Hotels near Ceramic mosaic mural road in Hanoi

I was here with my family for about a week, we were sceptical at first as this is a new establishment. But the moment we arrived at their lobby the staffs proved that we have made a worthy decision. Especially Anne from management, she was very welcoming and informative which helped start a great beginning to our holiday in Hanoi. Rooms are absolutely clean and well organised. Furthermore internet connection was impressive, fast and smooth, only mentioning this as it has been quite a problem with our stay at many hotels in the past. This place is located right in the center of everything, walking distance to Old Quarter, Ho Guom lake, eating streets, markets, etc. Heaps more positive things about this hotel that you should come and experience for yourself. Definitely will be staying here again the next time I’m in Hanoi. Thank you Grand Cititel team for looking after us!

Breakfast was served as a buffet and lasted until 9:30. The service then approached it and was asked to leave. The food included a variety of fruits, infused water, milk, coffee, only black tea, egg any style, cheese, sausage, croissant, pasta, rice, etc. Really great! Deluxe room is more like a superior room. The pictures are incorrect online. Some street noise comes through the windows. Cleaning staff doesn't speak English. Reception was super friendly, also gave free tea as a welcome. Very close to the lake, within walking distance. There was even a bedtime story next to the bed

We recently had the sheer pleasure of staying at the Hanoi Stella Hotel for three nights and our hearts are still nestled in the warm embrace of this exquisite establishment. Situated in the vibrant heart of Hanoi, the location afforded us the luxury of strolling through the city’s captivating streets with utmost ease. The rooms we were initially provided were a haven of comfort, showcasing pristine hygiene, especially in the bathrooms, which is always a big tick. The jewel in the crown was undoubtedly the staff whose proficiency in English was matched only by their boundless kindness. Their welcoming smiles immediately dissolved any travel-weary tension, making our interactions with them utterly delightful. Our adventure beckoned us to Sapa for a few days, but we found ourselves looking for the comforting cocoon of Hanoi Stella. Without a second thought, we booked it again for our final night in the city. To our sheer joy, we were upgraded to a family room—a spacious sanctuary that made us wish we had booked it every day of our stay. The room was a cornucopia of comfort, boasting ample space, heavenly beds, and a top-notch air conditioning system ensuring a cool retreat from the city’s hustle and bustle. The reception was a redux of our initial warm welcome, greeting us with tea, making our return feel like a homecoming. Their attentiveness added a golden touch to our already stellar experience.

We had a very enjoyable stay at La Sinfonia del Rey. The location was superb next to the Hoan Kiem lake right in the middle of the Old Quarter. All of the staff were extremely friendly and special mention to Rose who greeted us and remembered our names throughout our stay, and to give us recommendations on where to eat while we were in Hanoi. We also wanted to thank the manager who checked us in and had more food recommendations and for the lady who checked us out that gave our son a departing gift. Thank you for having us!

Room is a decent size for the price but the AC is rubbish, water marks and weird stains on the ceiling and wall, wallpaper peeling off and the shower wasn’t great. Generally didn’t seem very clean, I found someone else’s hair tie on the bedside table and glitter in the bathroom. The sheets smelt very perfumed which made it seem like they hadn’t been cleaned and smelt of the previous person who slept in them. Staff were friendly but a bit pushy trying to sell spa treatments and despite putting do not disturb on the door we were awoken with consistent knocking and the phone ringing by housekeeping trying to get in. Overall not that bad for the money, location is great but we were disappointed.

The location of this hotel is very good. It is in the city center, very close to Hoan Kiem Lake, and there are many delicious foods around. It is also convenient for shopping. There is a large luxury shopping mall nearby. You can walk there. The hotel service is also good, and there is a Chinese-speaking front desk , The service is really nothing to say, super enthusiastic.

The breakfast was good and the hotel was small, but it was the same on the tourist street. The woman at the front desk will speak Chinese and say that her father is Chinese. I can't see it, but the exchange is more than impossible. Later I changed back to English and her communication was smoother.

Nice Hotel with Indochine Interiors and Reasonable Price, The Staffs are Friendly And kind. The room has Lemongrass smell when we check in and feel so comfortable. The next day, when we Reserved for Breakfast, the traditional Vietnamese food of the restaurant make I so impressed. The address is in the Old Quarter of Hanoi, very Convenient for Traveling and Experienced in Hanoi. Definitely I would go back when I travel to Hanoi Again

I stayed here for three nights leaving on Christmas day for Hoi An. The hotel is located within walking distance of many sight seeing sites. Hoan Kiem Lake is a few minutes walk from the hotel. On weekends they close off the streets there so pedestrians and cyclists can freely roam around. The hotel is located in a very convenient location. My room had a window that looked out on Hang Dau Street. There is one elevator. Unsure what happens if it breaks down. The breakfast is located on the 10th floor but there is no 10th floor button in the elevator. So this is important for those with physical challenges. At the same time just getting into the hotel you need to climb some steps. To get to the 10th floor you exit on the 9th floor then climb up some steps to the breakfast area. Someone will ask you your room number. For Vietnam the coffee is not the best tasting for a country that can put Starbucks coffee to shame. If you want to have a choice of the buffet breakfast try and arrive early. I say that because I notice that a lot of the food is eaten out. And you have to stand around asking for missing food. Simple things like bread they run out of. If you plan to stay here a week it might be best to eat breakfast outside. Right near the hotel is a shop that sells breakfast. Based on their menu it's not expensive. Or as I said try and arrive early as the saying goes ”the early bird catches the worm.” When you make a left turn outside the hotel you keep walking you run into some stores with what seems like a factory worth of stores. There are lots of souvenirs sold in the area. And many restaurants with affordable food prices. A bottle of beer is around US$1. So if on a budget you can have a few beers. If you really want to buy beers on the cheap go to Circle K a retail store that sells many food items and beers.

Good location! Hotel is located within walking distance to Old Quarter😊 Was served by Ms Yen and her team & their service was top-notch! Ms Yen showed us the two types of rooms available and let us choose after. She also shared about the tours to Ninh Binh & Ha Long Bay and helped us book them respectively. It saved me so much of time and money, if I had book from another vendor. Their breakfast spread is beautiful and filling. Their chef and team are very eager in helping us out with our bags to helping us pack our breakfast when we had to head out as early as 6:30am. Ms Yen was always contactable via WhatsApp and was one of the reasons I got to try really tasty Cha Ca Thang Long as well! I’m glad to have chosen this hotel and will highly recommend it to anyone who is planning on visiting Hanoi!