Harbin Volga Manor Baihua Island Resort Hotel Reviews
Harbin Volga Manor Baihua Island Resort Hotel
Vorga Manor, Minqiang Village, Chenggaozi Town (50 meters west of Shuipan Restaurant), Xiangfang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Harbin Volga Manor Baihua Island Resort Hotel Guest Reviews
4.5/5
Good
226 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(226)
Positive reviews(216)
Reviews with photos/video(98)
Classy environment(35)
Loved the view(31)
Perfect for kids(25)
Large rooms(18)
Has facilities for children(10)
Offers pick-up/drop-offs(8)
Friendly front desk staff(7)
Close to scenic area(7)
Negative reviews(10)
FaizahM
Comfy Family Room
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 24, 2024
We have enough rest by spending the night in the hotel.. the kids enjoy Volga Manor ice slides, tubing and other entertainment. At night can walk around near hotel. They don’t provide halal option but kind enough to give us white rice.. thank you for your service!
SeraphimSG
Comfy Family Room
Stayed in Dec 2023
Family
6 review
4.5/5
Great
Posted on Jan 6, 2024
The place to stay overnight at Volga Manor. Note that taxi cannot come in they can only pickup/drop off at park gate. Room and breakfast is adequate though a bit expensive.
Response from Property: Dear guest, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Voga Manor family is here to look forward to your visit again!
AliciaInChina
Cozy Family Room
Stayed in Dec 2023
Family
16 review
4.7/5
Amazing
Posted on Dec 27, 2023
Fantastic hotel. Clean rooms. Although this is a popular tourist attraction, they had no Western breakfast options. Overall great experience
Response from Property: Dear guest, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Voga Manor family is here to look forward to your visit again!
ลองเที่ยวดู
Cozy Queen Room
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Accommodation in the tourist area When we arrived, we walked to the tourist station in front of the entrance. We showed them the booking that we had booked accommodation. After that, we will get a card and they will call a car to pick us up to send us to the accommodation. Go to the hotel to check in. This accommodation includes the entrance fee, no need to pay again. And breakfast is included. We stayed on the fifth floor. We made decorations for the room's windows. The staff were cute and tried to help us find them. Even though the weather was very cold, the service was very good.
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Response from Property: Dear guests: Thank you for staying at Volga Manor Birch Island Resort. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Volga Manor family is here to look forward to your visit again!
Yunfeiyixiao
Comfy Queen Room
Stayed in Oct 2024
Couples
25 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room is European style and very clean. The front desk staff is polite. The hotel is located in the scenic area and is surrounded by beautiful scenery. It is suitable for a leisure vacation in Volga Manor.
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Response from Property: Dear guests: Thank you for staying at Volga Manor Birch Island Resort. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Volga Manor family is here to look forward to your visit again!
Jiekexiansheng1988
Comfy Family Room
Stayed in Jul 2024
Family
43 review
2.3/5
Posted on Jul 31, 2024
In terms of staying here, it's still very comfortable. It's very clean, but it costs 1100, which is equivalent to 2 bedrooms and 1 living room for 1 night in the scenic spot. This price is actually not bad. However, the same thing that makes all scenic spots unsustainable is that the service training is very poor. If cars are not allowed to enter the hotel entrance, you must take a battery car in the scenic spot and drive the battery car driver. I am not the driver of the hotel, so the service to tourists is very poor. There is almost no service and I am too lazy to move my luggage. When we went there, the driver helped us move it. When we came out of the hotel and reached the gate, the driver on rainy days completely ignored us and I was the one who moved it in the rain. So if you come here and want to stay in this hotel, its connectivity is particularly poor. If you can't live with it, don't live there.
Secondly, the food was simply inedible, which was a disgrace to the entire Northeast. The Northeast is rich in products and the pasta is so delicious. If you hire a pastry chef, you can make delicious steamed buns and flower rolls. However, the 58-person buffet is all pre-made garbage. You can look at the photos I took. The wontons are so small that a bowl of seaweed cannot be soaked. Who taught them how to make wontons? The wontons were on the plate next to me. I thought they had to be boiled before being put into the bowl. Unexpectedly, they were scooped directly into the bowl, ladle out some soup and that was it.
That amount of noodles, that amount of marinade, I can't even get enough for one bowl. In the end, these meals were basically inedible. How bad were the boiled eggs? Not only was the shell difficult to peel, but the core inside was also blackened. I don’t know how long they had been soaked.
Don't live here, don't eat here.
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6/12
Guest User
Comfy Queen Room
Stayed in Jul 2024
Family
12 review
4.6/5
Great
Posted on Aug 6, 2024
The room is of suitable size. It is convenient to visit the scenic area. The scenery of the scenic area is beautiful, but it is a bit remote. If you have enough time, you can go there to live and play. There are Western and Chinese restaurants in the scenic area for meals.
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Guest User
Guestroom - 2-Bedroom (1 living room)
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Overall satisfied,
When there are few people, breakfast is not served in the hotel. You need to ask in advance. There is a sister at the front desk who is very considerate. If you drive, remember to get a parking ticket. There is a performance at 2 pm, but not on Mondays.
There are many aunts taking photos, which is a different scenery
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!
66969887
Guestroom - 2-Bedroom (1 living room)
Stayed in Jul 2024
Family
5 review
4.6/5
Great
Posted on Oct 6, 2024
This is my second time at Volga Manor. I stayed at Birch Island Hotel because I could book a room with one living room, two bedrooms and two bathrooms. Although it is not luxurious, it is clean and tidy, and there is a small bar.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Volga Manor Birch Island Resort. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Volga Manor family is here to look forward to your visit again!
Guest User
Comfy Queen Room
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Aug 18, 2024
The scenery is beautiful and the manor is huge
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Guest User
Guestroom - 2-Bedroom (1 living room)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The room is super big, it is really a two-bedroom and one-living room room, suitable for a family. The location is super good, very close to the Chinese restaurant and the performance venue. The service is very enthusiastic, the breakfast has many styles and is very delicious. I highly recommend it!
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Response from Property: 尊敬的賓客您好:感謝您入住伏爾加莊園白樺島度假酒店,您的滿意,是對我們服務的最大肯定,我們將用心做的更好,伏爾加莊園的家人在這裏期待您的再次光臨!
Anonymous User
Cozy Queen Room
Stayed in Feb 2024
Family
11 review
2.0/5
Posted on Feb 20, 2024
It’s not like a resort hotel, it’s like a budget hotel, like All Seasons in Vienna. It doesn't feel like it will open in 2022, it feels older. The decoration is very average, the space is small, and the service is poor. Is this the overall situation in Northeast China? It’s very different from those in the south. It feels like it’s ten or twenty years behind. Look at the picture: First, we arrived at the dark gate. After dragging our luggage into the manor, no one asked us about it. We waited for the shuttle bus, but there was no place to put our luggage. The design of the hotel is like a guest house in the 1960s and 1970s. The elevators are not like hotel elevators, which are like those in ordinary office buildings. The lobby and restaurants are not marked, and there are height differences in the corridors... Look at the pictures to identify them!
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6/13
Guest User
Guestroom - 2-Bedroom (1 living room)
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 27, 2024
The label seems to be a four-star hotel, but it is actually about the level of a three-star express hotel. This price can be booked for a five-star hotel in Jiangsu, Zhejiang and Shanghai, but it is acceptable in scenic spots. The indoor heating is sufficient, and the location is close to ice and snow projects. It is indeed a good choice for travel.
Before leaving, the whole family was very dissatisfied with the buffet breakfast, which was really too bad! There were few varieties and it was still cold. Four people were given four cups of milk and a plate of bread and two dishes of side dishes. In addition, there was only one fried egg to eat. It’s not an exaggeration. The first time I went to the buffet breakfast, I walked back and forth twice and only picked up a fried egg😓
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Guest User
Comfy Family Room
Stayed in Feb 2024
Family
22 review
5.0/5
Outstanding
Posted on Feb 18, 2024
There is a hotel shuttle bus from the ticket office directly to the hotel door. The hotel room is very clean, and the family room has two toilets! The manor has a beautiful environment and is well worth it! In addition, the breakfast is also very good.
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6/10
Response from Property: Dear guests: Thank you for staying at Volga Manor Birch Island Resort. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The Volga Manor family is here to look forward to your visit again!
Anonymous User
Comfy Family Room
Stayed in Feb 2024
Family
44 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It turns out that staying at Volga Manor during the tourist season is a wise choice. The hotel is a European-style building located next to a birch forest. The rooms are warm and the snow-capped scenery can be seen everywhere outside the window. The manor covers a large area, and it takes two days to fully explore the attractions and recreational facilities. Here we experienced the joy of snow tubing, the beauty of the sleigh train, the excitement of the castle slide, and the Russian architecture everywhere❄️The White House in 2024 is always worth remembering❄️
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6/10
Response from Property: Dear guests, thank you for staying at Volga Manor Birch Island Resort Hotel. Your satisfaction is the greatest affirmation of our service. We will do our best to do better. The family of Volga Manor is looking forward to your visit again!