Krystenelle
January 1, 2025
We stayed for 1 night, transiting to Harbin West Railway. We booked a room for 4 pax, but there were only 2 towels in the bathroom, we called for additional towels and it took a while for the robot to deliver the towels to us. Housekeeping services can be improved in this area. For ordeing of food, you can only eat at the restaurant, hence that QR code provided for dining option in the room is quite misleading.
The hotel location is near the airport, it is alright for short stay, transit flight. They have bus transfer service at arrival hall gate 3 from the airport to the hotel and that is good.
I think the hotel is generally ok it is new and the pricing is good. The service staff were friendly, there was a guy service officer who helped us with booking of taxi to Harbin West Railway station. He was pretty assuring and helpful to ensure that we got to the place in time.
Hence I wouldn't mind staying here again :)