Guest User
January 15, 2024
The experience is very poor! It is recommended to travel with caution! !
It's obviously a water festival, so please mark it as a hotel, but there are basically no supporting facilities in the hotel! It is recommended not to choose this hotel if you are traveling for the purpose!
On the first day when I checked in on a late flight, the front desk arranged a room without windows. On the second day, I asked to change rooms and said I had to pay the difference. Then I saw on the order that there were windows!
After changing rooms the next day, the drain in the shower was clogged. I asked room service to help clear it, but was told that showers were not allowed in the room and that baths had to be concentrated on the first floor. However, I was on my period and it was very inconvenient, so I asked for repairs to the drain! It feels very outrageous
On the third day, it was a weekend. The locals next door took a bath and played mahjong all night long. The sound insulation was so bad that I couldn't sleep at all. The service staff ignored us after many negotiations. After calling the police, they gave us a plan at 3 o'clock in the morning. The window room is just fine for one night! As a result, I couldn’t get up early for the second day’s travel schedule and missed the Hongzhuan morning market! This hotel is the biggest failure of this trip to Harbin!
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