Ibis Hotel (Harbin Museum Subway Station)

Ibis Hotel (Harbin Museum Subway Station) Reviews

Ibis Hotel (Harbin Museum Subway Station)

No.190 Majia Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Ibis Hotel (Harbin Museum Subway Station)
Ibis Hotel (Harbin Museum Subway Station)Ibis Hotel (Harbin Museum Subway Station)Ibis Hotel (Harbin Museum Subway Station)
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Ibis Hotel (Harbin Museum Subway Station) Guest Reviews

4.7/5
Outstanding
330 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(330)
Positive reviews(325)
Reviews with photos/video(73)
Easy to get around(41)
Convenient location(35)
Delicious breakfast(33)
Friendly front desk staff(25)
Quiet & comfortable(15)
Convenient parking(15)
Close to metro(14)
Small room size(11)
Negative reviews(5)
bjsyu
Family Room
Stayed in Aug 2024
Family
50 review
4.0/5
Very Good
Posted on Aug 20, 2024
Good location, close to Line 2, Qiulin Station and Museum Station. Good breakfast, good service attitude. Checked in at 15:00, the reserved room was not cleaned, changed the room, no clothes drying rack.
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Response from Property: Thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities.
Guest User
Family Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The service was very good and the hygiene was good. I originally planned to stay near the airport on the last day, but I stayed another night. The breakfast was generally good. There was a robot delivery service for takeaways. It was also very close to the subway station.
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Response from Property: Your affirmation and praise make us happier than any honor. Thank you for your support and trust. We will continue to improve the quality of our service and bring you a better experience. 😊
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The room is clean and sanitary, and the waiters are polite and enthusiastic. However, the room is slightly small. The overall experience was very good, and I stayed one more night.
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Guest User
Guestroom (2 Beds)
Stayed in Jun 2024
Travel with friends
99 review
4.7/5
Amazing
Posted on Jun 19, 2024
Free upgrade to family room, big bathroom, small room. The bed is comfortable, the hot water is sufficient and stable, and the most interesting thing is that there is an uninterruptible power socket on the wall. But the location of the bedside socket is not good. The small "wardrobe-cum-bar" space has some practicality, but it doesn't feel good. Breakfast is very rich.
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Guest User
Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
It feels really good. The hotel has complete facilities, and there are many advantages that hotels do not have: parking lot 🅿️Like 👍🏻. The room was clean and tidy and had no peculiar smell. The service staff were very enthusiastic and on point. There was also a delicious breakfast. Overall, the experience was great!
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Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel front desk service is warm and thoughtful. The room is clean and hygienic. It is very quiet in the community. It is very close to Yuanda Songlei Shopping Center. It is very close to the address entrance and convenient for travel. Give it a very good review.
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Response from Property: Thank you very much for your praise! Your recognition is our driving force. We will continue to provide high-quality products and services and bring you more surprises. Thank you again for your support and trust.
Guest User
Double Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Ibis Hotel is located in a bustling area in the city center, with very convenient transportation. There are many bus and subway lines around the hotel, making travel very convenient. In addition, the hotel also has a parking lot, which provides convenience for guests who travel by car. The hotel service attitude is very warm and thoughtful. The front desk staff are very professional and efficient when checking in and out. During the stay, the waiter will also take the initiative to ask the guests' needs and provide timely help. In addition, the hotel's breakfast is also very rich, meeting the taste needs of different guests. Compared with hotels of the same level, the price of Ibis Hotel is relatively close to the people. Taking into account its geographical location, facilities and service quality, Ibis Hotel has a high cost performance and is a great value for money stay experience. In general, Ibis Hotel is a hotel with high cost performance, thoughtful service and complete facilities. Whether it is a business trip or a tourist vacation, it is a good choice. If I come to this city again next time, I will choose Ibis Hotel as my place to stay.
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6/8
Response from Property: I'm very happy to meet someone as discerning as you. Please come to Xiaoyijia often. I give you a super big kiss and look forward to your next stay.
Guest User
Superior Double Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Clean and hygienic, disposable supplies are replenished every day, no conditioner, disposable toilet covers. The air conditioner can only be adjusted to 24 degrees, and the compressor cannot be turned on. The room temperature is okay, and it is not cold after taking a shower. It is more than 500 meters away from the subway entrance. There are porridge shops, hand-made noodles, beef noodles, and small restaurants nearby. Breakfast is usually 25 per person, so it’s better to go to a nearby porridge shop. Bring your own sheets and pillowcases for a comfortable sleep. There are large mirrors and clothes hangers and trouser clips. Very good score.
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6/7
Guest User
Family Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Not far from Harbin Station, it's very convenient for food, entertainment and transportation. The bed is really comfortable. The front desk is warm and attentive. When I checked out, I left something in the room. The staff found it and contacted me by phone immediately and saved it. The service is great
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Response from Property: Thank you very much for your positive feedback. We are always committed to making every customer feel satisfied and comfortable. If there is anything else we can help you with, please feel free to let us know.
cozn
Family Room
Stayed in Aug 2024
Family
3 review
3.2/5
Posted on Aug 23, 2024
I booked a room on Trip.com and didn't have a domestic mobile phone number. When I checked in, the guy at the front desk asked me for my phone number and I told him it was an overseas one. Another lady said it was OK. The guy was not very skilled at operating it, and then he got mad on the spot and asked the lady loudly why it didn't work. I was so embarrassed. I quickly asked my family to provide a domestic mobile phone number. How can you be in this service and industry with this attitude? Super bad review! Not only are you not skilled at your job, but you also give the customer a cold shoulder!
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Response from Property: Dear customer, your negative review is like a warning bell, reminding us to always pay attention to every detail of the service. We are deeply sorry and have started to make improvements. We look forward to bringing you a satisfactory accommodation experience next time.
Guest User
Family Room
Stayed in Aug 2024
Other
2 review
3.7/5
Posted on Aug 18, 2024
Although the outside environment is messy, the inside is quite neat. Although the room is crowded, the hall is quite spacious. The toilet facing the bed makes it convenient to go to the toilet. The transparent glass toilet door is more transparent than having a door. Everything else is OK.
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Response from Property: We have noticed your comments and deeply appreciate your suggestions. We have started to address these issues and ensure that we will create a better accommodation experience for you. We very much welcome you to visit again and check out our improved services.
Guest User
Family Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Very satisfied!
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linda-yuan
Superior Double Room
Stayed in Dec 2023
Solo travelers
26 review
5.0/5
Outstanding
Posted on Dec 27, 2023
I booked a superior double room. The hotel is very clean and tidy. The room is big enough. There is free kvass at the front desk. The location is not far from where you can take a taxi. The heating is very hot. I was very tired after a day of playing. I slept well!
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Guest User
Double Room A
Stayed in Feb 2024
Couples
1 review
2.0/5
Posted on Mar 2, 2024
When I first checked into a hotel, there were other people's hair on the sheets. It was very disgusting. Then I changed rooms. In the new room, the toilet flush valve was also covered with hair. It was very disgusting. It's average. It's really not hygienic. The employment rate is so high. , why don’t you check the hygiene carefully? I’m too tired to bother with the hotel.
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Response from Property: Thank you for your reminder and help. We take your questions very seriously. We will actively improve and look forward to your visit again. I wish you a pleasant stay!
Anonymous User
Double Room A
Stayed in May 2023
Travel with friends
52 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Facilities: complete, water heater with large water volume and high temperature, multiple sockets in suitable locations, and fast internet speed. The laundry room only has one washing machine, but it's not bad. It would be nice to add another one, dryer or laundry detergent. Hygiene: clean and tidy, beds cleaned and made every day. Environment: The transportation is relatively convenient. It takes 5 minutes to walk to the subway and bus station. Quite noisy at times. Service: Warm and polite. The breakfast buffet has many varieties and the pastries are delicious.
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