrived to broken shower and the management company did not offer compensation. All they said was we cannot do anything.

Shonky, shonky shonky! I couldn't use my booking to stay there. Had to book a reputable place elsewhere and lose my payment! BEWARE! 1. No reception desk, so no check in after 10 pm. 2. I was unable to use my booking, as my flight arrival is 2125, and it's simply not possible to get through immigration, pick up a car, etc. before 10 pm. 3. The venue insisted on copies of my passport and driving license in order to confirm the booking! What's that all about? This has never happened to me in many decades of travelling! 4. Turns out that they are a 'homestay' - AKA a hostel! Shonky! No indication of this on Agoda. 5. Unable to cancel and get a refund! Shonky! Not my fault that flight arrival is 2125 and I can't check in. I have written 830+ reviews on Trip Advisor. What a pity that I didn't read all the terrible reviews about this place! Agoda please note: Despite being a VIP Platinum member, I will NOT be using Agoda again after this terrible experience.

I arrived to the premises and gained entry as per the complex instructions in many emails (? why so necessary to have SO many emails)) AND some complex payment system!!). I was horrified. I could not sleep in the room facing Bath Rd without any double glazing. I was not going to fly 25 or 26 hours back to Australia with no sleep. I have booked into a decent hotel down the road. I advised them to keep my reservation fee as per their policy. My alarm bell was ringing at the start of the booking process - I should have listened to it. I have since seen the bad reviews. This is more like a dodgy hostel. I'm a mature traveller with a lot of international travelling experience. I wouldn't let my elderly mum stay here.

Great welcoming staff Nice food Clean place Good place and clean to pray Mr Harsh and Mr AJit treat me well with food and welcoming I feel home I was relax waiting for my flit It is quite and I have a great time finish my work it is not crowded as other airport Loung

My husband booked 2 rooms for us to stay for one night after a late night arrival at Heathrow with morning departure. I didn’t read the reviews til the day before we flew and to be honest when I did I wondered what we had booked! And was concerned! We got a taxi to the house with no problem, and got in with the passcode we had been sent. One of the rooms was downstairs and the other on the middle floor. Each was accessed with it’s own passcode. Do NOT leave your phone in the bedroom and shut the door if you haven’t memorised the code! The rooms were actually fine .. basic, could use an update but were adequate for our needs. The bathroom door didn’t shut properly. The shower was ok but needed descaling as others have said. Double glazed windows worked well against outside noise. The stairs up were narrow and not the easiest to get suitcases up. On the whole I would give this 3/5 stars. The bed was not overly comfy but bedding was fresh and clean. I would not want to spend more than one night there .. you do get what you pay for and if you want any more than basic then book into a hotel and pay more! Husband bought us coffee and egg and bacon rolls for breakfast from a cafe close by. The terms and conditions do say over 25s. Easily walkable to Europecar and Hertz rental cars.