Guest User
July 31, 2023
I booked a room a few days in advance, but on the afternoon of the check-in day the hotel called me and told me that there were no rooms available. If I wanted to check in I would have to pay extra money, although the money wasn't much, but it was unacceptable. After contacting Ctrip customer service, I was able to check in without paying any extra money! Although the beds in the two rooms are the same size, the bedding should be different. As shown in the picture, the first picture shows the bed sheets in one room, and the second picture shows the bed sheets in the other room. The environment is really not good. There are money strings (a kind of Insects), the front desk took a broom and cleaned it up. . . . . The air conditioner was freezing cold before going to bed at night, and it was hot in the morning when it was not turned on.
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